SMART Blog

Smart Services has been providing independent agents with proactive, fast, and expert technology services since 1991.

Stop Typing the Same Email Over and Over! Use Templates Instead

Stop Typing the Same Email Over and Over! Use Templates Instead

If you’re reading this on the day it's posted, it's Wednesday. How often have you had to rewrite the same messages, over and over, in your internal reporting and client interactions so far this week? Probably quite a bit, and certainly more than you’d prefer.

The trouble is, this is all wasteful. Not only does replicating this message over and over spend valuable time, but it also uses up mental energy… plus, simply copy-pasting can easily lead to errors and oversights. Fortunately, modern email platforms offer templates that can be used to generate consistent and quality messages. Let’s review how.

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Celebrate World Productivity Day by Boosting Your Business’ Productivity

Celebrate World Productivity Day by Boosting Your Business’ Productivity

Productivity is one of the most common business goals today, with many doing everything they can to optimize it. In fact, today is officially World Productivity Day, highlighting the significant importance placed on this specific metric.

Despite this, productivity can often feel unattainable… regardless of how busy one is throughout the day. Let’s fix that and consider three habits that will greatly support your work and help make the most of your time.

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How IT Laziness and Apathy Hurt Your Business

How IT Laziness and Apathy Hurt Your Business

As a business owner, you wear many hats. You're the CEO, the head of sales, the marketing guru, and often, the de facto IT department. It's understandable that with so much to do, dealing with a sluggish computer or a temperamental software program gets pushed to the bottom of the to-do list. A laissez-faire attitude towards your technology can have serious consequences, however. Today, we’ll go through why being lazy with your IT causes more harm than good.

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How to Use Browser Bookmarks to Their Full Capability

How to Use Browser Bookmarks to Their Full Capability

Generally speaking, most people need to access the same websites repeatedly for their work purposes, including calendars, applications, and portals. Bookmarking these resources provides a simple way to quickly and easily access them on demand.

Let’s go over some practices that can help you take these handy utilities to the next level of usefulness. 

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How to Resolve Some of Your Most Expensive IT Issues Without Lifting a Finger

How to Resolve Some of Your Most Expensive IT Issues Without Lifting a Finger

There are, plainly and simply, too many ways that a modern small or medium-sized business can experience an issue that puts their IT out of commission in one way or another. Each one can hit one of these businesses particularly hard in the wallet.

Let’s review some today and discuss how they can be resolved.

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Unlock Peak Productivity with Micro Mental Resets

Unlock Peak Productivity with Micro Mental Resets

How often do you find yourself feeling the weight of your agenda putting pressure on you, stressing you out, and—counterproductively—distracting you from the task you’re currently working on? Believe it or not, one of the best ways to power through and stay on track is to step away and take a minute to get your stress back under control. 

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3 Simple Productivity Hacks That Will Dramatically Improve Your Work Performance

3 Simple Productivity Hacks That Will Dramatically Improve Your Work Performance

If you feel like you never have enough time to work through your to-do list, you’re far from the only one. If you make small adjustments to the way you tackle everyday tasks and responsibilities, you might be able to change your productivity habits for the better. Today, we want to explore just that: how you can make the most of your workday with simple, easy tricks.

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Transform Remote Work from a Liability Into an Asset

Transform Remote Work from a Liability Into an Asset

We’re sure your business has at least a couple of employees who spend part of their workday in a different location, but are you doing all you can to help them be as productive as possible? While remote work is beneficial in so many circumstances, there are a lot of caveats to it that must be considered. Today, we want to go over how you can mitigate risk and keep remote work from becoming a liability for your company.

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How to Keep Viruses from Hurting Your Chances of Success

How to Keep Viruses from Hurting Your Chances of Success

Every year, new malware, ransomware, and general cyber-nonsense emerge from the depths of the internet, evolving like a villain in a sci-fi movie. One moment, you’re minding your own business, and the next, your company’s data is held hostage and someone is demanding you pay them in Bitcoin.

