SMART Blog

Smart Services has been providing independent agents with proactive, fast, and expert technology services since 1991.

A Cybersecurity Overview

A Cybersecurity Overview

Cybersecurity is one of the most talked about problems facing the modern business. This is because cybercrime has increased precipitously while businesses have moved more of their processes onto the computer. Planning how to protect your business’ crucial digital resources from corruption and theft has never been more important. We’ll take a look at some of the problems we are seeing that are negatively affecting small and medium-sized businesses' ability to do business effectively.

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Spring Cleaning Your Business and Its Technology

Spring Cleaning Your Business and Its Technology

Spring seems to be the natural time, after what are commonly dreary winter months, to revitalize and refresh your environment - why shouldn’t your business be included? Not only does it help your operations, a clean environment also has many direct benefits for your employees. Let’s review the effects of keeping your business, and its technology, in order.

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Keep Your End Users From Contributing to Security Issues

Keep Your End Users From Contributing to Security Issues

Insider threats contribute to a significant number of data breaches. These cases of data exposure are enabled by a member of your staff, whether they intended to harm your business or simply made an honest mistake. With so much focus directed toward the threats out in the world, sometimes we forget that the biggest dangers can be among our ranks. To make up for this, we’ll discuss a few ways to keep insider threats from doing your business too much harm.

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Tip of the Week: We All Make Mistakes, but Try To Avoid These Computing Ones

Tip of the Week: We All Make Mistakes, but Try To Avoid These Computing Ones

Mistakes happen, especially where technology is involved. There are plenty of ways that user error can occur when using a computer--many of which are avoidable through simple preventative measures. For our tip this week, we’ll go over some behaviors to avoid when using a computer.

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Tip of the Week: 9 Tech Practices That Make Work Better

Tip of the Week: 9 Tech Practices That Make Work Better

Each worker within an organization is delegated some sort of responsibility based on their role. Managers are responsible for managing, while human resources keep all workers accountable for their responsibilities. Yet, there are multiple responsibilities designated to all employees who use technology for their everyday duties.

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Protect Your Business with Strong Network Security Practices

Protect Your Business with Strong Network Security Practices

With the surge in the number of small and medium businesses that have fallen prey to malware and cyber criminals, there is a lot of focus of what an organization can do to prevent being a victim and how the company should handle themselves after an attack. There is another key factor to preventing cyber criminals from penetrating into your network: your employees.

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Tip of the Week: How to Set Your Windows Apps to Automatically Open in Full Screen

Tip of the Week: How to Set Your Windows Apps to Automatically Open in Full Screen

Here’s something that you might not have noticed about opening Windows applications on your desktop; by default, they will generally open in a smaller window, giving you the ability to customize their size as you see fit. If you want a full size Window, it’s as easy as clicking on the maximize button in the top-right corner, but what if you didn’t want to go through this every time you open the app? There’s a solution for this, and we’ll help you find it.

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Your Employees are Your Most Important Security Feature, and Biggest Risk

Your Employees are Your Most Important Security Feature, and Biggest Risk

Here’s a question: on a scale of one to ten, how confident are you that your employees are acting in the best interests of your organization’s network security? How confident are you that you’re setting a good example when it comes to handling your business’ security? Unfortunately, any confidence you have on this matter may be misplaced.

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Common Misconceptions Concerning Business Cybersecurity

Common Misconceptions Concerning Business Cybersecurity

Today, we want to talk about something that not a lot of businesses would want to think about. What would happen to your organization if it were to suddenly experience a hacking attack? While security solutions can go a long way toward protecting your organization, you still want to make sure that you’re not relying solely on your security tools for protection. Rather, you should always stay vigilant, even if you don’t think something could go wrong.

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Tip of the Week: 2 Ways to Ensure Privacy When Using a Public PC

Tip of the Week: 2 Ways to Ensure Privacy When Using a Public PC

Generally speaking, if you have a choice, you should probably avoid using a public computer. As a rule, these machines feature minimal security precautions, along with maximum risk to any data accessed by the PC. But if a situation ever arises in which you have no choice but to use a public computer, be sure to follow these security best practices.

