SMART Blog

Smart Services has been providing independent agents with proactive, fast, and expert technology services since 1991.

Jerry Fetty is the CEO and founder of SMART I.T. Services, Inc. Jerry has been called the "Geek King". He has been helping companies make smart decisions about their networks and automation systems for over 30 years.

What We Can Learn from Some Foreboding Security Predictions

What We Can Learn from Some Foreboding Security Predictions

With the COVID-19 crisis far from over, many businesses have had their attention pulled away from their cybersecurity needs by the concerns that the current health crisis has generated. Here, we’ll be reviewing some of the observations that a group of 273 cybersecurity professionals have made, courtesy of an annual survey.

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Let’s Help You Understand PCI Compliance

Let’s Help You Understand PCI Compliance

Nowadays, every business accepts payment cards. To protect people’s personal and financial information when conducting transactions using credit, debit, and gift cards, the companies that stand to lose the most if these transactions are compromised: Visa, Mastercard, Discover, and American Express, have implemented industry-wide compliance regulations. This regulation is called PCI DSS, short for Payment Card Index Digital Security Standard. Let’s take a brief look at this regulation.

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Tip of the Week: How to Keep Your Wireless Printer Secure

Tip of the Week: How to Keep Your Wireless Printer Secure

Of all the technology that you have in the office, your printers may not be at the top of your list of security concerns. This is a mistake, as an unprotected printer could easily serve as an access point to someone with less-than-righteous motives. To help correct this, we’re dedicating this week’s tip to improving the security of your printing solutions.

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Automation Will Be Key for Future Businesses

Automation Will Be Key for Future Businesses

Many businesses have found it extremely hard to cope with restrictions levied by lawmakers because of the COVID-19 pandemic. This has sent business owners and decision makers looking for solutions to their revenue problems. The most popular solution is to automate some of the work that was typically done by human resources to try and slice some of the demands on their capital. Today, we will tell you how automation is here to stay in business. 

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IT Can Fill In a Lot of Gaps

IT Can Fill In a Lot of Gaps

When the stay-at-home orders were reigning down early in March, people weren’t sure just how long precautionary measures would last. Now that a large percentage of the workforce is either out of work, just returning to work, or working from home after nearly 100 days, it has proven to be one of the most challenging periods for businesses in contemporary business history. Today, we’d like to flip the narrative a bit and talk about three technology solutions that can fix some of your business’ problems in a time when there are plenty to fix.

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Tip of the Week: Time Management at Its Best

Tip of the Week: Time Management at Its Best

You can make more money, but you can’t make more time. Making the most of your time at work isn’t always easy. There are all types of unexpected distractions that take up a lot of time, so you should know what works to help you get the most out of the time you do have. Today, we present three considerations that will help you manage your time better.

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Reopen Your Business with Confidence

Reopen Your Business with Confidence

As the COVID-19 pandemic rolls on, many businesses continue to operate remotely with an eye toward reopening their office soon. Today, we thought it would be a perfect time to go over a couple of things that small business owners will need to address as people begin coming back into the workplace. 

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Why You Need to Audit Your Security

Why You Need to Audit Your Security

A security audit is designed to test the overall integrity of your business when it comes to its IT security. In today’s environment, businesses need to have strengthened fortifications in place to protect themselves from cyberthreats, and these fortifications need to be properly tested and reviewed over time. Let’s talk about some of the types of audits and their benefits, and how you can assess your security.

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Tip of the Week: How to Encourage Remote Collaboration

Tip of the Week: How to Encourage Remote Collaboration

Recent events have shown how useful a remote workforce can prove to be, but this method of maintaining productivity isn’t without its challenges. For instance, a staff that is used to working side-by-side in an office may have difficulties in adjusting to this new work paradigm. Fortunately, there are a few company activities that can help make better remote habits stick. Let’s go over a few for this week’s tip.

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Business Improvements to Consider as You Resume Operations

Business Improvements to Consider as You Resume Operations

Businesses are now in the process of reopening. While there are sure to be growing pains and setbacks, this also provides an opportunity for these businesses to make many adjustments and improvements to how they operate. As you reignite your operations (or make the preparations to), it will help to do so with the support of modern technology and the processes it enables.

