When your organization is suffering with failing computer hardware, you will almost certainly experience increased downtime that will result in operational inefficiency and an overall lack of productivity. In order to keep your business technology properly working for you, you will need access to knowledgeable technicians and their years of IT expertise.
Two problems that most organizations have with this is that either their IT department has completely maxed out its resources, or your organization doesn't have an IT department. Since easy access to an IT helpdesk may not seem like a necessary expense for the modern office, it is often overlooked; usually, at a detriment to the organization. As more technology gets introduced, IT problems are inevitable and SMART Services’s IT services can present real value to any small and mid-sized business struggling with downtime as a result of ineffective IT.
It’s a safe bet that you don’t think about most of the technology that your organization uses. Of course you have your computers (servers and workstations), and people are always on their phones, which if they are using the network, require Wi-Fi (routers). Your average employee doesn’t pay any mind to the other parts of your network infrastructure that all come at a substantial cost and will fail at some juncture. We understand the balancing act.
At SMART Services, we offer several IT-related services that hold value for any organization having problems with their IT. Our first consultation will be a complete assessment of your computing infrastructure. We comb over your technology to see that every essential component of your company’s IT is working as intended. Using the information that we gather from this assessment, we will then build a roadmap to provide you the support and innovation you need to get to where you are going.
Our managed IT services package includes complete remote support of your network and computing infrastructure (servers and workstations), IT consulting, hardware and software support, vendor support, comprehensive network security, and a potentially business-saving backup and disaster recovery solution.
If, after the consultation, you believe, as we do, that managed IT services can help your business see more uptime, higher degrees of productivity, and access to some of today’s most innovative technology, give us a call at 586 258-0650 . We can provide you with the peace of mind that with your network and infrastructure are properly managed so you can again focus on what’s important to you: your business.