For many businesses, the struggle of how they keep in contact both internally and externally is very real. Some companies are still at the mercy of their telephone providers, which is far from the ideal approach to communications. Indeed, there is a better option for companies in need of a comprehensive telephony platform, and it’s Voice over Internet Protocol, or VoIP for short.
The traditional way a business utilizes telephone communications is through a local telephone provider. This is the way that many organizations have operated for years, relying on the services provided by their telephone company to stay in touch with clients and contacts alike. While this may have worked fine in the past, VoIP provides far too many benefits to pass up.
Ease of Additions
One of the main issues that stems from relying on telephone companies for communication is that every time you have to add a new user to your network, you have to run new lines for new extensions and handsets in your office. This can be both time-consuming and expensive, as it might entail remodeling the office, knocking down walls, or moving things around to suit your needs. VoIP makes it easier to add new users and phone lines since it runs on a pre-existing infrastructure--the Internet. As long as you have enough bandwidth to support the devices on your network, then you’re golden.
You Pay What You Want for What You Get
How many times do you find yourself paying for services that are either underutilized or unused at all? This happens more often than you think, as telephone providers often bundle together services that the average business doesn’t need, like cable television or satellite Internet. Instead of these businesses paying for services that aren’t needed, VoIP providers give you the option to pay for specific features that you know your organization needs, not ones that a telephone company thinks you need.
Generally speaking, telephone communications are limited to the standard features that your telephone provider offers. This might include features like call forwarding, conference calling, and others that you might have taken for granted over the years, but they aren’t as dynamic as you might come to expect from modern communications solutions. VoIP can provide your organization with tools like video chat, instant messaging, and other tools to take full advantage of the telephone system.
VoIP can help your business push beyond its boundaries and improve the way it approaches communication. To learn more about what we can do for you, reach out to us at 586 258-0650 .