SMART Blog

Smart Services has been providing independent agents with proactive, fast, and expert technology services since 1991.

What Does Your Technology Roadmap Look Like for 2019?

What Does Your Technology Roadmap Look Like for 2019?

A technology roadmap is a key asset to use when planning your business for the near future. IT is volatile and demands that you always think ahead, so if you want to make sure technology doesn’t become a major pain point for your organization, it’s best to start thinking ahead. We’re here to help you get started thinking about how your business technology should change and adapt over the course of 2019.

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The Benefits of Centralizing Your Data and Infrastructure

The Benefits of Centralizing Your Data and Infrastructure

Technology helps businesses of all kinds keep their operations running soundly, but depending on the way that it’s managed, it could have detrimental effects on your company. For example, if you have all kinds of solutions hosted on specific servers or workstations, you’re keeping them from being accessed by devices that aren’t connected to that specific network. Wouldn’t it be better if everything was centralized so that all of it could be accessed at a glance?

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Ransomware: The Smaller The Business, The Bigger The Problem

Ransomware: The Smaller The Business, The Bigger The Problem

The variety of malware known as ransomware exploded in popularity in 2016, encrypting victims’ files and demanding cryptocurrency payments to restore the data to the estimated tune of $1 billion. This may seem to suggest that large corporations and companies are the primary targets of these cyber criminals--and for some, they are.

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What is the MSPs Role in Maintaining a Regulation Compliant IT Infrastructure?

What is the MSPs Role in Maintaining a Regulation Compliant IT Infrastructure?

As a business, your clients trust that you’re taking every measure possible to protect data, like personal information or financial records. However, with the number of businesses using electronic records continuing to climb, along with the rise of cybercrime attacks, many industries have begun to impose regulations and compliances that are designed to keep personal information secure. Health and finance are two of the most heavily regulated industries, with the government having stepped in and set a specific standard of data security regulations that these companies must comply with.

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How Should Business Owners Respond Appropriately to the Mobile Revolution?

How Should Business Owners Respond Appropriately to the Mobile Revolution?

Mobile devices have a prevalent place in the modern office. In fact, a recent study by Gartner found that 80 percent of all employees bring their personal mobile device with them to work. This Bring Your Own Device (BYOD) trend comes with a host of benefits, like improved productivity and employee morale, but it increases the risk of a corporate data breach if not properly managed. How should a concerned business owner respond to this trend?

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How Thinking Short Term About Technology Hurts Your Bottom Line

How Thinking Short Term About Technology Hurts Your Bottom Line

Those in the business sector in charge of making decisions can often break down the choices they face as follows: benefit the short term vs the long term. If you’ve got experience with decision making, then you realize that planning for the long term works out better for all parties involved, including your bottom line. This is especially the case when it comes to big decisions involving technology.

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Are You Frustrated with Business Technology? Managed IT Can Help

Are You Frustrated with Business Technology? Managed IT Can Help

How does your business maintain its critical technology assets? Organizations with limited budgets and workforces often resort to forsaking technology support entirely, only getting the help they need when something goes wrong. This is called break-fix IT, and it can become a major detriment to your organization in the long run if left unchecked. Thankfully, there’s a simple solution, and it doesn’t involve hiring in-house technicians or breaking your budget.

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Tip of the Week: 3 Ways for Your Business to Take Full Advantage of the Cloud

Tip of the Week: 3 Ways for Your Business to Take Full Advantage of the Cloud

Connectivity to the cloud is a great opportunity your organization can leverage to its advantage, but only if it’s done well. No two businesses will have the same exact configuration when it comes to cloud, as the needs and responsibilities that are accomplished through that cloud solution will change. This week’s tip is dedicated to helping you discover which cloud solution is right for you.

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The Top 4 Reasons to Adopt Cloud Computing

The Top 4 Reasons to Adopt Cloud Computing

The cloud has seen explosive use of its services and solutions since it was first introduced, and for good reason--it offers benefits that are too useful for a business to pass up. These benefits vary, but all serve a singular purpose: to make the user’s experience easier. Here are some of the ways that the cloud can enhance the daily operations of your business.

