SMART Blog

Smart Services has been providing independent agents with proactive, fast, and expert technology services since 1991.

An Uninterruptible Power Supply Device May Be the Missing Piece to Your Network Puzzle

b2ap3_thumbnail_get_yourself_a_ups_400.jpgWith as many resources as you’ve invested in your company’s technology, you should do everything you can to protect it. An IT infrastructure that doesn’t have an Uninterruptible Power Supply (UPS) safeguarding its data, is putting the entire operation at risk. Here’s what you need to know about this important device.

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Tip of the Week: How to Spot a DDoS Attack

b2ap3_thumbnail_ddos_400.jpgIf you are a technician and a network you are responsible for begins to go down because of unusually high traffic, there is a good chance you are experiencing a distributed denial of service attack, or DDoS. These attacks, which are extraordinarily difficult to prevent altogether, can be costly for a business.

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Finally, Microsoft Cuts the Cord on Internet Explorer 8, 9, and 10

b2ap3_thumbnail_ie_end_of_support_400.jpgAs of two weeks ago, Internet Explorer 8, 9, and 10, are no longer supported by Microsoft. That’s right; no more patches or security updates for IE. This makes continuing to use older versions of Windows a cause for concern. Perhaps this is for the best, but in light of this news, users of IE will want to either update to IE 11 or switch to a new browser.

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Tip of the Week: On or Off, Which is Better For Your PC at the End of the Day?

b2ap3_thumbnail_on_or_off_400.jpgAfter a long, hard day at the office, you might be tempted to just log off of your workstation without also shutting down your PC to save time the next day. But should you power down your desktop, or simply log off? Both have their own pros and cons,

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Do You Know What’s Lurking In “the Shadows” of Your IT?

b2ap3_thumbnail_risks_of_shadow_it_400.jpgImplementing proper IT solutions is challenging for the average small business, and difficult without the aid of a proper IT department. Unfortunately, organizations that can’t afford a full-time in-house IT department sometimes resort to methods of managing their technology that can be dangerous for business continuity, data storage, compliance, and security.

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Your Company Shouldn’t Skip a Beat In the Face of a Disaster

b2ap3_thumbnail_continuity_planning_400.jpgThe continuity of your business should be a major priority, especially considering how you and your employees rely on your business for their livelihood. But believe it or not, there are many organizations that don’t give a second thought to the preservation of their data and critical assets. Nonetheless, you need to pay proper attention to how your organization handles problems like natural disasters, data loss, hacking attacks, and other hazardous incidents.

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Why Should You Upgrade Your Old PC When it’s Doing Everything You Need it To?

b2ap3_thumbnail_old_working_tech_400.jpgTechnology changes at an astounding rate. Because of constant technological improvements, some users feel the need to replace their devices the second a bigger and better technology is launched. On the other hand, the increase in reliability of computers in recent years has has hindered the sales of new PCs.

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77% of Businesses Virtualize Their IT In Some Capacity. What About You?

b2ap3_thumbnail_virtualization_400.jpgTechnology solutions for small and medium-sized businesses can be complex, which is why simplification is at the top of a lot of executives’ priorities. To that end, virtualization is a key component, helping organizations make their IT easier to manage. What effect does this have on data security?

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Tip of the Week: 7 Ways to Get the Most Out of Your Android Battery

b2ap3_thumbnail_smartphone_battery_400.jpgVirtually every tech user wishes their mobile device battery would last longer, yet not every user understands that they can achieve this simply by adjusting their device settings. Here are seven simple adjustments you can make to your Android device to make your battery power last longer.

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2 Ways to Optimize Your VoIP Connection

b2ap3_thumbnail_voip_solution_400.jpgVoice over Internet Protocol, or VoIP for short, is an increasingly-common communications protocol in businesses. It aids with providing reliable communication solutions to all users within an organization, without the need for extensive telephone cabling. However, if your VoIP experiences hiccups from time to time, here are a few troubleshooting tips.

