SMART Blog

Smart Services has been providing independent agents with proactive, fast, and expert technology services since 1991.

Tip of the Week: How to Set Your Windows Apps to Automatically Open in Full Screen

Tip of the Week: How to Set Your Windows Apps to Automatically Open in Full Screen

Here’s something that you might not have noticed about opening Windows applications on your desktop; by default, they will generally open in a smaller window, giving you the ability to customize their size as you see fit. If you want a full size Window, it’s as easy as clicking on the maximize button in the top-right corner, but what if you didn’t want to go through this every time you open the app? There’s a solution for this, and we’ll help you find it.

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Tip of the Week: 3 Ways for Your Business to Take Full Advantage of the Cloud

Tip of the Week: 3 Ways for Your Business to Take Full Advantage of the Cloud

Connectivity to the cloud is a great opportunity your organization can leverage to its advantage, but only if it’s done well. No two businesses will have the same exact configuration when it comes to cloud, as the needs and responsibilities that are accomplished through that cloud solution will change. This week’s tip is dedicated to helping you discover which cloud solution is right for you.

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10 Types of Hackers You Need to Know About

10 Types of Hackers You Need to Know About

When you hear the term “hacker,” what do you imagine? Based on the popular images out there, you might imagine a lone user (in a hoodie or ski mask?) hunched over a computer, creating chaos for chaos’ sake. However, this is a dangerously narrow view of “hackers.”

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Tip of the Week: Find Your Lost Smartphone With Ease

Tip of the Week: Find Your Lost Smartphone With Ease

Oh no! You start slapping your pockets, already knowing what you’re about to confirm--your mobile device is missing. With the reliance we have on these devices, losing yours is enough to send you into a relative panic. However, this panic may be avoided by implementing a reliable solution specifically for locating a lost device.

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Two Issues to Be Mindful of Before Hosting Your Software in the Cloud

Two Issues to Be Mindful of Before Hosting Your Software in the Cloud

Businesses have focused on efficient utility software deployment for the better part of 30 years. Today, developers are increasingly offering software titles “as-a-service”, which gives users access to these powerful tools, via the cloud, for a consistent monthly payment. Distributing solutions through cloud technologies, be they a private cloud server or a reputable public cloud provider’s platform, can give your business considerable benefits.

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Tip of the Week: 5 PC Maintenance Tips in Honor of National Clean Out Your Computer Day

Tip of the Week: 5 PC Maintenance Tips in Honor of National Clean Out Your Computer Day

DId you know that February 13 was National Clean Out Your Computer Day? Even if you missed it, go grab yourself a can of compressed air and your trusted IT technician, and don't miss out on this annual opportunity to improve your computer’s performance.

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These 2 Keystrokes are All that’s Needed to Access Windows 10

These 2 Keystrokes are All that’s Needed to Access Windows 10

When someone asks you to troubleshoot a problem, it’s because there is something that is preventing their solutions from working properly, which they need them to do. In business, this happens all the time. This is why every business provides some semblance of support with their product or service. What happens, however, when the act of troubleshooting makes something worse. One security analyst came across this problem in an unlikely place: Microsoft’s newest desktop operating systems, Windows 10.

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SMART Services Opens Mackinaw City Office

DETROIT, September 2, 2016 – Smart IT Services, a leading independent agency technology provider, today announced the opening of its Mackinaw City office to serve its clients in Northern Michigan, Mackinac Island, and the Upper Peninsula. The branch office is located less than a half mile from the Mackinaw Bridge at 711 S. Huron Ave.

According to Jerry Fetty, CEO of Smart IT Services, the creation of a second office in Northern Michigan came about as a result of growth of Smart Services’ footprint in Northern Michigan.

“For 25 years, Smart Services has provided businesses and independent insurance agents across the country with proactive, fast, and expert technology services,” Fetty said. “Our Northern Michigan office is an expression of that ongoing commitment to provide the best strategic IT services to our many clients in this region.”

The new office will provide existing and new clients with:

• Local presence in the area with skilled technicians on site and nearby.
• Faster response time for on-site needs.
• myAgency Cloud, the most complete cloud solution available in the industry
• Network monitoring and management
• Backup and disaster recovery
• Email and spam protection
• VoIP phone systems
• Mobile device security
• Strategic IT assessments,
• Plus much more

“We’re excited about our new office and the potential for growth in this area,” Fetty said. “We look forward to helping our current and future clients to maximize their IT investment so they are more competitive and successful.”
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About SMART Services: SMART I.T. Services, Inc. is an information technology services provider founded in 1991 and focused on serving independent insurance agencies throughout the nation. The company recently was recognized as one of the Top 20 Most Promising Insurance Technology Vendors of 2016 by CIO Review magazine.

