There was once a time when businesses would only seek out technological expertise when it was necessary. This would be when a major component was on its last leg, or if they required new technology following a major hardware failure. Today, a better type of IT service model allows businesses to avoid the downtime and unexpected support costs associated with broken technology, by practicing proactive maintenance.
The break-fix IT model is one that has simply lost its flavor in the business environment. Organizations are leveraging technology in previously unprecedented bulk, and are now more reliant on technology than they ever were before. They want a more dynamic solution that doesn’t rely on them investing heavily in new technology whenever something breaks down. That, and the increasing amount of efficiency and productivity that organizations demand, requires a more conscientious approach to managing their technology solutions.
Thus, managed IT services were born. Designed to proactively manage and maintain technology, the managed IT service model seeks to take a more active role in the upkeep of your business’s technology. In comparison, the break-fix IT model takes a reactive approach, only stepping in when major problems surface. Managed IT prevents the problems altogether by handling minor issues at their roots, preventing expensive downtime.
Here are some of the top reasons that small businesses are choosing managed services as a quality alternative to traditional break-fix IT solutions:
If your business is ready to start handling your technology the smart way, give SMART Services a call at 586 258-0650 .