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Smart Services has been providing independent agents with proactive, fast, and expert technology services since 1991.

Learning Telltale Signs of a Phishing Email Can Save Your Business

Learning Telltale Signs of a Phishing Email Can Save Your Business

Phishing is one of those threats that has been around for a long time, and as time passes by, these threats only become more difficult to identify. Some businesses can’t tell the difference between phishing scams and actual emails. Here’s how your company can take steps toward properly identifying and responding to phishing emails.

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Fake Ransomware Shows That Fear is Often Our Worst Enemy

Fake Ransomware Shows That Fear is Often Our Worst Enemy

There’s no way around it; ransomware is bad stuff, plain and simple. The first half of 2021 saw a massive increase in ransomware attacks that made the lives of countless individuals and business professionals difficult. However, a new trend is surfacing, and it’s one that you might be surprised to see: fake ransomware threats.

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How Our Team Helps Protect Christmas from Krampus

How Our Team Helps Protect Christmas from Krampus

The holiday season has a variety of famous key players, including the likes of Santa, Rudolph, and the rest of the North Pole crew. Each year, they use their magic to help spread goodwill and joy to all the nice children of the world… but did you know that they are also responsible for protecting those who make the naughty list from Santa’s villainous counterpart, Krampus?

As the official managed service provider for Santa’s operation, we have been cleared to share the story about how we’ve helped defy Krampus to save Christmas.

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The Quality of Your Internet Connection Is an Important Metric to Track

The Quality of Your Internet Connection Is an Important Metric to Track

The Internet is a critical tool in your business’ toolbox, so it needs to be fast, reliable, and stable. What kinds of factors go into ensuring that you get the best, most reliable Internet connection? Find out in today’s blog.

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Here Are Some of the Best Ways to Limit Vulnerabilities

Here Are Some of the Best Ways to Limit Vulnerabilities

No matter how well you protect your network, chances are you’ll suffer from some vulnerability or another. That said, you can take considerable measures toward protecting your business so you don’t have to worry so much about them. Let’s discuss how your efforts today can protect your business now and in the future.

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Are You Sharing Your Employees with Another Employer?

Are You Sharing Your Employees with Another Employer?

How many of your employees do you think hold a second job? This isn’t a particularly outlandish concept, but one thing that has come about as a result of the COVID-19 pandemic and its surge of remote work is that some employees hold two jobs at the same time, and not in the way that you might expect.

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It’s Time to Stop Using Weak Passwords, Period

It’s Time to Stop Using Weak Passwords, Period

Simple passwords are often the bane of a business’ existence. If you routinely use strings like Password, 123456, Guest,  or Qwerty to secure an account, then you need to reexamine your password practices before they lead to a data breach. A good password can go a long way toward helping you in this effort.

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The Reality Is That You Could Know More About Cybersecurity, Part 2

The Reality Is That You Could Know More About Cybersecurity, Part 2

Last week, we went over why your business’ cybersecurity processes need to involve training. This time around, we wanted to focus on the other side of things, and delve into the essential network protections that no modern business should be operating without.

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How to Configure a Reliable Backup and Disaster Recovery Setup for Your Business

How to Configure a Reliable Backup and Disaster Recovery Setup for Your Business

Did you know that World Backup Day is in just a few short weeks? While it is an important occasion for businesses to recognize, data backup should really be something you think about all the time. This is because your backup is an integral part of the backup and disaster recovery portion of your overall business continuity.

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For Records and Information Management Month, Consider Your Own Data Practices

For Records and Information Management Month, Consider Your Own Data Practices

Back in 1995, the Association of Records Managers and Administrators were in the midst of campaigning for the renewal of the Paperwork Reduction Act. As a part of their efforts, they created National Records and Information Management Day. Over the years since, it has expanded into a week, and then into an entire month, for businesses around the world to consider their record-keeping practices.

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Perfecting Productivity, Part One: Prescribing Productivity

Perfecting Productivity, Part One: Prescribing Productivity

Productivity has been, is now, and likely will forever be heralded as one of the preeminent goals for any business. As such, it makes sense to understand as much as we can about it. To do so, we’ll be examining a different aspect of productivity for the next few weeks.

First up: what is productivity, in the first place?

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Perfecting Productivity, Part Two: How to Portion Out Productivity

Perfecting Productivity, Part Two: How to Portion Out Productivity

Recently, we talked about productivity, and how it can be defined. We wanted to continue our deep dive into the concept of productivity with an examination of the different ways that you can measure your own.

So, how can you keep track of your productivity?

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Perfecting Productivity, Part Three: Protecting Productivity

Perfecting Productivity, Part Three: Protecting Productivity

We’ve been spending the past few weeks examining productivity and how to optimize it, and today, we felt it was necessary to address the issues that could throw the proverbial wrench into the works. 

Don’t worry, though, we’re also going to touch on how you can avoid and/or mitigate the issues that might threaten your productivity.

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What Does Effective Security Training Involve Nowadays?

What Does Effective Security Training Involve Nowadays?

One major aspect of your business’ security is how well your team is trained to preserve it. Let’s go over some of the aspects that you need to be sure you address as you educate your team.

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Incorporating Insights From Enterprise Companies Can Benefit Your Business’ Security

Incorporating Insights From Enterprise Companies Can Benefit Your Business’ Security

Businesses cannot afford to grow complacent with their network security, as it could make a significant difference between falling prey to an attack and remaining secure. The process of securing a network must be looked at holistically, from top to bottom. This idea of enterprise security is not new, but even a small business needs to keep it in mind, and these solutions are more accessible than you might think.

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Perfecting Productivity, Part Four: Promoting Productivity in Your Business

Perfecting Productivity, Part Four: Promoting Productivity in Your Business

So, at this point, we’ve talked about what productivity is, how it can be measured, and how to protect it from what could potentially impact it negatively. To bring this brief series to a close, let’s talk about the things you can do to maximize it as much as possible for your business’ benefit.

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Which Security Issues Should You Watch Out for In Your Business?

Which Security Issues Should You Watch Out for In Your Business?

While it is important that your business implement comprehensive network protections, there are plenty of simple ways that your business’ cybersecurity could potentially fail. This could easily cost you heavily in your available capital, financial and social alike.

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Does Your IT Staff Have These Important Certifications?

Does Your IT Staff Have These Important Certifications?

Information technology is a constantly changing industry, with practices shifting all the time. As a result, anyone you have working on your company’s IT should be actively seeking out various certifications to confirm that they are keeping up on modern trends and standards. To help you accomplish this, we’ve put together a brief list of valuable IT certifications that your IT personnel—whether they’re in-house employees or outsourced professionals—should have.

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Blank Emails are a Sign of Dangerous Spam

Blank Emails are a Sign of Dangerous Spam

We talk a lot about phishing. What it is, what it does, and perhaps most critically, what it looks like. However, have you ever expected a phishing email to look like… nothing? As in, a completely blank message?

If you answered, “no,” that’s exactly what today’s cybercriminals are counting on.

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Improve Your Collaboration Through Technology Solutions

Improve Your Collaboration Through Technology Solutions

With collaboration remaining an important component of any successful business, it’s important to foster productivity and innovation through strategic implementation of technology solutions designed for this express purpose. Today, we want to discuss some of the aspects of collaboration you need to know to do it more effectively, as well as technology that facilitates this process.

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