SMART Blog

Technology has forever changed the culture of some office environments, for better or worse. While we tend to err on the side of implementing IT as being worth the risk, it’s always best to go into implementing a new technology solution with the thought of not just how it will affect operations, but how it might influence your organization’s company culture. We’ll go into detail about ways that implementing a new IT solution might affect the way your staff interact with each other, as well as what you should look out for when implementing such solutions.

Artificial Intelligence is one technology that garners excitement and fear. People’s imaginations tend to run away with them when they have conversations about AI. Businesses of all types are starting to figure how they can utilize advanced artificial intelligence platforms and machine learning to facilitate better business, but is it working? Let’s take a look at how AI innovation is changing business and see how ready AI is for primetime.

One of the best reasons to implement managed IT services is the value it presents for your business compared to the alternatives. Businesses may have once depended on unreliable and expensive services to keep their IT up and running, but nowadays, it’s more efficient and, in most cases, more affordable than ever before. We’ll explain how managed service providers can create value opportunities for your business.

How does your business maintain its critical technology assets? Organizations with limited budgets and workforces often resort to forsaking technology support entirely, only getting the help they need when something goes wrong. This is called break-fix IT, and it can become a major detriment to your organization in the long run if left unchecked. Thankfully, there’s a simple solution, and it doesn’t involve hiring in-house technicians or breaking your budget.

How much of IT management is your employees responsible for? Agencies will often have their employees service their own workstations to some degree, primarily because they don’t have the resources to devote entirely to IT management and maintenance. This lack of IT talent can largely be made up for by training your employees on basic computer tasks.

Regardless of how your business’s administration is set up, you should be aware that anyone in a position of authority must have a basic understanding of how IT, and its related responsibilities, functions for your business. Here are four ways that you can learn more about how IT works within your organization.

It’s one thing to stretch the budget by implementing money-saving IT solutions, it’s quite another to limit your staff by not providing the technology they need to effectively do their job. In situations like this, a business owner would be better off spending extra for quality equipment.

You can’t have IT without information, you can’t have information without data, and technology is what creates data so that you can better use your company’s technology to increase sales. Got it? Understanding the flow of data can be confusing. It’s important to have a handle on it so you can leverage your data for the success of your business.

Cloud computing is making everything easier. Companies that operated IT infrastructures of their own before the cloud know firsthand how much easier it is thanks to the cloud. A brief comparison of doing business before and after the cloud will show just how much cloud computing is changing things.

As the world of business becomes increasingly dependent upon technology, the role of IT is changing. Historically, the IT department has been viewed as a separate entity in the office that fixes and maintains the IT infrastructure. Today, more companies are involving IT when making important business decisions. Have you consulted your IT professional lately?

What are your business' biggest pain points? Some pain points are obvious, like the issue keeping you up at night. Other pain points are smaller; you may not worry about them as much, but they still negatively affect your bottom line. Here are three ways we can help identify and find solutions for your company's pain points.

The Internet certainly has changed the way we live, work, shop, and communicate. We may think we're superior to previous generations because of all our Internet-based technology, but we have video proof that the Internet was actually conceptualized in 1969. In many ways, our parents and grandparents were spot on with their predictions. In other ways, not so much.