SMART Blog

Smart Services has been providing independent agents with proactive, fast, and expert technology services since 1991.

The Limitations of Tape Backup (And Why BDR Is Better)

The Limitations of Tape Backup (And Why BDR Is Better)

Remember tape backup? For some SMBs who have moved on, this form of data backup is a clunky and frustrating relic of the past. But if you aren’t remembering it and are instead still dealing with it, you might be experiencing some operational frustrations of your own. Today, we want to cover a better solution—one that takes the unpredictability out of business continuity.

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3 Ways to Stop Smartphone Data Theft

3 Ways to Stop Smartphone Data Theft

It’s everyone’s worst nightmare—checking your pockets or purse, then checking them again, trying to feel around for your smartphone, but it’s not there. Where did you leave it, or where did it fall out? Or worst of all, did someone steal it? Regardless of how you lost your smartphone, you need to take these three simple steps to ensure whoever finds it can’t steal your data.

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Saving Your Data Can Be as Easy as 3-2-1

Saving Your Data Can Be as Easy as 3-2-1

It is remarkable how much more capacity our data storage tools have than they had upon their initial invention, and how much data we’ve amassed in that time. The first-ever commercial hard drive was the size of two refrigerators, and held a mere five megabytes of data. For context, that’s about five photographs. Today, hard drives hold exponentially more data, and it is critical that you are doing everything you can to protect this data from any circumstance, from fire, severe weather, or cyberattack.

So, are you? Too many business owners aren’t sure… but there’s a way you can be. 

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How to Hire an IT Vendor You’ll Never Want to Fire (Us)

How to Hire an IT Vendor You’ll Never Want to Fire (Us)

How do you know when it’s time to fire one of your vendors? Better yet, how do you know when you’re better off firing your IT vendor to find a better option? These kinds of situations can be stressful, but they’re not impossible. We’re here to help you make the call, as well as to offer a better alternative that saves you time, energy, and money.

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How to Keep Disasters From Holding Your Business Back

How to Keep Disasters From Holding Your Business Back

What would you do if your entire infrastructure were impacted by ransomware all at once? Do you have a contingency in place to address this risk, or are you going to “wing it” in the face of such a threat? The smart answer is that you’ll be prepared, and a data backup and disaster recovery solution (or BDR) plan will help you do just that.

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This Is Why You Can’t Rely on Local Backups

This Is Why You Can’t Rely on Local Backups

A backup is mandatory for any business, but not all backups are the same. You’ll want to be prepared for more than just a simple server crash; you’ll need geographical redundancy that can protect your business even in the face of disasters that destroy your servers or physical location. Yes, local backups are helpful, but you’ll need the power of geographical redundancy to overcome the most horrific disasters that could strike your business.

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How a Modern Firewall Supports Your Network Security

How a Modern Firewall Supports Your Network Security

A lot goes into a successful network security strategy, and when there isn’t a clear head honcho at the top of the chain of command (from a network security standpoint, anyway), things can get a little murky. The security that comes from a modern firewall, however, is vital, and all businesses should strive to implement it. Here are the four key elements of a modern cybersecurity strategy and how a modern firewall contributes to the digital security of your business.

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What Accountability Should Look Like for Your IT

What Accountability Should Look Like for Your IT

When something goes wrong with your company’s technology, the last thing you want to do is be the one at fault. Unfortunately, that’s what comes with the territory in the world of business IT. If you’re sick of technicians who make excuses rather than own up to their mistakes and correct their course, read on. We’re going to showcase just what accountability in IT looks like and how we strive to embody it.

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3 Ways to Address Digital Clutter on Your Desktop

3 Ways to Address Digital Clutter on Your Desktop

How much time do you waste every day while trying to find specific files? Chances are, it’s more than you’d like, and one quick glance at your digital workspace would tell us you have some tidying up to do. Today, we want to share three tips to help you be more organized and productive with your digital workspace.

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Don’t Wait Until Your IT Breaks to Resolve Issues

Don’t Wait Until Your IT Breaks to Resolve Issues

Proactive IT is something we harp on a lot, and that’s because it works… especially compared to the alternatives. However, what does proactive IT mean, and how can you get the most out of your business technology?

Perhaps more importantly, how can you make sure your technology doesn’t become a liability rather than an asset?

