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Smart Services has been providing independent agents with proactive, fast, and expert technology services since 1991.
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Do Your Employees Shop Online While at Work?

Do Your Employees Shop Online While at Work?

With the growing popularity of Cyber Monday sales and the growth of all types of eCommerce, your employees are likely tempted to shop during work hours. To add to the attraction, there are a lot of promotions exclusively available to online shoppers that take place during business hours of operations. Many companies allow occasional use of company time for personal use. However, some employees are going to take advantage of this generosity and abuse the privilege.

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Tip of the Week: Planning Your Holiday Travels? Have A Plan For Productivity

Tip of the Week: Planning Your Holiday Travels? Have A Plan For Productivity

With Labor Day now behind us, it’s a hop, skip, and jump until the holidays arrive. With more companies allowing their employees to work remotely, holiday travel means that people are going to be taking their work on the road with them. Preventing credit card and identity theft has been a priority for shoppers during the season for many years. It’s important that the same security considerations be given to technology being used for business while traveling.

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Use this Tested Formula to Improve Employee Loyalty

Use this Tested Formula to Improve Employee Loyalty

There’s an undeniable connection between success and emotional attachment. Marketers know this, which is why you see so many commercials that seek to manipulate your heartstrings. The point of these stirring advertisements is to engage consumers on a deeper level, and thus, create brand loyalty. It stands to reason that the same strategy can be applied to retaining and engaging your employees.

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Tip of the Week: How Instant Messaging Can Be Used to Improve Workplace Collaboration

Tip of the Week: How Instant Messaging Can Be Used to Improve Workplace Collaboration

Instant messaging, once primarily used for social interaction, is finding a place in daily business communications. A survey from BetterCloud and reported by ITProPortal showed that over half of users believe instant messaging will become the new email in the office, which, when you think of how useful email is in the business environment, is an impressive statement. The problem lies in showing users how to leverage best practices for their instant messaging solution, and managing perhaps the biggest downside of all: how distracting it can be.

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How Agencies Stay Connected When a Local ISP Goes Down

How Agencies Stay Connected When a Local ISP Goes Down

Virtualization is changing the way agencies access information, to the point where many organizations simply choose to store their data infrastructure in the cloud and access it as needed. While this is extremely convenient and helps to keep your in-house wiring to a minimum, it also puts you at the mercy of your business’s Internet connection, which means the slightest Internet hiccup could spell trouble.

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Is Unplugging From Technology While on Vacation a Good Idea?

Is Unplugging From Technology While on Vacation a Good Idea?

Vacations are an important part of maintaining one’s sanity, especially if you’re an agency owner. However, unless you have a reliable staff that can handle the management of your business, chances are you might feel you can’t get away from the office long enough to relax. While it might seem tempting to disconnect yourself from the office entirely while on vacation, it’s actually better for your business if you don’t.

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Adoption of Cloud Services Continues to Increase in 2016

Adoption of Cloud Services Continues to Increase in 2016

There’s no denying that your business’s productivity suite is one of its most valuable software solutions. Cloud services like Google Apps for Work and Microsoft Office 365 continue to be huge game-changers in the business environment, and it’s been found that their increasing popularity is thanks to the convenience of providing mobile access to important data and applications.

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5 Tips to Minimize the Risk Associated With BYOD

b2ap3_thumbnail_byod_mobile_400.jpgHow many of your employees have a smartphone? The answer is probably most (if not all) of them. In the United States alone, nearly two-thirds of adults own a smartphone, and many of them depend on the device to do much of their personal computing. As a result, many workers, even if instructed not to, will use their devices while at your office. This is why many companies have put in place a comprehensive Bring Your Own Device (BYOD) strategy.

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Develop Your Own Knowledge Management System and Save Money

b2ap3_thumbnail_good_idea_400.jpgYour staff’s ability to access the data they need to do their jobs is paramount to the success of your business. Are you serious about making it as easy as possible for your team to get the information they need, or is this responsibility an afterthought?

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Tip of the Week: 5 Smart Productivity Tips to Slash Stress Levels

b2ap3_thumbnail_beat_workplace_stress_400.jpgWe all know the story of the overworked employee. They put everything they have into their job, but they still don’t know why they can’t get everything done on time, or why their work productivity suffers. The truth of the matter is that they are pushing themselves too hard.

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How Windows Tablets Can Enhance Your Business, Part I

b2ap3_thumbnail_windows_8.1_tablet_400.jpgSmartphones and tablets are the new norm. Most professionals have begun to utilize mobile devices to accomplish tasks when they are away from their work PC. Not to say that these devices offer all that much in the way of productivity. Sure, there are plenty of software titles either ported over from the PC or developed directly for the mobile environment, but sometimes these titles don’t offer the functionality, or they take up too many of the device’s resources to be of much use. With these variables to consider, manufacturers are searching for the best way to deliver devices with enhanced productivity capabilities, right out of the box. One of these manufacturers is Microsoft.

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Are Workplace Distractions Getting Worse?

b2ap3_thumbnail_distracted_unproductive_400.jpgTechnology is a double-edged sword. It provides businesses with powerful tools that can bring unparalleled organization and efficiency to their operations; yet, technology provides workers with a tidal wave of distractions. What's your company doing to manage this unique technological paradox?

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Don’t Let a Few Lost Minutes Sink Your Productivity!

b2ap3_thumbnail_sink_to_the_bottom_400.jpgHow long does it take to boot up your computer when you start your workday? Most people would be fine with a one minute boot time; five minutes can get a little annoying, and anything longer than ten minutes warrants a coffee break. You may not have realized it, but a few extra minutes of boot time can impact the productivity of your company in a big way.

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Get Bigger and Better Bandwidth for Your Business

b2ap3_thumbnail_internet400.jpgYou're a business that accomplishes important work. You deserve a fast Internet connection. A business that opts for a consumer-grade Internet connection in order to save money will end up losing more money than what they save. A fast Internet connection can help your business grow, making it worth the extra investment.

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