SMART Blog

Smart Services has been providing independent agents with proactive, fast, and expert technology services since 1991.

Jerry Fetty is the CEO and founder of SMART I.T. Services, Inc. Jerry has been called the "Geek King". He has been helping companies make smart decisions about their networks and automation systems for over 30 years.

What Does the Cloud Have to Offer for SMBs?

What Does the Cloud Have to Offer for SMBs?

The cloud has taken the computing world by storm. You’d be hard-pressed to find a technology that didn’t tie back to the cloud in some way. This is especially true when you consider the needs of the SMB, and how the cloud can provide for those needs.

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Common Misconceptions Concerning Business Cybersecurity

Common Misconceptions Concerning Business Cybersecurity

Today, we want to talk about something that not a lot of businesses would want to think about. What would happen to your organization if it were to suddenly experience a hacking attack? While security solutions can go a long way toward protecting your organization, you still want to make sure that you’re not relying solely on your security tools for protection. Rather, you should always stay vigilant, even if you don’t think something could go wrong.

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You Need a Plan to Protect Your Data From These 3 Common Disasters

You Need a Plan to Protect Your Data From These 3 Common Disasters

Sometimes Mother Nature simply isn’t on your side, or you’re unfortunate enough to experience a troublesome disaster that threatens to knock your business off its feet. While various parts of the world are known for experiencing deadly natural disasters, other regions might not be as prone to them, giving business owners the wrong idea. It’s not a question of whether you’ll be hit with a crippling disaster, but when.

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Tip of the Week: 3 Ways for Your Business to Take Full Advantage of the Cloud

Tip of the Week: 3 Ways for Your Business to Take Full Advantage of the Cloud

Connectivity to the cloud is a great opportunity your organization can leverage to its advantage, but only if it’s done well. No two businesses will have the same exact configuration when it comes to cloud, as the needs and responsibilities that are accomplished through that cloud solution will change. This week’s tip is dedicated to helping you discover which cloud solution is right for you.

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Colleges Begin to Implement Two-Factor Authentication to Improve Network Security

Colleges Begin to Implement Two-Factor Authentication to Improve Network Security

Has your business dealt with a phishing attack? If not, consider yourself lucky. There has been a massive spike in phishing attacks as hackers are aggressively going after organizations and the personal identifiable information they hold. These attacks are just not focused on typical businesses either, they are going after organizations that provide public goods. One place that has become a major target for hackers (and phishing attacks) are schools.

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10 Types of Hackers You Need to Know About

10 Types of Hackers You Need to Know About

When you hear the term “hacker,” what do you imagine? Based on the popular images out there, you might imagine a lone user (in a hoodie or ski mask?) hunched over a computer, creating chaos for chaos’ sake. However, this is a dangerously narrow view of “hackers.”

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3 Ways to Boost Security for Your Hosted VoIP System

3 Ways to Boost Security for Your Hosted VoIP System

In the course of doing business your organization needs to lean on its communications investments. Efficient discourse between vendors, clients, and employees allows for productive action to be made quickly. If you have recently decided to deploy a feature-rich hosted VoIP business phone platform because of its ubiquity, you have to be cognizant of how to best secure your solution. Here are three variables that help you get the most out of your hosted VoIP solution.

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Tip of the Week: Find Your Lost Smartphone With Ease

Tip of the Week: Find Your Lost Smartphone With Ease

Oh no! You start slapping your pockets, already knowing what you’re about to confirm--your mobile device is missing. With the reliance we have on these devices, losing yours is enough to send you into a relative panic. However, this panic may be avoided by implementing a reliable solution specifically for locating a lost device.

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How to Get "All You Can Eat” IT Support Without Overspending

How to Get "All You Can Eat” IT Support Without Overspending

Let’s say you get a bill in the mail for technology support, but you don’t necessarily know why you got it. Pretty troubling, right? Clearly someone in your organization isn’t privy about the proper method of getting help for their technology, but if you regularly work with a break-fix IT provider, this kind of correspondence (and cost) is unavoidable. Thankfully, there’s a simple solution to make sure that something like this doesn’t happen again.

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Two Issues to Be Mindful of Before Hosting Your Software in the Cloud

Two Issues to Be Mindful of Before Hosting Your Software in the Cloud

Businesses have focused on efficient utility software deployment for the better part of 30 years. Today, developers are increasingly offering software titles “as-a-service”, which gives users access to these powerful tools, via the cloud, for a consistent monthly payment. Distributing solutions through cloud technologies, be they a private cloud server or a reputable public cloud provider’s platform, can give your business considerable benefits.