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What We Can Learn from the 2020 Data Breach Investigations Report

What We Can Learn from the 2020 Data Breach Investigations Report

Starting in 2008, Verizon has produced a report outlining the cybersecurity incident trends that the previous year demonstrated. In doing so, they have provided a resource that gives businesses greater insights into where their cybersecurity efforts need to be focused. Let’s go over some of 2019’s trends and insights that were highlighted in the Verizon Business 2020 Data Breach Investigations Report (DBIR).

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Tip of the Week: Opening Your Needed Programs on Startup

Tip of the Week: Opening Your Needed Programs on Startup

If you were to look at any company’s list of priorities, chances are that “productivity” could be found somewhere at the top of the list. Current circumstances being what they are and many processes shifting as a result, this productivity is likely more of a challenge than normal. As any bit of saved time can increase productivity, we’re dedicating this week’s tip to a minor change you can make to accomplish this goal.

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IT Training That Is Sure to Get the Desired Effect

IT Training That Is Sure to Get the Desired Effect

A business without well-trained employees is one that is always on the precipice of disaster. With the threat landscape the way it is, you need your staff to know how to properly maneuver around company IT and you need to ensure they know how to protect themselves and the company in a digital environment. Today, we will take a look at some strategies to promote end-to-end security at your company.

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How the Right Technology Can Help SMBs Reopen Safely

How the Right Technology Can Help SMBs Reopen Safely

Many small businesses in the United States—most, actually—are in a catch-22 of sorts due to the COVID-19 pandemic. While reopening too soon could contribute to a resurgence in infection rates, there is also a very real risk associated with reopening too late. To help avoid either scenario, the right technology solutions will prove to be indispensable.

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Tip of the Week: How to Effectively Task Out Responsibilities

Tip of the Week: How to Effectively Task Out Responsibilities

With so many things that need to be accomplished each day, it always helps to have all the information needed to complete these tasks. If a task has no context assigned to it or no insight into how to approach it, productivity and morale are going to suffer. To prevent this, you need to properly task out your team’s goals. Here, we’ve provided some practices to help.

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For the SMB Returning to Work

For the SMB Returning to Work

Many states’ stay-at-home orders that are/were designed to mitigate the spread of the COVID-19 virus are now lapsing all over the U.S. As a result, business owners are re-opening their doors to a great deal of uncertainty. We have put together this guide to help the business owner understand that, even though you’ve finally been given the go-ahead, you have a responsibility to keep your staff and customers safe.

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Cybersecurity Takes Effort at 3 Levels

Cybersecurity Takes Effort at 3 Levels

The way people talk about cybersecurity, it’s as if it is something like a television or a new phone: something you can just buy. That’s not the truth. When you are seriously looking at how you can keep unwanted entities off your network, while having control over what you do with your technology, you need to look at it as three levels of security.

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Protecting Your Data Privacy Is Harder than Ever

Protecting Your Data Privacy Is Harder than Ever

If you consider it, it’s amazing how much trust people have in Internet-based companies. They not only believe that these companies will fulfill their expectations, but that they will work to provide protection for some of their most valuable and sensitive information. Let’s take a look at some of the data collection practices that companies use and what they do with that data. 

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Tip of the Week: Backup’s Value, in Two Scenarios

Tip of the Week: Backup’s Value, in Two Scenarios

Each week, we try to provide some tips to help you out in some way. This time, we want to take a somewhat different approach and instead present you with two potential scenarios that your business could encounter—one with and one without a backup solution in play—and let you see the benefit that our tip this week (protect your business with a backup solution) can present.

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Business Continuity Planning is Your Greatest Tool

Business Continuity Planning is Your Greatest Tool

Disasters, at least in the business sense, have long been underestimated. While you always, always, hear about disasters that are often seen, there are some (as we are witnessing now) that can go under the radar until they strike. Regardless of the nature of the disaster, however, you need to be prepared to continue both your operations and your communications to some degree.

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