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Tip of the Week: Why Routinely Changing Your Password Isn't Always a Good Idea

Tip of the Week: Why Routinely Changing Your Password Isn't Always a Good Idea

We've been told for years it’s best to routinely change your passwords. That way, if a password were stolen, it would lose its value when the user goes to change it. While this sounds logical, new research shows that sometimes it may actually be better NOT to change your passwords.

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NATO Officially Declares Cyberspace a Battlefield

NATO Officially Declares Cyberspace a Battlefield

Security professionals have been at war with hackers ever since the Internet was created, but a recent NATO decision has affirmed the fact that cybersecurity is a real-world problem, and one that needs to be fixed. Just like land, air, and sea, cyberspace has become a battlefield, albeit a very different kind.

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Alert: 27 Vulnerabilities Patched in Latest Round of Windows Updates

Alert: 27 Vulnerabilities Patched in Latest Round of Windows Updates

Microsoft's latest round of security patches resolved 27 vulnerabilities affecting Windows, Microsoft Office, Internet Explorer, the Edge browser, and other software. It’s important to patch these vulnerabilities as soon as possible. If, on the other hand, you’ve already applied the latest security patches, you have little to fear.

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Should Your Agency Create a Meme?

Should Your Agency Create a Meme?

Memes are deeply rooted into today’s online culture. Thanks to the Internet, even the most absurd things can quickly gain popularity through social media and online forums. While they might seem silly and pointless, it would be foolish to dismiss them as wastes of time; especially considering how popular they are. If you are looking for a creative way to get your name and brand out there, why not try using memes?

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Tip of the Week: 5 Easy Ways to Move Multiple Files

Tip of the Week: 5 Easy Ways to Move Multiple Files

Storing critical physical files has been an important part of the office infrastructure for a long time. In the past, files were stuffed into folders and catalogued in a file cabinet for access; but when it came time to move files, it took a lot of work. Now, since many files are stored electronically, several shortcuts allow you to easily move your files.

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Is Autoscaling a Myth?

Is Autoscaling a Myth?

When shopping for a cloud solution, agents are routinely bombarded with a ton of impressive-sounding features promoted as selling points. One feature that you’ve probably come across, autoscaling, may not be able to fully deliver on its perceived promises.

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The Average Cost Per Data Breach Hits $4 Million

The Average Cost Per Data Breach Hits $4 Million

If you've ever questioned why your business needs to take advantage of network security, consider this: the average cost of data breaches, worldwide, has increased by 29 percent since 2013. The average cost per data breach is now an astounding $4 million! Can your business afford to deal with a data breach or data loss disaster?

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New Ransomware Presents Users With a Dilemma

New Ransomware Presents Users With a Dilemma

The Petya ransomware, a particularly vicious threat, has reared its ugly head once again; only this time, it’s not alone. Petya now comes bundled together with Mischa, another ransomware that works well alongside Petya. The ransomware is delivered via an inconspicuous email disguised as a job application, with a resume attached. Once the user downloads the file, Petya encrypts the files on the device.

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Sharing Your Netflix Password Makes You a Federal Criminal

Sharing Your Netflix Password Makes You a Federal Criminal

Sharing your Netflix password with a friend so they too can enjoy a vast catalogue of movies seems harmless enough. However, due to a recent ruling by judges of the Ninth Circuit of the United States Court of Appeals, this common action is now a federal crime.

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Impatient Pokémon Go Users Take Malware Risk

Impatient Pokémon Go Users Take Malware Risk

Augmented reality is a growing trend in the technology industry. Perhaps one of the best known today can be found in the extremely popular mobile device app, Pokemon Go. However, hackers have seized the opportunity to infect players who want to “catch ‘em all” with a backdoor called DroidJack - something that certainly won’t help gamers “be the very best.”

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Alert: New Malware Infects Over One Million Mobile Devices

Alert: New Malware Infects Over One Million Mobile Devices

While security experts tend to focus on desktop OS vulnerabilities, plenty of mobile malware threats fly under the radar. One such malware is Hummer, a trojan that installs unwanted apps and malware on a device and has been found on over a million phones worldwide.

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Tip of the Week: 6 PC Troubleshooting Guidelines that Every User Should Know

Tip of the Week: 6 PC Troubleshooting Guidelines that Every User Should Know

When was the last time that you ran into a computer problem that was easily solved just by simply restarting your computer or unplugging a device from the wall, then plugging it back in? Oftentimes, simple troubleshooting tactics are enough to resolve a problem. But more often than not, there are issues that can’t be easily resolved.

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