SMART Blog

About a decade ago--when managed IT services were just starting to gain traction--one of the major selling points was that break/fix was expensive, because not only was the machine you needed fixed, broken, your business had to eat the cost of downtime. Now that many businesses have benefited from the proactive approach to IT management, and managed IT services are a big part of business for a lot of companies, one question is left unanswered: What happens when technology breaks under a managed IT services agreement? This month, we’ll answer that question.

The business that manufactures products is first and foremost interested in efficiency. They need their processes to turn out product, be cost effective, and be repeatable. The aim of IT services for manufacturers is to help facilitate efficient and effective processes starting with procurement of resources through to the support of the goods. 

Your employees appreciate when you give them all the tools they need to complete their day-to-day tasks. If you take the time to provide them with everything they need to do their jobs, then they will, in turn, provide you with a higher rate of productivity and work quality. One way you can make this happen is by giving them access to the technical assistance they need to succeed.

Small businesses with limited budgets and staffing have always had trouble managing and maintaining their technology solutions. Working with limited resources doesn’t have to be a challenge, but more often than not, technology creates problems for organizations that don’t have a dedicated IT support system. What if we told you that it didn’t have to be this way, and that accessible IT management is something that all businesses can achieve?

One of the best reasons to implement managed IT services is the value it presents for your business compared to the alternatives. Businesses may have once depended on unreliable and expensive services to keep their IT up and running, but nowadays, it’s more efficient and, in most cases, more affordable than ever before. We’ll explain how managed service providers can create value opportunities for your business.

Managing business technology is not easy, especially if your budget doesn’t accommodate an internal IT department. You want professionals who know what they are doing to be the first ones handling your organization’s technology solutions, but sometimes this simply isn’t possible. While the concept of outsourcing technology management and maintenance to a third party sounds strange at first glance, it sure beats just about any other alternative out there--and for good reason.

Project implementation is a tricky subject for small businesses to approach primarily due to a lack of funding or dedicated personnel. Nowhere is this more true than for technology project implementation, be it a new email server or a revamped networking infrastructure. Depending on your business’ specific situation, it’s often more convenient to simply invest in outsourcing the project management to a third party.

How does your business manage its technology solutions? If you have an in-house IT department, you might think that you have a better shot at keeping your business safe from a hard drive failure, but this is only if your IT department isn’t already overwhelmed with work. You might find that implementing new solutions is tricky, which wastes time and resources on your part. What’s the small business to do?

For the majority of small and mid-sized businesses (SMBs), finding the right technology solution is the key to growth. According to a recent study, businesses with 250 employees or less whose primary goal for 2018 is growth cited IT systems and technology applications as their top strategy for facilitating growth. However, in order for technology to provide the most ample amount of growth for your business, they must be the right selection for your individual needs. By working with an MSP, you’ll have a team of business technology solutions experts as your disposal, at a fraction of the cost of hiring an internal IT department to find and implement the IT required to accomplish your desired growth.

Despite the industries that can be classified as “professional services” being widely varied, many of them could find substantial benefits in enlisting support from a managed service provider. Let’s examine a few of the solutions that an MSP offers, and how these solutions could help a business achieve more during the workday.

How does your business maintain its critical technology assets? Organizations with limited budgets and workforces often resort to forsaking technology support entirely, only getting the help they need when something goes wrong. This is called break-fix IT, and it can become a major detriment to your organization in the long run if left unchecked. Thankfully, there’s a simple solution, and it doesn’t involve hiring in-house technicians or breaking your budget.