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Smart Services has been providing independent agents with proactive, fast, and expert technology services since 1991.

If You Haven’t, Upgrading from Windows 7 Should Be a Priority

If You Haven’t, Upgrading from Windows 7 Should Be a Priority

If your computer is running Windows 7 as its operating system, it’s time to start thinking about the future. Microsoft has officially unveiled the End-of-Life date for Windows 7, meaning that they will eventually stop supporting computers running the much-loved operating system. What does this mean for your business? Let’s find out.

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Tip of the Week: Managing Your Windows Arrangement

Tip of the Week: Managing Your Windows Arrangement

The modern worker (or really, the modern person) spends a lot of their time looking at a computer screen. Considering this, it only makes sense that their screens and the items displayed on them are arranged in a way that they like. Our tip covers a few shortcuts to help you arrange and view the items on your workstation a little quicker.

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Amazon’s Alexa Is Entering the Workplace

Amazon’s Alexa Is Entering the Workplace

Every business executive wants an office assistant that can help with the everyday “grunt work.” These office assistants handle a lot of work that the busy business owner simply doesn’t have time for. Unfortunately, small businesses are working with a limited budget, making the odds of affording extra help slim to none. Can Amazon’s Alexa offer an alternative to this dilemma?

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Could You Spot a Social Engineering Attack?

Could You Spot a Social Engineering Attack?

As invaluable as the security solutions that protect a network are, they can be effectively rendered useless if a cybercriminal is skilled in social engineering. Social engineering is the practice of using manipulation to access protected resources. If your business and its team are vulnerable to a social engineering attempt, you are missing a critical piece of your data security strategy.

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Redundancy: a Benefit When Dealing with Data

Redundancy: a Benefit When Dealing with Data

Data is the backbone of any modern business. Since your organization relies so much on it, you need to have measures in place to ensure that your business can access it in some way, shape or form at all times. This is easier said than done, especially for a business on a budget. We’ll walk you through how you can implement a comprehensive data backup solution to protect your organization.

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At What Point Does a Service Become Spyware?

At What Point Does a Service Become Spyware?

Spyware, like other malware, is a problem for any organization. Since your business generates, collects, and uses considerable amounts of data, there are plenty of organizations that want to get their hands on it. You spend so much time and money protecting your data against threats on the Internet, but what if the spyware were to just come standard on the computer you just bought?

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Two-Factor Authentication Frequently Asked Questions

Two-Factor Authentication Frequently Asked Questions

Data security is such a core consideration of the modern business that every small effort you can take to protect your business is important. One such effort is the implementation of two-factor authentication. However, your employees may not initially feel entirely comfortable with some facets of two-factor authentication.

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Keep Your End Users From Contributing to Security Issues

Keep Your End Users From Contributing to Security Issues

Insider threats contribute to a significant number of data breaches. These cases of data exposure are enabled by a member of your staff, whether they intended to harm your business or simply made an honest mistake. With so much focus directed toward the threats out in the world, sometimes we forget that the biggest dangers can be among our ranks. To make up for this, we’ll discuss a few ways to keep insider threats from doing your business too much harm.

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Tip of the Week: Did You Know Your Computer Can Do All This?

Tip of the Week: Did You Know Your Computer Can Do All This?

Your computer is mostly just a machine used to accomplish specific tasks. This doesn’t mean that you shouldn’t know all of the advanced tips that help you get the most out of it, though. Here are some of the best shortcuts that you can use to take full advantage of your workstation.

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Tip of the Week: We All Make Mistakes, but Try To Avoid These Computing Ones

Tip of the Week: We All Make Mistakes, but Try To Avoid These Computing Ones

Mistakes happen, especially where technology is involved. There are plenty of ways that user error can occur when using a computer--many of which are avoidable through simple preventative measures. For our tip this week, we’ll go over some behaviors to avoid when using a computer.

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Are the Deals Better on Black Friday or Cyber Monday?

Are the Deals Better on Black Friday or Cyber Monday?

