Software-based phone systems are increasingly popular in the workplace. Traditional phone systems, while helpful under certain situations, are becoming increasingly antiquated compared to Voice over Internet Protocol (VoIP). VoIP can help you save money and improve efficiency. But is VoIP right for your business?
VoIP uses your organization’s Internet connection to transfer your voice to its recipient. VoIP uses a software client that’s installed on the user’s workstation, laptop, or smartphone that works anywhere as long as you have an Internet connection. Many organizations find VoIP a good alternative to the traditional land-locked phone systems issued by telecommunication providers. Here are some of the major benefits of using VoIP phone systems.
VoIP is Versatile
With traditional office telephony office workers can’t (easily) take their office phone numbers with them when they leave the office. With VoIP, users can install the softphone application on any applicable device, be it a smartphone or a laptop. This makes it easier to stay in touch while on business trips or working remotely. All the user needs is a headset or a microphone.
VoIP is Flexible
One of the biggest pain points with telephone systems comes from onboarding new employees. When you acquire a larger workforce, you need to add telephones to your communications infrastructure, which can include anything from running new wires around your office to completely remodeling to accommodate them. With VoIP, it’s as simple as adding new users, numbers, and extensions to your software-based phone system. (You still have to watch out for bandwidth restrictions, however, as your phone system uses your Internet connection.)
VoIP is Cost-Effective
Telephone services providers tend to bundle together services that your business may not want or need, which winds up costing your organization more money in the long run. Instead of paying for undesired services, you can build out a VoIP service that’s specifically designed for your business. Other great features include screen sharing, instant messaging, conference calling, and so much more. You only have to pay for what you want. And VoIP uses a service which you already pay for--your Internet connection--so that you don’t have to worry about another big expense in your budget.
If your business is rethinking its communications strategy, a VoIP solution from SMART Services can be just what you need. Because every business is different, though, you'll need a VoIP solution that’s designed specifically with your organization’s needs in mind. To learn more, reach out to us at 586 258-0650 or click here.
Let Smart Services position your agency for tomorrow’s technological challenges. For 25 years, Smart Services has helped agencies across the U.S. face a changing environment by providing innovative technology solutions that allow agencies to focus on growing their business. MyAGENCYcloud, our complete cloud solution, covers all your technology needs in the cloud or at your agency. In today’s competitive environment, it’s time to make your agency technology a strategic asset, instead of a liability. Let us show you how. To learn more, please call our expert agency technology advisor at 586-258-0650.