SMART Blog

Smart Services has been providing independent agents with proactive, fast, and expert technology services since 1991.

A Social Media Strategy Helps Businesses Start the Conversation

A Social Media Strategy Helps Businesses Start the Conversation

Building a social media strategy can be somewhat troublesome for the modern business. Not only do you not know how it can affect your organization, you also know that your competitors are likely using it. To this end, we’ll go over how your organization’s social media practices can influence success.

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Tip of the Week: Annoyed By Fake Friend Requests on Facebook? Here’s an Easy Fix

Tip of the Week: Annoyed By Fake Friend Requests on Facebook? Here’s an Easy Fix

Have you ever received Facebook requests from people you don’t know? While it might be tempting to give them the benefit of the doubt -- after all, maybe they know a friend of yours -- it’s best to keep strangers off of your page when you can. In order to give your page the flexibility to accept friend requests from people you may know and protect it from strangers, you can implement a “follow” feature, and limit who can send you friend requests.

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Tip of the Week: 4 Ways to Get a Handle on Social Media in the Workplace

Tip of the Week: 4 Ways to Get a Handle on Social Media in the Workplace

Social media may be a great way to connect with other professionals and communicate with your friends, but it can be dangerous if you have poor posting habits. Before you share something, think twice about whether it contains any sensitive information that could be risky to yourself and your business.

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Twitter Can Be a Valuable Business Asset

b2ap3_thumbnail_twittastic_400.jpgDespite the fact that 255 million people use Twitter, some businesses want nothing to do with it. They see it as little more than a waste of time. However, these anti-Twitter activists fail to realize that the social media outlet has an unmistakably large influence in the marketing industry. Unlike Facebook, Twitter gives you the opportunity to customize your audience to suit the precise needs of your business, and the best part of this is that it’s completely free.

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Quit Avoiding Proven Technologies!

b2ap3_thumbnail_solutions_for_business_400.jpgIt's the nature of technology to take a while for the market to fully appreciate it. After it's released, there's an implementation phase where the benefits are weighed against the risks. This phase is usually a slow one, but if the technology is good, then its acceptance will be widespread and businesses will have to give excuses on why they're not using it.

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Spencer Barkly
Technology is need of our time and without them to work is impossible. We should use them for our benefit and should not negate th... Read More
Wednesday, 23 November 2016 18:44
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Are You or Your Team a Security Threat to Your Business?

b2ap3_thumbnail_manage_your_risk_400.jpgData security should be a top priority for every business. Having good security means identifying risks. Surprisingly, some of the biggest data risks come from within. If employees aren't following your organization's data management policies, then they're your biggest threats.

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4,238,983 Records Compromised So Far in 2014… and Counting

b2ap3_thumbnail_tally_it_400.jpg2014 has been a year of technological advancement, but with any kind of advances such as these, there will always be those who want to steal the work of others. According to the Identity Theft Resource Center and , as of March this year, there have been 204 instances of data breaches this year alone. These affected companies are perfect examples of why web protection is important. SMART Services can provide you with this protection and peace of mind. Here are a few of the more unbelievable breaches, most of which could have been easily avoided.

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Gearing Up for the MAIA's 19th Annual Convention


The Michigan Association of Insurance Agents' 19th Annual Convention is right around the corner and will take place February 23-25, 2010 at the Amway Grand Plaza in Grand Rapids. This conference is the largest annual gathering of insurance professionals in Michigan.Jerry Fetty (SMART I.T. Services) and Wayne Joubert (MAIA) will be presenting The Benefits and Pitfalls of Using Social Media at Your Agency on Tuesday, February 23rd at 1:30 pm. You will see examples of how some agencies are using social media to extend customer service and build relationships. The session will also explore some of the pitfalls and how to make sure social media tools are used appropriately.You can view all of the other great convention topics and get more information here.Be sure to drop by our booth #41 and find out about our technology services and solutions that can save your agency money, increase employee productivity, and reduce risk. 
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GLAD 2009 Recap


Great Lakes Automation Day (GLAD), presented by the Michigan Association of Insurance Agents, turned out to be another excellent event. Great presentations were given throughout the day by Steve Anderson, Angelyn Treutel, and SMART I.T. Services very own Bryant Caudill (pictured). Agents learned about leveraging social media and having an online presence in order to nurture relationships, build new ones, and stand out amongst the crowd.Steve Anderson kicked off the event by explaining why people and business professionals need to pay attention to social media. After Angelyn Treutel showed the audience how her agency is incorporating social media tools as part of its sales and customer service strategy, Bryant Caudill demonstrated how to set up a Google AdWords account and campaign to drive traffic to an agency’s web site.

 

Vendor booths, lunch, and a whole lot of networking rounded out the busy day. Thank you to everyone who stoppped by the SMART I.T. Services booth(s) at the show (we had two of them). It was great to see some familiar faces and some new ones as well! 
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Great Lakes Automation Day (GLAD) 2009


The Michigan Association of Insurance Agents will be holding its annual Great Lakes Automation Day (GLAD) event on November 6, 2009 at the Kellogg Center in East Lansing, Michigan. The theme for this year's event is "Agencies in the Age of Social Media."Do you think social media is just a fad? Come find out what the experts think about its potential benefits and the best practices to utilizing it at your insurance agency.Speakers for GLAD 2009 include Bryant Caudill of SMART I.T. Services, Steve Anderson, and Angelyn Treautel of the IIABA's Agents Council for Technology.Don't miss out on this great event! Visit http://www.michagent.org/more information and to register.

 
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