Our industry-leading, complete cloud solution sets the standard for independent agency cloud solutions.

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Strategically optimize and protect your infrastructure with 24/7 proactive monitoring, plus much, much more!

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Security & Backup Solutions

myAGENCYmaildefense and myAGENCYbackup help protect your data and keep your business running.

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Welcome to SMART Services - The IT Experts

for Independent Insurance Agents

SMART Services has been providing strategic IT services to hundreds of independent insurance agencies since 1991. 25 plus years emblem MASTER business small25whiteWe strive to give agents enterprise-level services and solutions at prices that work for agencies. Time and experience have helped us develop best practices and workflow procedures around a proactive philosophy designed to keep your focus on your agency, not your technology.

Our team of experts can become your outsourced IT department; responding to issues quickly, often before you even know about them. Covering everything from your servers and network infrastructure, to your computers, workstations and mobile devices, we provide end-to-end solutions for all of your technology needs, both on the ground and in the cloud.

With SMART Services as your outsourced IT partner, you will experience:

  • Less Downtime - Faster resolution leads to more productivity
  • Fewer Day-to-Day Issues - Proactive maintenance prevents issues in general
  • More Opportunities - And more time in the day to take advantage of them
  • Flat-Rate IT Budget - Know your IT expenses ahead of time, your accounting department will thank you!
  • Infrastructure Protection - Keep your network and devices safe and secure
  • Business Continuity - Through backup and disaster recovery methods and best practices
  • A Good Night's Sleep - Knowing your business is in good hands 24x7.

Not sure where to begin, or even if SMART Services is a good fit for your agency? Contact us to learn more about how we can help move your business forward.

Since 1991, we have provided independent insurance agents with proactive, fast, and expert technology services.

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SMART I.T. Services, Inc. (SMART Services) (formerly Computer Networking Services, Inc.) was founded in 1991 by Jerry Fetty with the goal of providing the best service possible to its customers.  Through this vision, SMART Services has become a top network service provider for small to medium size businesses throughout Michigan, Ohio, and Indiana.

Our principals have more than 60 years of experience working closely with industry-leading technology providers in developing business solutions for the corporate marketplace.  Our mission is focused on meeting the individual needs of our clients and our number one priority is to act in our customer's best interest.


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Our greatest accomplishment is the development of our pioneering service, S.M.A.R.T. Services (Service, Monitor, Administer and Remote Technical Services).  S.M.A.R.T. Services is our proactive network monitoring and management service that helps clients reduce IT costs and maximize network uptime.

In addition, we provide our clients with a variety of solutions including network consulting services, systems integration, hardware configuration and support, electronic document management, data backup and disaster recovery, communication solutions, hosting services, and more.

Our reputation is built on providing excellent service and dedication to our clients.  We are proud to say that our business has grown thanks to the kind referrals of our satisfied clients.


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