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Tip of the Week: 5 PC Maintenance Tips in Honor of National Clean Out Your Computer Day

Tip of the Week: 5 PC Maintenance Tips in Honor of National Clean Out Your Computer Day

DId you know that February 13 was National Clean Out Your Computer Day? Even if you missed it, go grab yourself a can of compressed air and your trusted IT technician, and don't miss out on this annual opportunity to improve your computer’s performance.

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Tip of the Week: How to Beat Common Scams

Tip of the Week: How to Beat Common Scams

Cybersecurity is increasingly becoming one of the most important concerns of business. Here are some good ways your employees can contribute to your company’s technology security practices.

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Couple Exploits Vulnerability With IRS Filing System, Steals $1M, Goes to Jail

Couple Exploits Vulnerability With IRS Filing System, Steals $1M, Goes to Jail

Anthony and Sonia Alika recently found out that the Internal Revenue Service is not an organization to mess with. Having been busted for filing fraudulent tax returns through the often-exploited Get Transcript site managed by the IRS, the couple will spend some time in the slammer in addition to paying restitution.

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Tip of the Week: 6 PC Troubleshooting Guidelines that Every User Should Know

Tip of the Week: 6 PC Troubleshooting Guidelines that Every User Should Know

When was the last time that you ran into a computer problem that was easily solved just by simply restarting your computer or unplugging a device from the wall, then plugging it back in? Oftentimes, simple troubleshooting tactics are enough to resolve a problem. But more often than not, there are issues that can’t be easily resolved.

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Tip of the Week: 4 Ways to Get a Handle on Social Media in the Workplace

Tip of the Week: 4 Ways to Get a Handle on Social Media in the Workplace

Social media may be a great way to connect with other professionals and communicate with your friends, but it can be dangerous if you have poor posting habits. Before you share something, think twice about whether it contains any sensitive information that could be risky to yourself and your business.

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Tip of the Week: Follow These 4 Best Practices to Keep Your Computer Clean

b2ap3_thumbnail_clean_your_pc_400.jpgA computer is a complex machine that demands routine maintenance and caretaking. If ignored, the machine’s lifespan will be cut short. Here are four best practices to ensure you get the most out of your PC.

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Tip of the Week: 4 Ways to Not Annoy Everyone With Your Smartphone

b2ap3_thumbnail_smartphone_jerk_400.jpgSmartphones have been great for enhanced productivity and accessibility, but they can also result in some rather rude social behavior. While productivity might be on the rise, manners seem to be in decline, thanks to people not knowing how to properly use their smartphones in public. Here are four smartphone etiquette tips that every device owner should abide by.

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How a Reliable Computer Network Makes Your Business More Competitive

b2ap3_thumbnail_reliability_is_key_400.jpgIn order for your business to be competitive, you need every aspect of your company operating at maximum efficiency. If just one component of your business isn’t functioning properly, then you’ve lost the competitive edge. This principle applies especially to the network of a small-to-medium-sized business.

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Be Wary of Bitcoin Fraud

b2ap3_thumbnail_bitcoin_400.jpgOn May 7, 2014, the U.S. Securities and Exchange Commission (SEC) released a news alert declaring Bitcoin, and all other virtual currencies insecure and unsafe. Due to a rise in Bitcoin popularity, many investors and business owners like to use it for worldwide transactions. But, how safe is it, and how likely are you to run into a Bitcoin fraud scheme?

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Take Care of Your Computer and it Will Take Care of You

b2ap3_thumbnail_diligent_maintenance_400.jpgWhen it comes to owning anything expensive, it's important to practice proper maintenance. One of the most basic things you can do to take better care of your computer is to periodically examine the software on your computer. Although software maintenance can be challenging at times, it can be incredibly rewarding.

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