Strategic IT Services for Independent Insurance Agencies

Reduce downtime, increase profitability, and make your technology work for you.myAGENCYcare logo

myAGENCYcare. Our proactive network monitoring and management solution, was designed to virtually eliminate network downtime.  Repair and recovery costs are significantly reduced because we monitor your network 24/7 and proactively find and fix potential problems.  Employee productivity is increased because network downtime and problems almost disappear, allowing employees to work efficiently without disruptions.
 
  • Overall IT costs are reduced because unexpected repair costs, maintenance, and recovery costs are virtually eliminated
  • Employee productivity soars because downtime is virtually eliminated and your network is running at optimal performance
  • A competitive advantage is realized because you are able to service your customers and grow your business while your competitors deal with their computer problems
  • The fixed monthly-rate helps you stay within budget with no surprises
  • A heightened level of security is achieved because we remotely administer patches, updates, and monitor your firewall, as well as work with your anti-virus software to prevent security breaches
  • You receive a certified and experienced IT staff for a fraction of the cost

Detect and stop IT issues before they affect your bottom line.

myAGENCYcare is built to cover your agency's IT support needs, from your employee workstations to your servers, and even other devices on your network that are necessary for your organization's efficiency.  By performing regular maintenance and monitoring your systems 24x7x365, we can drastically reduce the amount of downtime your staff experience.  Our team is always looking out for your business and your goals, and can help you meet your IT needs as you expand.  Our proactive maintenance can keep your IT investments running smoothly and our experienced support staff can assist your users with any technology-related issues. If you need all this, plus an industry-leading cloud solution, Smart Services offers our myAGENCYcloud solution.

Protect your employees and network by preventing questionable and unsafe content from entering your IT infrastructure.

Block inappropriate website content from your employees effectively without keeping your staff from the sites and services they need.  With our Content Filtering Solutions, you can have precise control over the sites to which your users can go.  Group policies can keep certain employees from accessing sites like Facebook and YouTube, ensuring a more productive environment, and you can completely filter out sites that are distasteful for the work environment.  The intelligent filtering system will automatically detect inappropriate content and block it, so you don't need to manually enter in banned sites.  Best of all, the system has a nearly non-existent footprint, unlike software filters that bog down your client workstations.  If you have an old workstation that isn't being used, ask us about configuring it as your content filter to save you the cost of new hardware!

Enterprise-Level Strength Firewall for a Fraction of the Cost

Cost-effective solutions give you the protection you need without breaking the bank

Add an extra layer of protection to your entire network infrastructure by adding a secure Firewall solution to your business.  Block unauthorized access to your computers and network, protect data, and provide a strong first line of defense against viruses and malware.  Hardware firewalls are a comprehensible security solution that requires no interaction for your end-users (unlike typical software firewalls that only offer basic protection and are often at the will of the user to decide when to allow or disallow software to run on the workstation).  No sluggish workstations, no nagging access requests, and as always, peace of mind knowing your infrastructure is being protected and managed.

The Benefits of Flat-Rate IT

Finally budget your IT expenses

Imagine being able to finally budget your technology.  Imagine how much faster issues will get resolved if your entire staff can call for support without increasing your monthly IT expenses.  With S.M.A.R.T. Services, you and your staff can rest assured that you can focus entirely on other business issues that need your attention, not your IT.  In the long run, you save money with fewer issues, less downtime, and a no-surprises flat-rate that's designed to work for small businesses.

Supplement Your Current Internal IT

Benefit from Smart Services' Flexibility

Already have an internal IT department or a technical guru on site that handles most of your day-to-day IT issues?  S.M.A.R.T. Services isn't out to replace them, but we can certainly supplement and assist your current internal IT staff providing our 24x7x365 monitoring, maintenance, and support.  Your current IT staff will be able to take advantage of us as we strive to prevent downtime.  If your current IT department is overloaded, S.M.A.R.T. Services is the perfect solution for lightening their workload to ensure the rest of your company continues to function without a hitch.

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