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How the Proactive Approach to IT Management Saves You Time and Money

How the Proactive Approach to IT Management Saves You Time and Money

So, you’ve just finished up a huge, potentially career-altering project. Your finger is poised over the mouse, ready to click ‘save,’ when suddenly your entire project disappears. Turns out, a critical issue just killed your network, your progress, and your mood. Wouldn’t it be nice if there was a way to keep this from happening?

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Mobile Technology Trends Present a Major Challenge for Business Owners

Mobile Technology Trends Present a Major Challenge for Business Owners

The small business is under siege. Many small business owners do what they can to compete, but it seems like there is no solution for their revenue woes, as larger organizations are able to attract a larger part of the market share. This has been the case for some time, but there are market forces at work today that make it even more difficult for businesses to contend with competitors that have more resources.

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Tip of the Week: 2 Ways to Ensure Privacy When Using a Public PC

Tip of the Week: 2 Ways to Ensure Privacy When Using a Public PC

Generally speaking, if you have a choice, you should probably avoid using a public computer. As a rule, these machines feature minimal security precautions, along with maximum risk to any data accessed by the PC. But if a situation ever arises in which you have no choice but to use a public computer, be sure to follow these security best practices.

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Make Sure Your Business Isn’t a Victim of the Next Big Cyber Attack

Make Sure Your Business Isn’t a Victim of the Next Big Cyber Attack

Based on the headlines you see today, there’s no question that cybersecurity is something every business owner should be concerned about. As attacks become bigger and more frequent, all decision makers must ask the question: who needs to step up and ensure my IT resources are secure?

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Self-Driving Cars: Would You Hand the Wheel Over to a Computer?

Self-Driving Cars: Would You Hand the Wheel Over to a Computer?

Are you ready to share the road with self-driving cars? According to a recent survey by the University of Michigan, 37.2 percent of drivers are “very concerned” about riding in a self-driving car, while 66.6 percent are “very or moderately concerned.” Simply put, the public isn’t quite ready for self-driving cars. Although, the gradual adoption of vehicles equipped with assisted-driving technology is already happening.

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The Cost of Adequate Cybersecurity is Way Less Than the Cost of a Data Breach

The Cost of Adequate Cybersecurity is Way Less Than the Cost of a Data Breach

It’s the nature of every problem relating to business to include consequences that extend far beyond the timeframe of the issue’s initial impact. This is especially true for data breaches; an all-too-common problem that hurts organizations in many more ways than one.

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The Top 4 Reasons to Adopt Cloud Computing

The Top 4 Reasons to Adopt Cloud Computing

The cloud has seen explosive use of its services and solutions since it was first introduced, and for good reason--it offers benefits that are too useful for a business to pass up. These benefits vary, but all serve a singular purpose: to make the user’s experience easier. Here are some of the ways that the cloud can enhance the daily operations of your business.

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What a Firewall Does and Doesn’t Do, and Why it Matters for Your Business

What a Firewall Does and Doesn’t Do, and Why it Matters for Your Business

So you keep hearing about the need for a firewall, but maybe you’re not exactly sure what it is or even what it does. As a business owner, you don’t need to fully grasp the complexities of network security in order to effectively manage your company. Although, it is beneficial for every business owner to understand the basics of what a firewall is, along with a working knowledge of how it protects an organization’s IT infrastructure.

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3 Benefits to Managed IT that Are Too Good to Ignore

3 Benefits to Managed IT that Are Too Good to Ignore

You’re in the middle of a project when your computer starts acting up. You smack it around a little bit to see if that has any effect, but it only makes the problem worse. Suddenly, there’s a blue screen and you have no clue what to do. What happened to your data? What will happen to your project? What will you do about the workstation replacement? Read on to find out.

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Over 75% of Organizations Are Vulnerable to Hackers, Study Finds

Over 75% of Organizations Are Vulnerable to Hackers, Study Finds

Is your business prepared to handle all kind of online threats? A recent study shows that it probably isn’t. According to the think tank Ponemon Institute, four out of five businesses don’t have the infrastructure or security experts they need to spot and prevent incoming cyber attacks from succeeding. This is a significant statistic that can’t be ignored, especially if you want to secure your business.

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