myAGENCYcloud

Our industry-leading, complete cloud solution sets the standard for independent agency cloud solutions.

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 myAGENCYcare

Strategically optimize and protect your infrastructure with 24/7 proactive monitoring, plus much, much more!

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Security & Backup Solutions

myAGENCYmaildefense and myAGENCYbackup help protect your data and keep your business running.

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Welcome to SMART Services - The IT Experts

for Independent Insurance Agents

SMART Services has been providing strategic IT services to hundreds of independent insurance agencies since 1991. 25 plus years emblem MASTER business small25whiteWe strive to give agents enterprise-level services and solutions at prices that work for agencies. Time and experience have helped us develop best practices and workflow procedures around a proactive philosophy designed to keep your focus on your agency, not your technology.

Our team of experts can become your outsourced IT department; responding to issues quickly, often before you even know about them. Covering everything from your servers and network infrastructure, to your computers, workstations and mobile devices, we provide end-to-end solutions for all of your technology needs, both on the ground and in the cloud.

With SMART Services as your outsourced IT partner, you will experience:

  • Less Downtime - Faster resolution leads to more productivity
  • Fewer Day-to-Day Issues - Proactive maintenance prevents issues in general
  • More Opportunities - And more time in the day to take advantage of them
  • Flat-Rate IT Budget - Know your IT expenses ahead of time, your accounting department will thank you!
  • Infrastructure Protection - Keep your network and devices safe and secure
  • Business Continuity - Through backup and disaster recovery methods and best practices
  • A Good Night's Sleep - Knowing your business is in good hands 24x7.


Not sure where to begin, or even if SMART Services is a good fit for your agency? Contact us to learn more about how we can help move your business forward.

Since 1991, we have provided independent insurance agents with proactive, fast, and expert technology services.

Join our Growing Team!

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myAgency Team (powered by Everything DiSC®)

  

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Introducing MyAgency Team™, Smart Services' latest addition to its myAgency suite of products. MyAgency Team combines Smart Services' 25 years of insurance agency knowledge with the Everything DiSC® and The Five Behaviors of a Cohesive Team™, an assessment-based facilitation tool and program created by Wiley and best-selling author Patrick Lencioni, to help businesses build cohesive, effective teams.

1. Everything DiSC 

Everything DiSC is a family of distinctive research-validated assessment tools that provide rich personal insight for individuals at any level in organizations around the world.

Each year, more than one million people worldwide use these research-validated tools to inspire, energize, empower, and transform.

Everything DiSC can help anyone in an agency communicate and interact more effectively with others. Insightful Profile reports— from Everything DiSC Work of Leaders® to Everything DiSC® Sales—put assessment insights into action with specific, personalized solutions and strategies while creating a common language that people can use across organizational hierarchy and industry.

Everything DiSC is the original, most researched, and most transformational DISC product on the market.

As a valued Authorized Partner, SMART Services can offer a customized solution for your agency to build more effective working relationships based on an understanding of different personality and behavioral styles and, ultimately, improve the quality of your workplace. (Additional information about Everything DiSC can be found at the bottom of this page.)

2. The Five Behaviors of a Cohesive Team™ 

Healthy agency teams:

  • Trust one another
  • Engage in conflict around ideas
  • Commit to decisions
  • Hold one another accountable
  • Focus on results
The goal of myAgency Team is to utliize the The Five Behaviors of a Cohesive Team™model to help agencies improve effectiveness by becoming a high-functioning team that:
  • Makes better, faster decisions
  • Taps into the skills and opinions of all members
  • Avoids wasting time and energy on politics, confusion, and destructive conflict
  • Avoids wasting time talking about the wrong issues and revisiting the same topics over and over again because of a lack of buy-in
  • Is more fun to be on!

 

Patrick Lencioni on Teamwork

Listen to Patrick Lencioni on the power of teamwork. Using The Five Behaviors of a Cohesive Team™model Smart Services can help professionals in your agency to discover what it takes to build a truly cohesive and effective team. The Five Behaviors is grounded in the model described in The Five Dysfunctions of a Team, the internationally best-selling leadership fable by Patrick Lencioni.

 
 

“We’re honored to be able to bring Everything DiSC and The Five Behaviors of a Cohesive Team™ to our customers,” Fetty said. “We look forward to helping agencies use this tool to create a team environment that helps them be more competitive and successful.”

 

Network Audit

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Tired of Annoying Computer Problems that Keep Coming Back?

If you are spending time dealing with slow, unresponsive technology, unempathetic tech support, and repeat issues, it’s cutting into your productivity and profitability. Whether you have an immediate need or just want a second option, our deep-dive network audit will reveal hidden problems, security vulnerabilities, and other issues lurking on your network.

Is It Really Free?

In the past, we’ve reserved our network audit process for clients on our managed IT platform, allowing us to find, diagnose, and resolve issues before they turn into disasters. For everyone else, we used to charge for the audit. However, due to the increasing number of threats that Detroit small businesses face, we’ve decided to make this valuable service available to any business absolutely free.

While there’s no obligation, we do hope that this will give us a chance to show your business how working with SMART Services is different than any other tech support company. You’ll get to experience the level of detail and professionalism that your organization deserves.

Here are a few items we evaluate during the audit:

  • Diagnose slow, unstable PCs
  • Look for hidden conflicts and problems on the network that could turn into bigger issues
  • Failing hardware
  • Viruses, spyware, and other security risks that may allow hackers and other threats into your network
  • Updates to software and security patches
  • The integrity of your data backup solution
  • And much more!

This is a no obligation, risk-free assessment. We don’t believe in pushy sales people. We just feel that Detroit small businesses should experience enterprise-level IT support.

Start doing IT the proactive way with SMART Services. To get started, fill out the form or, for a more personal touch, reach out to us at 586 258-0650 .

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          Free IT Whitepaper

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          This whitepaper evaluates the differences between traditional technical support practices and modern managed IT practices and the pros and cons of both.

           

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