The cloud continues to increase in popularity, in part due to the overwhelming convenience that it provides for small businesses. When your workforce needs to be agile, they need access to data and applications on the move. This means that they can be productive anytime, anywhere. However, managing a cloud server can be a daunting task for a business that doesn’t have a full-time internal IT department. Outsourcing this responsibility to a managed service provider lets your business focus on productivity, rather than managing your technology.
Network security requires significant knowledge of the latest threats and vulnerabilities, and as such, you don’t want just anyone handling the security of your systems. You need a professional who has a thorough understanding of your business’s endpoints, network connections, and vulnerabilities. This type of work is best handled by a third party that can guarantee your business stays secure, while you focus on keeping your organization running smoothly.
Remote Management and Maintenance
Management and maintenance of technology is a critical pain point for many small businesses, as they often don’t have the internal IT department to handle it. The unfortunate truth of technology is that unless it gets the attention it needs, expensive downtime can result. For example, your servers need to stay up, but they require periodic maintenance to stay functional. Remote monitoring and maintenance solutions allow a managed service provider to administer this type of assistance without costly on-site visits, making it both convenient and affordable.
Help Desk Support
One of the most valuable services provided by any IT company is a help desk, which can offer assistance with technology solutions as per the agreed-upon service level. This helps to ensure that your employees get the help they need when they need it. Plus, if you have an internal IT department, outsourced help desk support can keep the pressure of providing support off of your internal team, so they can focus on more important tasks.
If you haven’t yet chosen to implement managed IT services for your business, why not start with one of the above services? As time goes on, and your investment is rewarded with decreased downtime and improved efficiency, you might see an opportunity for even greater savings down the road. To learn more about our managed IT solutions, reach out to SMART Services at 586 258-0650 .