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Smart Services has been providing independent agents with proactive, fast, and expert technology services since 1991.

Major Vulnerability Found in Bluetooth Headsets with Fast Pair Technology

Major Vulnerability Found in Bluetooth Headsets with Fast Pair Technology

With a vulnerability appearing on the scene, we felt it was an appropriate time to peel back the curtain on a technology we all use daily but rarely question: Bluetooth. Given the nickname of King Harald Gormsson, who famously united disparate Scandinavian tribes back in the 10th century, the technology unites our headphones, mice, and keyboards. Unfortunately, even the strongest alliances have their weak points.

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No, It Isn’t Just You… Technology is Getting Worse Over Time

No, It Isn’t Just You… Technology is Getting Worse Over Time

Do you remember when you were able to Google something and get the answer immediately, and not have to scroll past ads, sponsored results, and a not-totally-reliable answer hallucinated by an AI? You aren’t the only one. This trend of gradually declining quality in the products and services we all rely on has a very specific, descriptive name that efficiently captures what is happening to tech while also making all our feelings about it exceptionally clear.

In 2022, technology critic and author Cory Doctorow coined the term “enshittification.” The term was named the Word of the Year by the American Dialect Society in 2023, even beating out “AI.” It has proved so resonant that its use has expanded beyond social media platforms to include hardware, software, and technology in general.

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Controversial Uses of AI Technology in Society

Controversial Uses of AI Technology in Society

Technology works wonders for business, but it also enables other organizations, like law enforcement. We aren’t here to argue ethics, but we would like to touch on some of the technology that certain agencies are using in the execution of their jobs. Specifically, we want to highlight the issues involving the very sophisticated AI and data-mining platforms, such as those developed by Palantir.

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How Well Does a 4-Day Workweek Work? Ask Iceland!

How Well Does a 4-Day Workweek Work? Ask Iceland!

The idea of a four-day workweek (where employees work the same schedule, minus one day a week) has long been campaigned for, with numerous anecdotes supporting its efficacy. One very successful example is provided by the nation of Iceland, which implemented initial trials of reduced work with just under 1 percent of its population, or about 2,500 people, back in 2015. 

These efforts have increased over the years, and today, almost 90% of Icelandic workers work 36 hours per week with no negative ramifications to the economy. In fact, Iceland’s society has enjoyed significant benefits during this experiment.

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2025’s NFL Draft Showed Why Cybersecurity is Important Everywhere

2025’s NFL Draft Showed Why Cybersecurity is Important Everywhere

There are a few occasions that we get a very apparent example of how important basic cybersecurity is, regardless of where you are, and this year’s National Football League draft is one such example.

For those who don’t follow the NFL or the draft proceedings, multiple draftees received prank calls during the process, although one in particular is applicable to businesses of all kinds. Let’s examine this situation to reinforce a few critical cybersecurity best practices.

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Sure, Hiring IT Can Be Hard… But It Doesn’t Have to Be

Sure, Hiring IT Can Be Hard… But It Doesn’t Have to Be

Does your business have an internal IT department or dedicated IT resource? We know it’s hard sometimes to find the talent you’re looking for, but that doesn’t make it any less important. Here are some of the issues you’ll want to keep in mind if you want to get an IT technician on your staff.

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Turns Out, AI’s Information is Often Artificial, Too

Turns Out, AI’s Information is Often Artificial, Too

It isn’t uncommon for many people to make up an answer that they feel seems plausible if asked something they don’t have an answer to. It happens all the time.

As it turns out, this is a tendency that artificial intelligence has inherited from us.

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What Does the Rest of 2025 Hold for Technology?

What Does the Rest of 2025 Hold for Technology?

We can’t tell the future—no one really can—but it is both possible and vital to make predictions based on present trends and current events. Let’s look forward to the rest of this year to see what predictions we can make for business IT and the notes we should all take over the next few months.

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Tax Season Brings Scammers Out of the Woodwork

Tax Season Brings Scammers Out of the Woodwork

In the United States, tax season is prime time for hackers to take advantage of law-abiding, tax-paying citizens. They do this through all kinds of nefarious activities, such as phishing attacks conducted through text messages and emails claiming to be from the Internal Revenue Service. If you want to avoid getting scammed this tax season, be sure to keep the following tips in mind to stay safe while you conduct your typical tax routines.

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Ransomware Payments are Less Frequent, But It Isn’t All Good News

Ransomware Payments are Less Frequent, But It Isn’t All Good News

Despite some of the headlines that we saw last year, it wasn’t all bad news regarding ransomware. Critically, 2024 saw ransomware payments plummet by hundreds of millions of dollars… despite many large-scale attacks and one record-breaking whaling payment of $75 million by one victim.

