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Smart Services has been providing independent agents with proactive, fast, and expert technology services since 1991.

Today’s Small Businesses Lean Heavily on Remote Workers

Today’s Small Businesses Lean Heavily on Remote Workers

Were you among the 55.3 percent of employees who took their work devices on the road during this past holiday season? Chances are that if you have employees who find it difficult to complete their duties in the office, they’ll take it home with them over the holidays to make sure they don’t fall behind. Yet, they could potentially be exposing important data to risk, even if it means getting a little bit of work done here and there in the meantime.

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New WPA3 Connections Helping Network Security

New WPA3 Connections Helping Network Security

For a technology that’s so commonplace, Wi-Fi rarely receives an update unless a catastrophic new threat becomes a major issue. Most recently, the KRACK vulnerability exposed serious shortcomings regarding WPA2 connections--a technology that has been in place since 2004. A new version of this technology called WPA3 has been introduced to combat the most recent threats and vulnerabilities, improving security considerably.

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Do Your Employees Shop Online While at Work?

Do Your Employees Shop Online While at Work?

With the growing popularity of Cyber Monday sales and the growth of all types of eCommerce, your employees are likely tempted to shop during work hours. To add to the attraction, there are a lot of promotions exclusively available to online shoppers that take place during business hours of operations. Many companies allow occasional use of company time for personal use. However, some employees are going to take advantage of this generosity and abuse the privilege.

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Scams to Watch For This Holiday Season

Scams to Watch For This Holiday Season

Hackers put a lot of thought and effort into coming up with new ways to fool the unsuspecting consumer, especially during the holiday season. Here are some recent scams you should watch for.

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A Fascinating Look at How the Internet Has Changed the Stock Market

A Fascinating Look at How the Internet Has Changed the Stock Market

When you think about the stock market, one vibrant image that comes to mind is the chaotic trading floor of the New York Stock Exchange, with traders climbing over each other and barking orders. Today, the NYSE trading floor is much more subdued, a testimony to just how much technology has changed the financial marketplace.

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How and Why Cybercrime is so Effective

b2ap3_thumbnail_cyber_crime_is_the_new_norm_400.jpgThe Internet has ushered in an era of productivity and connectivity only previously dreamed of. But like every great tool, it can be used for darker purposes. Unfortunately, the Internet is also used for illegal activity, like drug trafficking or selling data on the black market.

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This Lesser Known Side of the Internet of Things May be the Most Significant

b2ap3_thumbnail_internet_of_things_400.jpgWhen one thinks about the Internet of Things (IoT), smart homes, smart cars, and mobile devices come to mind. While innovations like these are fueling the excitement behind the IoT, it’s actually the smaller, behind-the-scenes IoT devices that are poised to bring about the most significant change to our connected society.

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Why Google Fiber is a Game-Changer for the Internet

b2ap3_thumbnail_google_fiber_400.jpgWe all know how important an Internet connection is to the success of your business. It takes an exceptionally powerful cabling protocol to ensure that your business’s Internet connection remains constant. While many businesses take advantage of big cable companies like Time Warner Cable and Comcast for their Internet needs, a select few have the option of Google Fiber.

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Have You Considered Virtual Private Networks for Your Business?

b2ap3_thumbnail_virtual_private_network_400.jpgOne of the most controversial parts of having remote workers is how they access your organization’s network while out of the office. You don’t want them to risk compromising your business’s data, but you also need them to have access to mission-critical applications and information while on the go. Therefore, you need a solution that helps your employees access this information securely without incident, like a virtual private network (VPN).

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The Average Large Business Spends Nearly $15 Million on Cybersecurity

b2ap3_thumbnail_how_much_is_your_security_worth_400.jpgHow much does your organization spend on cybersecurity every year? It’s a well-known fact that the Internet houses an incredible amount of threats that consistently pose a significant danger to organizations, so it’s expected that businesses will shell out to keep them away. However, large businesses with over 1,000 employees spend an average of approximately $15 million annually to protect their data. Clearly, cybersecurity isn’t a joke, and your business should take it seriously too.

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The Underworld of Cybercrime, the Darknet

b2ap3_thumbnail_keypad_darknet_400.jpgHave you ever wondered how hackers become hackers in the first place? How are tools readily available to them? Business owners might be reluctant to find out that hacking has become easier than ever over the past decade. This is partly due to the increased sophistication of the black market known to some as the Darknet.

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Is WiFi Service a Burden or an Investment for Your Business?

b2ap3_thumbnail_do_you_offer_free_wifi_400.jpg"Free WiFi Zone." You see the sign advertised in the window of a new coffee shop. You've got a lot of work to do and you want a change of scenery, so you pack up your laptop and pay them a visit. The coffee is great, but the WiFi service is lousy. In fact, the spotty WiFi service is so poor that you get frustrated and leave, vowing to never shop there again.

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Is It Possible to Encrypt the Entire Internet?

b2ap3_thumbnail_encrypt_the_internet_400.jpgMany websites around the world are still suffering from the nasty little bug called Heartbleed that we covered last month. This prompted over 30,000 TLS/SSL certificates to be revoked and reissued, but many of them were reissued with the same keys. If this was going to happen, why revoke and reissue them in the first place? They're still just as vulnerable as before, since Heartbleed could have leaked those same keys weeks ago.

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Tips to Search the Web like a Pro, Part 2

b2ap3_thumbnail_mastery400.jpgLast week, we shared four tips to help you search the web and find anything that you're looking for. In part 2, we will take a look at additional search tools that will help you refine your searches so you can become a search master!

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Tips to Search the Web like a Pro, Part 1

b2ap3_thumbnail_goog400.jpgThe Internet is a place of wonderment where you can find almost anything you can imagine, but you have to know how to find it. How good are you at online searches? Anybody can type a query into Google, Bing, or Yahoo, but a simple search like this may not yield the best results.

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5 Intranet Apps that Will Assist Your Marketing Team

b2ap3_thumbnail_intranet400.jpgYour company's network may be your most important marketing tool. An intranet that is logically designed and well maintained will assist your marketing team in accessing and sharing relevant information. This marketing information is shared using network applications. Here are five of the most valuable intranet apps you will need to provide your marketing team with.

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Get Bigger and Better Bandwidth for Your Business

b2ap3_thumbnail_internet400.jpgYou're a business that accomplishes important work. You deserve a fast Internet connection. A business that opts for a consumer-grade Internet connection in order to save money will end up losing more money than what they save. A fast Internet connection can help your business grow, making it worth the extra investment.

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5 Things to Look For in a Web Hosting Company

b2ap3_thumbnail_webhosting400_20130723-154651_1.pngIf websites are the new front door to your business, then what does that make your web hosting service? Your hosting service would theoretically be the neighborhood your business is located in. Therefore, even if your door is polished and your website content is good, a poor hosting service will detract customers like being located in the wrong part of town.

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5 Things to Look For in a Web Hosting Company

b2ap3_thumbnail_webhosting400.pngIf websites are the new front door to your business, then what does that make your web hosting service? Your hosting service would theoretically be the neighborhood your business is located in. Therefore, even if your door is polished and your website content is good, a poor hosting service will detract customers like being located in the wrong part of town.

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The Internet of Things as the Next Big Thing

b2ap3_thumbnail_IoT400.jpgWhen you hear the phrase, "The machines are taking over," you may think of science fiction stories where robots become self-aware and enslave humanity. You may not have realized it, but the machines have already taken over; not with a violent uprising, but through what's called the Internet of Things (IoT).

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