SMART Blog

Smart Services has been providing independent agents with proactive, fast, and expert technology services since 1991.

Should Your Agency Create a Meme?

Should Your Agency Create a Meme?

Memes are deeply rooted into today’s online culture. Thanks to the Internet, even the most absurd things can quickly gain popularity through social media and online forums. While they might seem silly and pointless, it would be foolish to dismiss them as wastes of time; especially considering how popular they are. If you are looking for a creative way to get your name and brand out there, why not try using memes?

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Tip of the Week: 5 Easy Ways to Move Multiple Files

Tip of the Week: 5 Easy Ways to Move Multiple Files

Storing critical physical files has been an important part of the office infrastructure for a long time. In the past, files were stuffed into folders and catalogued in a file cabinet for access; but when it came time to move files, it took a lot of work. Now, since many files are stored electronically, several shortcuts allow you to easily move your files.

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Is Autoscaling a Myth?

Is Autoscaling a Myth?

When shopping for a cloud solution, agents are routinely bombarded with a ton of impressive-sounding features promoted as selling points. One feature that you’ve probably come across, autoscaling, may not be able to fully deliver on its perceived promises.

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The Average Cost Per Data Breach Hits $4 Million

The Average Cost Per Data Breach Hits $4 Million

If you've ever questioned why your business needs to take advantage of network security, consider this: the average cost of data breaches, worldwide, has increased by 29 percent since 2013. The average cost per data breach is now an astounding $4 million! Can your business afford to deal with a data breach or data loss disaster?

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New Ransomware Presents Users With a Dilemma

New Ransomware Presents Users With a Dilemma

The Petya ransomware, a particularly vicious threat, has reared its ugly head once again; only this time, it’s not alone. Petya now comes bundled together with Mischa, another ransomware that works well alongside Petya. The ransomware is delivered via an inconspicuous email disguised as a job application, with a resume attached. Once the user downloads the file, Petya encrypts the files on the device.

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Sharing Your Netflix Password Makes You a Federal Criminal

Sharing Your Netflix Password Makes You a Federal Criminal

Sharing your Netflix password with a friend so they too can enjoy a vast catalogue of movies seems harmless enough. However, due to a recent ruling by judges of the Ninth Circuit of the United States Court of Appeals, this common action is now a federal crime.

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Impatient Pokémon Go Users Take Malware Risk

Impatient Pokémon Go Users Take Malware Risk

Augmented reality is a growing trend in the technology industry. Perhaps one of the best known today can be found in the extremely popular mobile device app, Pokemon Go. However, hackers have seized the opportunity to infect players who want to “catch ‘em all” with a backdoor called DroidJack - something that certainly won’t help gamers “be the very best.”

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Alert: New Malware Infects Over One Million Mobile Devices

Alert: New Malware Infects Over One Million Mobile Devices

While security experts tend to focus on desktop OS vulnerabilities, plenty of mobile malware threats fly under the radar. One such malware is Hummer, a trojan that installs unwanted apps and malware on a device and has been found on over a million phones worldwide.

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Tip of the Week: 6 PC Troubleshooting Guidelines that Every User Should Know

Tip of the Week: 6 PC Troubleshooting Guidelines that Every User Should Know

When was the last time that you ran into a computer problem that was easily solved just by simply restarting your computer or unplugging a device from the wall, then plugging it back in? Oftentimes, simple troubleshooting tactics are enough to resolve a problem. But more often than not, there are issues that can’t be easily resolved.

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Why So Many Agencies Outsource Their IT to the Pros

Why So Many Agencies Outsource Their IT to the Pros

How often does your technology experience trouble? If your business is constantly dealing with technical hiccups, your assets, which are meant to help your agency grow, can quickly become a nuisance that holds you back. How can you take better care of your technology, and use it to usher in a new era of productivity?

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How Agencies Stay Connected When a Local ISP Goes Down

How Agencies Stay Connected When a Local ISP Goes Down

Virtualization is changing the way agencies access information, to the point where many organizations simply choose to store their data infrastructure in the cloud and access it as needed. While this is extremely convenient and helps to keep your in-house wiring to a minimum, it also puts you at the mercy of your business’s Internet connection, which means the slightest Internet hiccup could spell trouble.

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Tip of the Week: How to Find Out and Track Your Net Worth

Tip of the Week: How to Find Out and Track Your Net Worth

When money is tight and you start feeling down about your financial situation, it’s important to keep the big picture in mind. This can be done by reviewing your net worth. Having this big picture will help you to worry less and allow you to better focus on your goals.

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Most Organizations Support BYOD

Most Organizations Support BYOD

While most organizations allow the use of employee-owned mobile devices in the workplace, many don’t put proper security measures in place to prevent a hacking attack or data leak.

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Threat Spotlight: Brute-Force Attacks and How to Defend Against Them

Threat Spotlight: Brute-Force Attacks and How to Defend Against Them

One of the most popular methods of online hacking attacks involves what’s called a brute force attack. This is when a hacker overwhelms a login system with multiple attempts until the hacker is able to log in and access the system. They are dangerous attacks that could expose not just sensitive information, but also leave you vulnerable to ongoing hacks.

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Tip of the Week: 4 Power Tips for Windows 10 Users

Tip of the Week: 4 Power Tips for Windows 10 Users

Since the release of Windows 10 almost a year ago, people have found many ways to leverage this great new operating system to their business’s advantage. But have you failed to take advantage of some of the basic new features that got everyone so excited in the first place?

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Tip of the Week: How to Download Everything You’ve Posted to Facebook

Tip of the Week: How to Download Everything You’ve Posted to Facebook

If you’ve had your Facebook profile since the dawn of social media, chances are it’s accumulated an immense amount of personal information. While you might have felt uneasy handing over all of this data to Facebook, the company has made it surprisingly easy to take it back.

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Microsoft Enters the Technology as a Service Market

Microsoft Enters the Technology as a Service Market

One of Microsoft’s latest moves to appeal to business owners is its Technology as a Service program, allowing small businesses to purchase Surface products, accessories, and support via a monthly payment plan. The plan allows for upgrades, although some fees may apply as dictated by the lease.

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2,000 Year-Old “Computer” Discovered Off the Coast of Greece

2,000 Year-Old “Computer” Discovered Off the Coast of Greece

When you think of a computer, you think of a machine that makes your life easier. You can look up events, check facts, record data, and so much more. However, the first computer might be something extraordinarily unexpected; a submerged treasure off the coast of Greece called the Antikythera mechanism, which was used to predict and track astronomical events, like the movement of the planets or the occurrence of eclipses.

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Is Unplugging From Technology While on Vacation a Good Idea?

Is Unplugging From Technology While on Vacation a Good Idea?

Vacations are an important part of maintaining one’s sanity, especially if you’re an agency owner. However, unless you have a reliable staff that can handle the management of your business, chances are you might feel you can’t get away from the office long enough to relax. While it might seem tempting to disconnect yourself from the office entirely while on vacation, it’s actually better for your business if you don’t.

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Tip of the Week: 4 Steps to Troubleshoot a Weak Wi-Fi Signal

Tip of the Week: 4 Steps to Troubleshoot a Weak Wi-Fi Signal

Your wireless router is critical to your business’s online infrastructure, providing your team precious wireless Internet connections throughout the office. You need to ensure that the signal can reach your entire office. Here are some tips to help you figure out where to put your router to ensure its signal is as strong as possible throughout your office.

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