SMART Blog

Smart Services has been providing independent agents with proactive, fast, and expert technology services since 1991.

Your Technology Will Inevitably Need to Be Replaced. What’s Your Plan?

Your Technology Will Inevitably Need to Be Replaced. What’s Your Plan?

Replacing your aging or broken-down hardware is a part of doing business, and one that few business owners want to think about before it must be done. Hardware is expensive and tricky to replace without experiencing at least some downtime. That’s not to mention arguably one of the most important questions you have to ask yourself: What do you do with your old technology that’s filled with sensitive data?

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Going Mobile is Easier Than You Think, Here’s How to Get Started

Going Mobile is Easier Than You Think, Here’s How to Get Started

Computers used to be great hulking pieces of machinery that were difficult to move. These days, however, mobility is a major contributing factor when buying a new device. Today’s smartphones are more powerful than computers built a decade ago, so it’s no surprise that organizations are prioritizing in mobility.

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How Outsourced IT Frees Up Time and Gives You Peace of Mind

How Outsourced IT Frees Up Time and Gives You Peace of Mind

Running a business is hard. As a business owner, you know this better than anyone else. You have to juggle your assets, manage your workforce, and schedule out tasks to those who are most qualified. Yet, there will likely come a time when a task comes along that nobody within your business is qualified to perform. For many organizations, this task is IT management.

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How Agencies Stay Connected When a Local ISP Goes Down

How Agencies Stay Connected When a Local ISP Goes Down

Virtualization is changing the way agencies access information, to the point where many organizations simply choose to store their data infrastructure in the cloud and access it as needed. While this is extremely convenient and helps to keep your in-house wiring to a minimum, it also puts you at the mercy of your business’s Internet connection, which means the slightest Internet hiccup could spell trouble.

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4 Common Threats that Can Be Alleviated By Backing Up Your Data

4 Common Threats that Can Be Alleviated By Backing Up Your Data

It doesn’t take much to derail a business. Even the slightest disruption in power can lead to an unexpected power-down, and something as simple as a severe rainstorm could lead to floods that wash away your data. The point stands that you have everything to lose, and without data backup and disaster recovery, your business practices could be in danger.

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Most Organizations Support BYOD

Most Organizations Support BYOD

While most organizations allow the use of employee-owned mobile devices in the workplace, many don’t put proper security measures in place to prevent a hacking attack or data leak.

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Threat Spotlight: Brute-Force Attacks and How to Defend Against Them

Threat Spotlight: Brute-Force Attacks and How to Defend Against Them

One of the most popular methods of online hacking attacks involves what’s called a brute force attack. This is when a hacker overwhelms a login system with multiple attempts until the hacker is able to log in and access the system. They are dangerous attacks that could expose not just sensitive information, but also leave you vulnerable to ongoing hacks.

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Here Are 3 Reasons VoIP Makes Perfect Sense

Here Are 3 Reasons VoIP Makes Perfect Sense

Businesses have always relied on telephone communication systems to stay in touch with external and internal contacts. However, the traditional method of telecommunication has fallen behind the times, giving way to more flexible solutions that are designed to save businesses money and improve efficiency. In particular, Voice over Internet Protocol can be a valuable asset for small businesses that are experiencing growth.

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How an Expired Software License Can Spell Trouble for Your Business

How an Expired Software License Can Spell Trouble for Your Business

Your business relies on several software solutions that are designed to help your team be as productive as possible throughout the workday. In order to use these pieces of software, users often need to have a software license or an agreement with the developers. Without these software licenses, the legitimacy of the software is questioned and your team loses valuable time to be productive.

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Managed IT Services Provide a Unique Return on Investment for SMBs

Managed IT Services Provide a Unique Return on Investment for SMBs

There was once a time when businesses would only seek out technological expertise when it was necessary. This would be when a major component was on its last leg, or if they required new technology following a major hardware failure. Today, a better type of IT service model allows businesses to avoid the downtime and unexpected support costs associated with broken technology, by practicing proactive maintenance.

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HDD vs. SSD: Which Hard Drive is Best Suited for Your Business?

HDD vs. SSD: Which Hard Drive is Best Suited for Your Business?