Many consider the beginning of the holiday (shopping) season to be Black Friday, the day after Thanksgiving. This day is infamous for deals so good, people are willing to wait in line for hours before the stores even open in order to take advantage of them--however, are these deals really the best, when Cyber Monday is now in play? We examined what can be expected on the major deal days to find out.

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“Ring” in the New Year With a Brand New Smartphone!

“Ring” in the New Year With a Brand New Smartphone!
iphone 8
iphone 8 plus
iphone x
galaxy s8
galaxy s 20171116 165605 1
galaxy note 8
pixel 2
pixel 2 xl
motorola z 2
lg v30
blackberry keyone
nokia 8

With the holiday season here, many people are hoping to find the best and brightest smartphone on the market to ensure that they can keep in touch with friends, family, and even clients should an emergency drag you back to the office suddenly. We’ll break down the specs of each major smartphone on the market so that you can make an educated decision about which one might be best for you.

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Do Your Employees Shop Online While at Work?

Do Your Employees Shop Online While at Work?

With the growing popularity of Cyber Monday sales and the growth of all types of eCommerce, your employees are likely tempted to shop during work hours. To add to the attraction, there are a lot of promotions exclusively available to online shoppers that take place during business hours of operations. Many companies allow occasional use of company time for personal use. However, some employees are going to take advantage of this generosity and abuse the privilege.

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Hackers May Meet Their Match With AI

Hackers May Meet Their Match With AI

There are many key organizations in the world that simply can’t afford to have cybercriminals and hackers interfering with their data. One of these organizations, CERN (whose acronym translates to the European Laboratory for Particle Physics), has far too powerful of a computer grid to allow hackers to access it. To keep it safe, CERN has deployed what may be the future of cybersecurity: artificial intelligence.

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IT Outsourcing Has a Surprising History

IT Outsourcing Has a Surprising History

You might have only recently heard about outsourced IT services, but you might be surprised to hear that they have been around for far longer than you previously thought. Even before managed IT, however, business owners and individuals alike were using the outsourced services of others to simplify operations and day-to-day tasks related to their technology management.

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Tip of the Week: Planning Your Holiday Travels? Have A Plan For Productivity

Tip of the Week: Planning Your Holiday Travels? Have A Plan For Productivity

With Labor Day now behind us, it’s a hop, skip, and jump until the holidays arrive. With more companies allowing their employees to work remotely, holiday travel means that people are going to be taking their work on the road with them. Preventing credit card and identity theft has been a priority for shoppers during the season for many years. It’s important that the same security considerations be given to technology being used for business while traveling.

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Major Cyber Threats Are Less Of A Worry With An MSP’s Help

Major Cyber Threats Are Less Of A Worry With An MSP’s Help

Dozens of surveys and reports are produced each year that evaluate digital threats and cybercrime. Not every publication applies to every business - but many of them do have some important take-aways about the best practices of handling IT. Here’s few highlights from the 2017 Cyberthreat Defense Report that offer important insight for SMBs and their use of technology.

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Tip of the Week: Transferring Data from Your Android Device to Your Network

Tip of the Week: Transferring Data from Your Android Device to Your Network

Does your business have trouble keeping data on the company network? This can be an issue if your employees use their mobile devices to do work while on the go. In order to keep this from becoming an issue, you should encourage your employees to not keep sensitive data on their mobile devices, and establish policies that give you control over your data and email on personal devices. That said, let’s show you how to get your data off of your Android device and back on your network where it belongs.

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Tip of the Week: 9 Tech Practices That Make Work Better

Tip of the Week: 9 Tech Practices That Make Work Better

Each worker within an organization is delegated some sort of responsibility based on their role. Managers are responsible for managing, while human resources keep all workers accountable for their responsibilities. Yet, there are multiple responsibilities designated to all employees who use technology for their everyday duties.

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Tip of the Week: Microsoft Outlook Is Easier With Shortcuts

Tip of the Week: Microsoft Outlook Is Easier With Shortcuts

Microsoft Outlook can be a fantastic way to communicate, but only if you know how best to use it. When you’re using it to reach out to clients or vendors, you need to consider the best practices and shortcuts you can use to make the most of it. We’ll discuss some of the best ways that you can use Microsoft Outlook to help your business function better as a whole.

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