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Celebrate World Productivity Day by Boosting Your Business’ Productivity

Celebrate World Productivity Day by Boosting Your Business’ Productivity

Productivity is one of the most common business goals today, with many doing everything they can to optimize it. In fact, today is officially World Productivity Day, highlighting the significant importance placed on this specific metric.

Despite this, productivity can often feel unattainable… regardless of how busy one is throughout the day. Let’s fix that and consider three habits that will greatly support your work and help make the most of your time.

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How IT Laziness and Apathy Hurt Your Business

How IT Laziness and Apathy Hurt Your Business

As a business owner, you wear many hats. You're the CEO, the head of sales, the marketing guru, and often, the de facto IT department. It's understandable that with so much to do, dealing with a sluggish computer or a temperamental software program gets pushed to the bottom of the to-do list. A laissez-faire attitude towards your technology can have serious consequences, however. Today, we’ll go through why being lazy with your IT causes more harm than good.

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Three Ways to Prevent Technology Problems in Your Business

Three Ways to Prevent Technology Problems in Your Business

Do you ever wonder why some businesses seem to have endless technology problems? It’s not by accident. It's often a matter of not having the smart, simple habits in place to combat issues that present themselves. Let’s take a look at three ways that your business can avoid big technology headaches.

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Mastering the 3-2-1 Data Backup Rule

Mastering the 3-2-1 Data Backup Rule

For small and medium-sized businesses, a data backup plan might seem difficult or even impossible to implement without the right in-house IT expertise. That’s no excuse to neglect data backup, though. Today, we want to share the 3-2-1 backup rule, which is an ideal standard to aim for.

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If Your IT Resource Can't Explain ROI in 60 Seconds, It’s Time to Look Elsewhere

If Your IT Resource Can't Explain ROI in 60 Seconds, It’s Time to Look Elsewhere

You see it everywhere, again and again: how much return an investment into proper business technology will bring, with little to no context behind these claims. We want to fix that.

Let’s examine why so much information about modern IT options can be less than helpful, and see if we can’t clarify what it means. Simplifying tech for the businesses we work with is one of our primary goals, after all.

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How a Longstanding IT Joke Can Help Your Business Flourish

How a Longstanding IT Joke Can Help Your Business Flourish

While it’s the longest-running joke in the world of IT, the question “Have you tried turning it on and off again?” is still an important one to consider when things are going awry. There’s a good reason why it’s such well-known advice, too: turning your device off can help solve a significant amount of technical issues. Why is this the case, and what can you learn from it?

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Why “Have You Tried Turning It Off and On Again?” is a Valuable Question

Why “Have You Tried Turning It Off and On Again?” is a Valuable Question

We’ve all heard it, perhaps even rolled our eyes at it: “Have you tried turning it off and on again?” This seemingly simplistic question has become a running gag in the world of IT support. But beneath the humor lies a fundamental truth: rebooting a device is often the most effective first step in resolving a surprising number of technical glitches.

We understand that, although it might sound elementary, this advice is based on solid technical principles.

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Don’t Let Your Data Vanish into the Ether… Back It Up!

Don’t Let Your Data Vanish into the Ether… Back It Up!

When your business’ data is so crucial to your successful operations, there are certain precautions that you simply need to take for the sake of your business’ longevity. One such precaution: data backup.

Your data is the gas that powers your business’ engine, whether you’re referring to project files and intellectual property or financial info and customer records. As such, imagine what it would mean if your business ran out of gas… or, more accurately, it was siphoned out.

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Transform Remote Work from a Liability Into an Asset

Transform Remote Work from a Liability Into an Asset

We’re sure your business has at least a couple of employees who spend part of their workday in a different location, but are you doing all you can to help them be as productive as possible? While remote work is beneficial in so many circumstances, there are a lot of caveats to it that must be considered. Today, we want to go over how you can mitigate risk and keep remote work from becoming a liability for your company.

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When Staring Down Crisis, Could You Manage Your Business?

When Staring Down Crisis, Could You Manage Your Business?

Unfortunately, crises happen, so the only responsible course is preparing your business to deal with them. Let’s walk through what modern crisis management should look like for businesses of all sizes, identifying the steps to address these risks and protect your operations.

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