Any business venture nowadays is apt to utilize a lot of data, and therefore will require plenty of digital storage space to accommodate its needs. As a result, selecting a storage device is an important decision to make - especially when one is trying to decide between a Solid State Drive (or SSD) or a Hard Disk Drive (HDD) storage solution. A quick comparison between the two will help you choose one over the other.

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Does Your Data Backup Solution Include These 4 Essential Features?

b2ap3_thumbnail_backup_and_recovery_400.jpgA business’s data is one of its most valuable assets. Without it, your organization would fail to function and, more likely than not, crash and burn. This is the reason why hackers try so hard to steal or corrupt data from businesses just like yours; they understand its value, and it’s about time that you do the same. Therefore, protecting your business’s continuity by backing up your data is of critical importance.

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Mobile Botnets Make the Internet Even Less Secure

b2ap3_thumbnail_hackers_are_using_botnets_400.jpgTechnology is often exploited by hackers for their benefit, but one avenue of attack that’s consistently neglected is the mobile device. Smartphones and tablets are arguably at greater risk than desktops and workstations due to them being exposed to more wireless networks. One of the greatest threats to these devices is the botnet, a threat that usually targets desktop computers, enslaving them and turning the machine against its owner (and the rest of the Internet).

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3 Ways to Know if Your Company’s Better Off With a Private Cloud

b2ap3_thumbnail_your_private_cloud_solution_400.jpgMore businesses today are taking advantage of cloud computing than ever before, but one thing isn’t certain; what type of cloud solution a business needs to be using. While there are public, private, and even hybrid cloud solutions, the private cloud stands out as an ideal solution for organizations that want optimal control over their data. How can your business benefit from leveraging a private cloud solution?

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How a Firewall Protects Your Data From the Worst of the Web

b2ap3_thumbnail_firewall_security_400.jpgSince you run a business, you know that your business’s network requires a secure firewall to keep threats out. In fact, the firewall is the most basic of security protocol that you should be taking advantage of. Knowing what a firewall protects you from, and what it doesn’t protect you from, is an important first step toward improving your data infrastructure’s security and improving your business’s continuity.

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3 Ways You Can Save Money By Turning IT into a Service

b2ap3_thumbnail_optimization_it_400.jpgYour business thrives when your technology is running smoothly, but when it fails to function as intended, it can have unforeseen consequences that reach deep into your IT budget. One of the best ways that your organization can optimize your IT is by taking advantage of outsourced services, but you don’t want to approach these “as a service” offerings uninformed.

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Complacent IT Technicians Can Be a Company’s Worst Nightmare

b2ap3_thumbnail_be_safe_on_network_400.jpgThe modern business is inundated with all types of threats, from people outside the organization phishing around for information, to employees that are aloof to their role in your network’s security. If your network’s security is like a levee, it is indisputably an IT department’s job to fill in the gaps to ensure a deluge of misfortune doesn’t swamp your company’s IT. So what happens when your company’s IT department is the biggest offender of perilous activity?

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When Disaster Strikes, You’ll Be Happy Your IT is Redundant

b2ap3_thumbnail_data_backup_continuity_400.jpgWhen it comes to your business’s technology infrastructure, the more basic it is, the better. Granted, a simple IT infrastructure isn’t always easy to install, especially when there are so many great solutions on the market that can be implemented to achieve optimal efficiency. Sometimes the best IT solutions are those that make your technology simpler to manage, and your network less complicated. That said, you’d think redundancy would complicate this formula, but it’s actually a necessity for your business continuity plan.

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Have You Considered Virtual Private Networks for Your Business?

b2ap3_thumbnail_virtual_private_network_400.jpgOne of the most controversial parts of having remote workers is how they access your organization’s network while out of the office. You don’t want them to risk compromising your business’s data, but you also need them to have access to mission-critical applications and information while on the go. Therefore, you need a solution that helps your employees access this information securely without incident, like a virtual private network (VPN).

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The Average Large Business Spends Nearly $15 Million on Cybersecurity

b2ap3_thumbnail_how_much_is_your_security_worth_400.jpgHow much does your organization spend on cybersecurity every year? It’s a well-known fact that the Internet houses an incredible amount of threats that consistently pose a significant danger to organizations, so it’s expected that businesses will shell out to keep them away. However, large businesses with over 1,000 employees spend an average of approximately $15 million annually to protect their data. Clearly, cybersecurity isn’t a joke, and your business should take it seriously too.

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