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3 New Gadgets For 2016 That You’re Gonna Want [VIDEO]

b2ap3_thumbnail_2016_gadgets_400.jpgThousands of gadgets are produced each year designed to work with existing technology and to deliver marginal-to-significant increases in an individual’s productivity. Each year, many of these gadgets fail in some way or fall out of public consciousness, becoming nothing but an answer to a trivia question a decade down the road.

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Hackers Are Harming Hospital Equipment, Still Think Your Business is Not a Target?

b2ap3_thumbnail_hack_threats_400.jpgWhether it’s stealing credentials or completely taking over someone’s computer, a hacker has a plethora of targets and methods that can anger the average PC user or business executive. In fact, hackers are so crafty that they can even hack into hospital equipment.

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Gmail Now Notifies Users if an Email Comes From a Shady Source

b2ap3_thumbnail_gmail_security_400.jpgWhenever you receive an email, there’s the possibility that it’s a spam message sent to infect you with viruses or malware, or to just waste your time. This chance isn’t just negligible; in fact, it’s enough to warrant concern for anyone utilizing email as a communication medium, including business owners. Thankfully, users of Gmail will soon be having a much easier time knowing the origin of their messages, and whether or not they were sent over a secure connection.

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Tip of the Week: 4 Ways to Not Annoy Everyone With Your Smartphone

b2ap3_thumbnail_smartphone_jerk_400.jpgSmartphones have been great for enhanced productivity and accessibility, but they can also result in some rather rude social behavior. While productivity might be on the rise, manners seem to be in decline, thanks to people not knowing how to properly use their smartphones in public. Here are four smartphone etiquette tips that every device owner should abide by.

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Windows 10 On Pace to Surpass Windows 7 By 2017

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SMART Services is Ready to Help Your Business Make the Transition

Windows 10 is making its rounds in the business environment, which is hardly surprising. Microsoft is known for making great operating systems that are ideal for both consumer use and workplace productivity. Though Windows 10’s adoption rate has been somewhat slow, it’s expected to be on par, or even surpass, other Windows OSs in terms of sheer usability over the next few years.

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Tip of the Week: Don’t Underestimate How These 3 Mistakes Can Ruin Your Computer

b2ap3_thumbnail_pc_mistakes_400.jpgNothing can damage a computer quite like user error. It’s sad when this happens because it’s often the case that the resulting issues could’ve easily been prevented if the user simply knew of PC best practices. Take for example these three easily-preventable PC mistakes that will do your computer harm.

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Alert: Hackers Posing as IT Support and Hijacking Computers

b2ap3_thumbnail_technology_take_400.jpgOne minute you’re browsing trusted sites on the Internet, the next, your PC freezes up and displays the dreaded blue screen of death, along with a fake tech support message. The unsuspecting computer user calls the provided phone number, not realizing he or she has just fallen for a very expensive scam. So what are you to do if faced with this situation?

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Mobile Devices: A Love/Hate Relationship For Businesses

b2ap3_thumbnail_mdm_for_secure_network_400.jpgMobile devices in the workplace are a complex conundrum that many organizations don’t know how to face properly. On one hand, they allow workers to stay ahead of their schedules, and let them stay productive even when they’re not in the office. On the other hand, they present a serious security risk that needs to be addressed. How does your business handle mobile devices in the workplace?

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How SMART Businesses Keep Their Cloud Data From Falling Into the Wrong Hands

b2ap3_thumbnail_network_access_400.jpgCloud computing is a normal part of today’s business landscape. In fact, in a recent poll of IT and business executives by Harvard Business Review and Verizon, 84 percent of respondents said they increased their use of cloud services in the past year-- 39 percent said they had “increased significantly.” However, with more users accessing cloud data, business owners must be mindful of employee permissions.

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4 Benefits to Cloud Computing You Should Consider

b2ap3_thumbnail_cloud_for_your_business_400.jpgCloud computing is an important game changer for businesses, but some are dragging their heels when it comes to implementing this new concept into their strategy. One of the biggest reasons why businesses hold off moving to the cloud is because they are not  certain of what the cloud does.

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