We’ve all been there: the Wi-Fi drops during a high-stakes meeting, or the TV remote ignores your commands for the tenth time. In a moment of pure frustration, you give the device a love tap, and—as if by magic—it starts working again.
Whether you call it percussive maintenance or just asserting dominance, that physical jab feels like a victory. While that slap might provide a temporary fix, you’re actually playing a high-stakes game of planned obsolescence.
We’ve all been there. You’re flying through your inbox, trying to reach inbox zero before a meeting, and you click a link in a shipping notification. The page doesn't load quite right. You stare blankly and your anxiety spikes.
That moment happens a lot and it is a fork in the road for your company’s security. In many organizations, that employee’s next thought isn’t: “I should report this,” it is: “If I tell anyone, I’m going to get fired.”
You've heard the grumbling, seen the memes, and probably even felt it yourself: that vague, all-powerful entity known as the algorithm. It's blamed for everything from political polarization to your inexplicable obsession with people eating military rations. What exactly is it, and what digital giants are pulling its strings?
Bring Your Own Device (BYOD) is a solution that has grown more popular over the past decade or so, primarily because more employees already own devices capable of running work-related applications. The employee gets to use a device they already know and love, while the employer saves money from the cost of equipping that employee. That said, the security risks associated with BYOD can undermine an ill-prepared implementation and open the door to potential legal action.
If you want your devices to keep running smoothly, including utility and security, you need to ensure they are updated. Updates sometimes cause problems beyond what they solve, however. What looks like a routine patch or update could impact your important applications, and if you’re not careful, you could potentially cause a downtime scenario simply by being proactive with your updates.
In a lot of ways, your business’ IT is just like a chair; you want it to feel stable, steady, and secure, not unbalanced and unsteady. In particular, a reliable security strategy depends on three legs: your people, your processes, and your technology. Let’s look at how you can use this “stool” approach to IT security to improve your company’s resiliency to potential threats.
We often publish articles about the cloud and how it’s impacting the world of business, but one thing you can never get away from is how important security is to this mission. Regardless of the use, the cloud is only helpful if it’s secure, and it can actively hold your business back if you neglect this important aspect of its operations.
A backup is mandatory for any business, but not all backups are the same. You’ll want to be prepared for more than just a simple server crash; you’ll need geographical redundancy that can protect your business even in the face of disasters that destroy your servers or physical location. Yes, local backups are helpful, but you’ll need the power of geographical redundancy to overcome the most horrific disasters that could strike your business.
Acquiring a competitor can be a rewarding and profitable move, but it's crucial to inspect their technology to avoid any unwelcome surprises. A thorough IT audit helps you understand what you're getting and prevents a valuable investment from becoming a money pit. Let’s take a look at some of the things you need to assess before agreeing to take on growth through an acquisition.
Cyberattacks are not to be underestimated. The damage that they can do—even in the first hours—is considerable. This means you need to have a strategy to respond to these incidents, conveniently called an incident response plan.
This procedure should be both tested and documented, preparing you to withstand any cyberattack with minimal damage or disruption. As you might expect, the first hour or so will be a crucial period during this process. Let’s go over what you need to do.
Reliable IT advice is hard to come by, especially for cybersecurity. Whether it's uninformed coworkers or fake online influencers with their guides and platforms, most advice you find these days is bound to be outdated, incorrect, or both. You don’t want to base your business’ security around security myths, so we’re here to bust them today and offer you some guidance you can trust.
Take it from us: technology, for all its benefits, can be frustrating.
That being said, it can bring a lot of value to your business when implemented and maintained properly.
Let’s talk about some quick habits you can deploy to make your workday much easier when working with business technology.
Data breaches are no joke, and they can be so severe that businesses have a hard time bouncing back. Despite the danger, you can somewhat predict when you are at risk of a data breach, and certain actions can be taken to keep them from being fatal (or prevent them entirely). Today, we want to examine three of the common ways data breaches happen and what you can do about them.
With so many devices now connecting to the Internet, decreasing your business’ threat surface area is more important than ever. Your threat surface area consists of any device that connects to your organization’s IT infrastructure, and if you’re not careful or forget a couple of oddball wearables, you could be looking at a data breach. Today, we want to go over how you can prevent that from happening.
Fairly recently, news circulated that a data breach had exposed 16 billion—yes, with a “b”—passwords for various logins, including social media accounts, virtual private networks, corporate tools, and more. Effectively, every online service imaginable was represented in this breach.
This is very bad… arguably unprecedented.
However, this impression is at best misleading. Let’s dig into the truth of the matter, while still acknowledging that there are some lessons to be learned.
As a business owner, you wear many hats. You're the CEO, the head of sales, the marketing guru, and often, the de facto IT department. It's understandable that with so much to do, dealing with a sluggish computer or a temperamental software program gets pushed to the bottom of the to-do list. A laissez-faire attitude towards your technology can have serious consequences, however. Today, we’ll go through why being lazy with your IT causes more harm than good.
Technology is meant to be the wind in your business' sails, propelling you forward, simplifying tasks, and making operations smoother than a freshly paved highway, right? Sometimes, it is! Other times, it feels more like a mischievous gremlin has been let loose in the engine room, and certain seemingly small habits can escalate into full-blown operational nightmares.
Here at SMART Services, we've seen a pattern or two. Today, let's shine a spotlight on three common technology missteps that might be silently sabotaging your productivity or even worse, leaving your digital doors wide open.
For all the effort and investment a modern business needs to put into its cybersecurity, it is equally important to acknowledge each team member's role in an organization’s security protections. Many of your employees, through no inherent fault of their own, are themselves a vulnerability as they allow many cyberthreats into your infrastructure through scams and simple mistakes. However, this doesn’t have to be the case.
Let’s go over why it is critical that you train your team to be a cybersecurity asset and how to do so.
How often do you find yourself feeling the weight of your agenda putting pressure on you, stressing you out, and—counterproductively—distracting you from the task you’re currently working on? Believe it or not, one of the best ways to power through and stay on track is to step away and take a minute to get your stress back under control.
While it’s the longest-running joke in the world of IT, the question “Have you tried turning it on and off again?” is still an important one to consider when things are going awry. There’s a good reason why it’s such well-known advice, too: turning your device off can help solve a significant amount of technical issues. Why is this the case, and what can you learn from it?
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