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Still Need a Resolution for New Year’s? Consider These Career and IT-Based Ones

Still Need a Resolution for New Year’s? Consider These Career and IT-Based Ones

Happy New Year! This time is usually dedicated to making plans and commitments to improve oneself over the coming months in the interest of the future. In the spirit of the holiday, let’s talk about how the right resolutions can help your career or your business’ use of technology.

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Think Your Employees Aren’t Burnt Out? Think Again

Think Your Employees Aren’t Burnt Out? Think Again

If you want your business to succeed, you need to take care of your employees, but businesses sometimes let this important task slip in the throes of the day-to-day. Deloitte estimates that around 8 out of every 10 wage workers show signs of burnout. So the question then becomes… What are you doing about it?

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Tip of the Week: How to Work with PDFs

Tip of the Week: How to Work with PDFs

One of the most common file types you hear about is the Portable Document Format file - although you probably know it simply as a PDF. PDFs are so well known because they are the best way to save a document so that, regardless of the device it is viewed on, the file will always appear the same. Did you know that you can do more than just look at a PDF? Here, we’re providing some tips on how you can make your PDFs work for you.

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Automation Options Any Business Can Use

Automation Options Any Business Can Use

If they are doing their job well, a business’ decision makers are always looking for ways to increase efficiency. For years, businesses were looking to their human resources to improve, but today, technology can fill in the gaps more effectively. A culture of automation--the act of having machines do tasks that humans used to do--is proving to be a potent strategy for all types of tasks. 

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Get More Done on Your Smartphone with these Tips

Get More Done on Your Smartphone with these Tips

The modern smartphone has a lot of computing power. It has enough to be a dynamic tool for today’s workers. It can also be a major distraction. Today, we are going to share a couple tips that will help you be more productive with your smartphone. 

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Why File Sync and Share is So Important for Businesses to Have

Why File Sync and Share is So Important for Businesses to Have

As the coronavirus outbreak creates global health concerns, we wanted to address how it could impact businesses that lack the preparations needed to account for such an event. More specifically, we wanted to discuss why events like these add even more reasons that a file share and sync solution is an invaluable addition to your IT resources.

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Tip of the Week: Work Better From Home

Tip of the Week: Work Better From Home

Thanks to the coronavirus, many office workers are working from home to avoid the spread of the virus. For many, this can feel like a nice change of scenery, while others might have a tinge of additional anxiety from it. Regardless of where you stand, working remotely can be both effective and productive, if done right.

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The Employee’s Guide to Working Remotely

The Employee’s Guide to Working Remotely

It’s not uncommon where a situation arises and you will find yourself working from home. To make this work, it is important that you keep a few additional issues in mind so that you can make the most of it. We have put together a few simple best practices that you should keep in mind as you operate remotely.

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What You Need to Know to Manage a Remote Workforce

What You Need to Know to Manage a Remote Workforce

There are many reasons that your team may want (or need) to work from home, and there are many reasons to allow them to do so. A 2019 survey by OwlLabs indicated that 71 percent of remote workers are happy with their job (as compared to 55 percent of on-site workers); remote workers responded that they are 13   percent more likely than onsite workers to stay in their current job for five more years than onsite workers will; and when respondents claimed to be working longer than 40 hours per week, onsite workers were doing so out of necessity, while remote workers did so out of desire and enjoyment.

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Be More Productive by Following a Routine

Be More Productive by Following a Routine

Business efficiency can be greatly helped by putting a concrete process in place, which is why it feels so natural to develop one in the workplace. Of course, these processes should also come into play when working from home. Let’s review what makes a routine so beneficial, and how you can develop one to optimize your success.

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Communication Practices to Keep Everyone on the Same Page

Communication Practices to Keep Everyone on the Same Page

A lot of people have been working from home for the better part of a month, but the rise of the remote worker was happening long before the COVID-19 outbreak demanded people work from home. Today, business owners that wouldn’t typically be in favor of a remote workforce are starting to come around as they see comparable productivity and less overhead costs than normal. With their remote workforce doing pretty well, one problem that these business owners are seeing is periodic miscommunication. Let’s take a look how to improve your company’s remote communications with technology you probably already have access to. 

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