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The Flexibility of VoIP Can Help a Small Business

The Flexibility of VoIP Can Help a Small Business

Flexibility is often cited as one of the major reasons to consider a VoIP solution, but what exactly does this mean for small and medium-sized businesses? We’ll explore some of the major benefits that stem from the flexibility of VoIP, as well as how your business can better leverage it for your business’s future.

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You Can’t Afford to Overlook These 3 Benefits of Server Hosting

You Can’t Afford to Overlook These 3 Benefits of Server Hosting

Every business from any industry probably has servers that hold important and sensitive data. However, not all organizations have the assets and skills necessary to manage and maintain these complex pieces of hardware. In particular, small businesses struggle with this aspect of running an in-house server, but there’s another option--an outsourced server hosting service from a third-party provider.

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Tip of the Week: Successful Remote Workers Swear By These 4 Rules

Tip of the Week: Successful Remote Workers Swear By These 4 Rules

With today’s great technology solutions, working remotely is no longer just a dream. Many businesses have either a partial or a complete remote staff, and it’s all held together by modern technology solutions. However, even with the latest tech, remote workers still have to be diligent and invest in their own success.

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Your Technology Will Inevitably Need to Be Replaced. What’s Your Plan?

Your Technology Will Inevitably Need to Be Replaced. What’s Your Plan?

Replacing your aging or broken-down hardware is a part of doing business, and one that few business owners want to think about before it must be done. Hardware is expensive and tricky to replace without experiencing at least some downtime. That’s not to mention arguably one of the most important questions you have to ask yourself: What do you do with your old technology that’s filled with sensitive data?

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Going Mobile is Easier Than You Think, Here’s How to Get Started

Going Mobile is Easier Than You Think, Here’s How to Get Started

Computers used to be great hulking pieces of machinery that were difficult to move. These days, however, mobility is a major contributing factor when buying a new device. Today’s smartphones are more powerful than computers built a decade ago, so it’s no surprise that organizations are prioritizing in mobility.

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Why So Many Agencies Outsource Their IT to the Pros

Why So Many Agencies Outsource Their IT to the Pros

How often does your technology experience trouble? If your business is constantly dealing with technical hiccups, your assets, which are meant to help your agency grow, can quickly become a nuisance that holds you back. How can you take better care of your technology, and use it to usher in a new era of productivity?

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4 Great Ways Your Agency Can Use Cloud Computing in 2016

b2ap3_thumbnail_cloud_computing_400.jpgThe cloud might be a great new data storage resource for independent agencies to get more done during the workday, but it’s far more than that. Uses for the cloud are constantly evolving to adapt to a shifting online environment. It’s now an indispensable tool for the serious modern business. The cloud is changing the way businesses handle their data and information, but it can do so much more.

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Baseball Executive Found Guilty of “Performance Enhancing" Hack Attack

b2ap3_thumbnail_baseball_hacks_brings_concerns_400.jpgThe “Moneyball” revolution in baseball has produced a dependence on analytics, both for measuring individual player performance and for overall team makeup. This shift has now presented at least one Major League Baseball franchise with major data security questions.

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3 Features Businesses Look For in Their Cloud Solution

b2ap3_thumbnail_cloud_computing_solutions_400.jpgCloud services are growing more common with small and medium-sized businesses, to the point where almost all businesses take advantage of the cloud in some way, shape, or form. However, an independent agency's specific cloud needs vary, and the same solution doesn’t work for everyone. Still, there are a few notable qualities that most businesses want for their cloud in 2016.

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Moving to the Cloud Is Great if It Is Done Properly

b2ap3_thumbnail_cloud_eureka_400.jpgCloud computing is a revolution which is bringing about a change in the way small businesses view the consumption and analysis of data. More businesses than ever before have joined the cloud trend. However, some are finding that their cloud solution isn’t ideal, or they have presumptions about the cloud that simply aren’t true.

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IT Designed For the Busy Business Owner

b2ap3_thumbnail_it_for_busy_business_400.jpgIf you’re the owner of a successful and fast-growing business, you know what it’s like to have your time spread thin. With all of your responsibilities pulling you every which way, thinking about your company’s IT network tends to get pushed to the bottom of your list. We feel like you shouldn’t have to divert energy from money making ventures to worry about your IT.

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