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Smart Services has been providing independent agents with proactive, fast, and expert technology services since 1991.

Would You Be “Happy” to Lose 24 Hours’ Worth of Data?

Would You Be “Happy” to Lose 24 Hours’ Worth of Data?

When we talk about best practices, we are typically referring to the practices used by successful companies to garner the best results. A new study by Disaster Recovery has shown that, as backup and recovery solutions go, enterprises are providing some pretty disappointing results as many fail to continuously back up their data and it results in additional inherent risk.

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Tip of the Week: 5 Ways Thieves are Looking to Scam Shoppers

Tip of the Week: 5 Ways Thieves are Looking to Scam Shoppers

It’s seems unbelievable just how much thought and effort hackers can put into their attacks. Scammers are all over the place, and you can never truly be safe. Here are six scams that you should always be on the lookout for.

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10 Types of Hackers You Need to Know About

10 Types of Hackers You Need to Know About

When you hear the term “hacker,” what do you imagine? Based on the popular images out there, you might imagine a lone user (in a hoodie or ski mask?) hunched over a computer, creating chaos for chaos’ sake. However, this is a dangerously narrow view of “hackers.”

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Tip of the Week: 5 PC Maintenance Tips in Honor of National Clean Out Your Computer Day

Tip of the Week: 5 PC Maintenance Tips in Honor of National Clean Out Your Computer Day

DId you know that February 13 was National Clean Out Your Computer Day? Even if you missed it, go grab yourself a can of compressed air and your trusted IT technician, and don't miss out on this annual opportunity to improve your computer’s performance.

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Use this Tested Formula to Improve Employee Loyalty

Use this Tested Formula to Improve Employee Loyalty

There’s an undeniable connection between success and emotional attachment. Marketers know this, which is why you see so many commercials that seek to manipulate your heartstrings. The point of these stirring advertisements is to engage consumers on a deeper level, and thus, create brand loyalty. It stands to reason that the same strategy can be applied to retaining and engaging your employees.

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Tip of the Week: Simple Ways to Help Your Employees Know More About IT

Tip of the Week: Simple Ways to Help Your Employees Know More About IT

How much of IT management is your employees responsible for? Agencies will often have their employees service their own workstations to some degree, primarily because they don’t have the resources to devote entirely to IT management and maintenance. This lack of IT talent can largely be made up for by training your employees on basic computer tasks.

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Tip of the Week: 4 Smartphone Accessories To Make Life Easier

Tip of the Week: 4 Smartphone Accessories To Make Life Easier

Here are four of the best smartphone accessories out there that will help you get more battery life out of your device and communicate more effectively.

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Tip of the Week: How to Beat Common Scams

Tip of the Week: How to Beat Common Scams

Cybersecurity is increasingly becoming one of the most important concerns of business. Here are some good ways your employees can contribute to your company’s technology security practices.

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Tip of the Week: How to Know if You’ve Experienced a Data Breach

Tip of the Week: How to Know if You’ve Experienced a Data Breach

You are no doubt aware that hackers are targeting the data or businesses of all sizes. But if your agency's data were to be targeted in a data breach, would you be able to see the attack coming? Here are three telltale signs that your data is in imminent danger.

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How One Organization Successfully Beat Ransomware

How One Organization Successfully Beat Ransomware

Ransomware is a dangerous malware that has caused businesses a lot of stress in recent years. However, if the right precautions are taken, a ransomware attack can be completely thwarted. A recent hack attack of the San Francisco Municipal Transportation Agency provides us a real-world example that helps make ransomware appear a lot less formidable.

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These 2 Keystrokes are All that’s Needed to Access Windows 10

These 2 Keystrokes are All that’s Needed to Access Windows 10

When someone asks you to troubleshoot a problem, it’s because there is something that is preventing their solutions from working properly, which they need them to do. In business, this happens all the time. This is why every business provides some semblance of support with their product or service. What happens, however, when the act of troubleshooting makes something worse. One security analyst came across this problem in an unlikely place: Microsoft’s newest desktop operating systems, Windows 10.

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How to Make Your Passwords More Secure and Easier to Use

How to Make Your Passwords More Secure and Easier to Use

Passwords are a critical security component of your online accounts, providing a fine line of defense against the horde of threats on the Internet. The problem that many users have with passwords, however, is that good passwords are difficult to remember. Plus, on their own, passwords aren’t necessarily the most secure option. So, how can you make passwords both easier to use and more secure?

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Communities Can Now Activate Facebook’s Safety Check

Communities Can Now Activate Facebook’s Safety Check

Since 2014, Facebook has quietly offered Safety Check, a crisis response tool that lets users in areas struck by natural disasters or other emergencies to confirm their safety on the social network. Originally, Facebook itself had to activate a Safety Check, but that has changed; the power to activate a safety check is now in the hands of the stricken community.

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Tip of the Week: 3 Simple Tricks to Resolve a Troublesome Wi-Fi Connection

Tip of the Week: 3 Simple Tricks to Resolve a Troublesome Wi-Fi Connection

We've all hit the Wi-Fi dead zone: that place where a wireless signal drops or becomes unstable. This week we review some basic troubleshooting tips you can use to resolve your connection troubles.

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Tip of the Week: These Windows 10 Shortcuts are Worth Committing to Memory

Tip of the Week: These Windows 10 Shortcuts are Worth Committing to Memory

A mouse is necessary for working with documents or for browsing the Internet. However, that shouldn’t stop you from using key command shortcuts to cut down on the number of clicks you need to make. With Windows 10, there are plenty of shortcuts that can be used to accomplish more throughout the workday.

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A Pocket Guide to Cloud Computing

A Pocket Guide to Cloud Computing

Everyone by now has heard of cloud computing. But what does “the cloud” actually refer to, and what must a business owner consider as they select a solution for their needs?

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Take a Close Look Before Downloading That Free App

Take a Close Look Before Downloading That Free App

So, you came across a free app online that seemed interesting, entertaining, or helpful, and you decided to download it. However, after you clicked the download button you immediately regretted your decision as it began to install browser toolbars, adware, and other annoying (and potentially dangerous) software onto your device. How can you keep this “crapware” from getting out of hand?

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2 Advantages to Hosting Your Own Phone System In-House

2 Advantages to Hosting Your Own Phone System In-House

A lot has been said about the advantages and disadvantages of hosted and in-house telephony infrastructures. While businesses find that a cloud-hosted VoIP phone system is very convenient, there are others who believe that an on-site telephony infrastructure presents a certain value.

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Tip of the Week: 5 Best Security Practices Hackers Hate

Tip of the Week: 5 Best Security Practices Hackers Hate

Hackers are always attempting new ways to steal or corrupt sensitive data. If you don’t take the opportunity to protect your systems, you could face a major data loss incident or security discrepancy. Here are five ways you can protect your business’s infrastructure from hackers waiting to steal your data.

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Let’s Clear Up Some Major Misconceptions About Data Backup

Let’s Clear Up Some Major Misconceptions About Data Backup

Data backup is a critical component of a business continuity plan, but many businesses fail to understand why data backup is important, as well as what it entails. Here is why data backup is important, and why you need it for your business. An understanding of how your data backup saves your infrastructure will allow you to effectively use it for business continuity.

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