SMART Blog

Smart Services has been providing independent agents with proactive, fast, and expert technology services since 1991.

Subscriptions Need to Be Easy to Cancel, Per the FTC

Subscriptions Need to Be Easy to Cancel, Per the FTC

It isn’t rare for people to subscribe to things and only stay subscribed because the cancellation process is so challenging and inconvenient. However, the Federal Trade Commission is looking to stop this, adopting a rule that eliminates the capability for businesses to put hurdles in front of cancellation processes.

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Tip of the Week: How to Protect Yourself By Protecting Your Personal Data

Tip of the Week: How to Protect Yourself By Protecting Your Personal Data

Modern wisdom states that if you’re not paying for a product, you’re the product.

For all the good the Internet is capable of doing, it is equally capable of being extremely harmful… especially when data is involved. Websites and social media platforms collect data from their users and track their movements across the Internet, sell it to advertisers, and more recently, use it to train AI.

Let’s go over what you can—and arguably should—do to limit these platforms' ability to do so.

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Four Signs You Have a Phishing Attack on Your Hands

Four Signs You Have a Phishing Attack on Your Hands

There’s never been a more dangerous time to run a business. Okay, maybe that’s not necessarily true, but hear me out. With digital technology taking on a greater importance for businesses than ever before, companies have to contend with countless threats—including the ever-popular phishing scams—regardless of their geographical location.

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Of Vice and Vulnerability, Episode 1: Ransomware

Of Vice and Vulnerability, Episode 1: Ransomware

Let’s have a little fun today. Today’s blog post is written in the format of a daytime soap opera. Please make sure you read all of the dialogue as if being whispered by extremely attractive television stars and starlets!

Life goes on in the small town of Oak Falls, deep woods surrounding the little hamlet nestled on the coast of Cape Seguridad. Let’s follow the lives of some of the residents, their lives Of Vice… and Vulnerability.

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This NIST-Supported Cybersecurity Framework has Robust Benefits

This NIST-Supported Cybersecurity Framework has Robust Benefits

A well-structured framework is essential for establishing effective, consistent policies and strategies. This applies to many areas—including network security. Today, we’re diving into the National Institute of Standards and Technology (NIST) cybersecurity framework, which outlines steps to help safeguard your business.

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Did You Trade Your Data for a DVD Rental?

Did You Trade Your Data for a DVD Rental?

In June of this year, publisher Chicken Soup for the Soul Entertainment, best known for its book series of the same name, filed for Chapter 7 and Chapter 11 bankruptcy and had many of its assets liquidated. One of these assets was the movie rental service Redbox and its eponymous scarlet rental kiosks, rendering the service defunct.

However, many kiosks remain standing outside businesses even now, which makes us wonder… what about all the data they collected while they were in use?

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Do You Understand the 3-2-1 Backup Rule?

Do You Understand the 3-2-1 Backup Rule?

There’s no getting around the fact that data backup and disaster recovery are paramount to the survival of any business. Thankfully, the 3-2-1 rule makes implementing effective data recovery practices easy. Let’s look at this process and how you can do so.

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What’s a Compressed File, and How Do I Use Them?

What’s a Compressed File, and How Do I Use Them?

A compressed file (also known as a zip file) is a handy way to accomplish various tasks, although many people may not know what they are or do. We want to fix that, so we’re going over what a compressed file is and how to make one.

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Even the NSA Recommends Rebooting Your Devices, But Not for the Reason You Suspect

Even the NSA Recommends Rebooting Your Devices, But Not for the Reason You Suspect

Rebooting your device presents several benefits. If you ever experience an issue with your device, rebooting it will likely improve it. Heck, even the National Security Agency (NSA) recommends you do this… but why?

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The Latest Moral We Can Learn from Disney: Manage Permissions Better

The Latest Moral We Can Learn from Disney: Manage Permissions Better

The Disney brand has long cultivated an image of magic and wonder. However, this image has yet to materialize any magical effects in reality. For example, people still suffer from food allergies while visiting Disney’s various parks.

This makes it especially dangerous that a former Disney employee was allegedly still able to access a specialized menu-planning app and make alterations, like changing prices, adding language that Disney certainly would not approve of, switching text to the unintelligible “Wingdings” font, and worst of all… changing menu information.

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Get More Out of Your Business with Enterprise Software

Get More Out of Your Business with Enterprise Software

Nowadays, software is super important for running a business. It helps with everything from managing schedules and paying employees to making and selling products. Basically, businesses need software to run smoothly.

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How to Use Patience for Productivity

How to Use Patience for Productivity

Spoiler alert: a business that lacks productivity is unlikely to see any amount of success. One of the best ways to ensure your productivity is to practice patience. How can patience improve your productivity?

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Why Do Businesses Have Such a Hard Time Identifying Threats?

Why Do Businesses Have Such a Hard Time Identifying Threats?

Cybersecurity is intensely important, so a business owner would think implementing every security feature and defense would be a good idea. However, as research has shown, this can be counterproductive, as only 67% of surveyed security leaders know what led to cybersecurity incidents in their businesses over the past year. 

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Explaining the Data Broker Loophole

Explaining the Data Broker Loophole

In recent years, there has been much debate about how companies collect, sell, and use personal data. Many businesses make extra money by selling data they collect about people. This might seem like a side effect of all the data we create online, but it can lead to some tricky problems. Today, we'll look at something called the "data-broker loophole," how it works, and what we can do about it.

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Tip of the Week: How to Finally Break Up with Your X (Account)

Tip of the Week: How to Finally Break Up with Your X (Account)

X The Everything App®, formerly Twitter, has been experiencing a massive user loss for the past few weeks, with everyone from celebrities to average people evacuating from the platform. If you wish to join them for any reason, we’re sharing the process for fully extricating yourself and your data from this specific social media network.

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How to Prioritize Individual Data Privacy in a World Where It’s Not Respected

How to Prioritize Individual Data Privacy in a World Where It’s Not Respected

How seriously does your business take data privacy? Can you back up your answer with concrete examples of what you do to prioritize that notion? Today, we face a serious threat to both individual and consumer data privacy, so we want to take the time to cover how you can make data privacy a priority in your own life.

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5 Computer Issues a Pro Knows Too Well

5 Computer Issues a Pro Knows Too Well

Computer problems can be super frustrating, especially when they slow you down while working. Many times, it is something that can be fixed quickly, but then there are issues that an experienced IT professional has to address. Let’s take a look at some of the most common computer problems professionals run into.

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How to Kick Things Off With Bluesky

How to Kick Things Off With Bluesky

Last week, we discussed why X—the social media network once known as Twitter—has been losing many users. Here, we wanted to direct those seeking a move to consider the up-and-coming platform known as Bluesky in case you were one of those jumping ship.

Let’s talk about how Bluesky operates, including how to sign up.

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5 Simple Mistakes That Hurt Your Cybersecurity

5 Simple Mistakes That Hurt Your Cybersecurity

Technology is a big part of how businesses run today, but that also makes them prime targets for cyberattacks. These attacks can shut down operations and steal sensitive data. Let’s look at five common cybersecurity issues businesses deal with:

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Stuck on a Problem? Just Step Away (Seriously, Take a Break)

Stuck on a Problem? Just Step Away (Seriously, Take a Break)

Sometimes problem solving requires you to step away and think about the issue at hand. Consider any great strategist out there and you’ll understand that it takes time and calculation to make moves that will benefit you now and in the future. Today, we’ll explore how you can be more productive through strategic pausing.

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