This is undeniably great to hear… but with that in mind, we cannot let ourselves slip into complacency.

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Sometimes, Loving Something Means Letting IT Go

Sometimes, Loving Something Means Letting IT Go

Happy Valentine’s Day! Today is a day to celebrate love, romance, and every butterfly that has ever fluttered in a stomach. However, the greatest loves can bring the greatest sorrow… particularly when the time comes to say goodbye.

Take Windows 10, for instance. PC users have loved the OS for a decade, but in a few short months, it will no longer be a good relationship for anyone—particularly business users—to maintain.

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Why the Recent Dissolution of Net Neutrality Could Be Very Bad for Your Business

Why the Recent Dissolution of Net Neutrality Could Be Very Bad for Your Business

Net neutrality has long been an embattled topic, with rules flipping every few years depending on the opinions of those with influence. Recently, the Federal Communications Commission had its most recent net neutrality policy struck down by the 6th Circuit Court of Appeals… in such a way that sets the concept back to square one.

Let’s discuss why this is a particularly dangerous decision, and very well could put small and medium-sized businesses at a distinct disadvantage moving forward.

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Three Ways to Use the Cloud to Dodge Hardware Costs

Three Ways to Use the Cloud to Dodge Hardware Costs

With the price of hardware at risk of skyrocketing, it’s no wonder that many businesses are looking to virtualize as much of their operations as they can. This is where the cloud comes in; you can virtualize just about any solution, including some that you might not have considered in the past. Let’s explore how an SMB might use virtualization and cloud computing to skirt hardware acquisition costs.

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What We Can Learn from the Facebook Outage

What We Can Learn from the Facebook Outage

We’re all aware of the outage that Facebook experienced a few weeks before it announced its Meta rebrand, which prevented users around the world from accessing the services that the social media giant provides. While it may not sound like a huge deal that people couldn’t share their thoughts with one another for a short time, the ramifications stretched far beyond the inability to scroll through a Newsfeed.

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Cloudflare Stops Largest DDoS Attack on Record

Cloudflare Stops Largest DDoS Attack on Record

Cloudflare has foiled the plans of yet another major hacking attack, a record-breaking DDoS attack of the likes we have never before seen. Let’s examine what goes into such an attack and what you can do to keep your business safe from their influence.

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Debunking the Myth of Quiet Quitting (and Why It Might Be Confusing)

Debunking the Myth of Quiet Quitting (and Why It Might Be Confusing)

Quiet quitting…it’s a buzzword that many might misunderstand that has seen increasing virality on social media. Let’s take a few moments to honestly evaluate what quiet quitting really means, and what it means for your business.

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Could an AI-Enhanced Wearable Proactively Monitor Your Health?

Could an AI-Enhanced Wearable Proactively Monitor Your Health?

While we typically focus on how various technologies can be used in business applications as a way to boost a small or medium-sized organization’s capabilities, we occasionally come across a topic that is just undeniably cool (and that we can bring back around to business concerns, to boot). We recently heard about the development of a flexible new wearable that uses AI to monitor the health of the wearer that we wanted to discuss with you.

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IT Costs are Rising on a Global Scale…Here’s Why

IT Costs are Rising on a Global Scale…Here’s Why

No matter how big your business is, you’ll always have technology expenses. It’s just a fact of the current workplace, and your profits will be inexorably tied to how well your IT works for you. Furthermore, the more IT costs rise, the more impact small and medium-sized businesses will feel from them. Today, we wanted to address this issue and how you can minimize the frustrations that stem from seemingly uncontrollable technology costs.

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Despite Rough Waters, Expect More AI in 2023

Despite Rough Waters, Expect More AI in 2023

There’s no denying that the economic forecast at the moment is a bit bleak, with murmurings of a recession growing louder by the day. As this situation develops, many companies are likely seeking out opportunities to trim the fat. Despite this, however, we anticipate that artificial intelligence will actually see a bit of an uptick. Let’s go over why.

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Disney Presents New Tech to Help Re-Age Actors

Disney Presents New Tech to Help Re-Age Actors

Have you ever heard of the Uncanny Valley? It’s the theory that explains why the human race tends to prefer humanoid robots, but only up to a point, after which we find them unsettling. It’s one reason why so many people found the 2019 film Cats bothersome to watch. The Uncanny Valley has also been present in film in recent years, especially when actors who have passed are recreated digitally to make an appearance, or when talent needs to look older or younger than they are.

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