SMART Blog

Smart Services has been providing independent agents with proactive, fast, and expert technology services since 1991.

What Is a Data Lake?

What Is a Data Lake?

Big data, or massive data sets that can be used to make inferences and reveal patterns, has become an increasingly important part of modern business and can be leveraged in many different ways. There are a few different options for storing this data available, which the use case for the data will dictate. Here, we’ll evaluate whether a “data lake” or a “data warehouse” would better suit your needs.

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Taking a Short Look at Windows 10’s Action Center

Taking a Short Look at Windows 10’s Action Center

Windows 10 has been out for almost five years. Now I ask you, have you ever used the Windows 10 Action Center? If the answer is yes, good for you. If the answer is no, it is time to talk about the almost hidden part of Windows 10, and tell you how you can use it to your advantage.

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How COVID-19 is Impacting the Net Neutrality Discussion

How COVID-19 is Impacting the Net Neutrality Discussion

The cloud cast by COVID-19 wouldn’t seem to have very much of a silver lining at all, but if one looks very closely, there is the faintest one there. As more and more people are subscribing to self isolation and similar practices, remote work has become a more pressing need. In response, many Internet service providers and mobile data carriers are taking action and putting changes in place that actually resemble net neutrality.

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Collaborate Better for More Successful Workflow

Collaborate Better for More Successful Workflow

If your business is like many others, you’ve pushed off some of your more capital-intensive plans and focused on efficiency. Now that things are starting to reopen in many places, it’s been made clear that keeping your business running with remote workers is a good strategy, but you can’t keep your projects on the back burner forever. Using video conferencing solutions to help run your projects can be a good stopgap that can give your business some flexibility. Let’s take a look. 

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Considering Point of Sale Technology

Considering Point of Sale Technology

Point of sale software and solutions have long offered massive benefits to businesses, with these benefits growing as the technology has advanced. Let’s look at how the POS system has developed over the years to offer the business utilities and benefits that it does today.

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Why Businesses Should Select a Hosted Email Solution

Why Businesses Should Select a Hosted Email Solution

Email is easily one of the most commonly (and most often) used business tools there are, but as with any tool, some options are better than others. This week, we’re giving you some tips on how to best use email in your business by using hosted email.

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What are Unified Communications, Exactly?

What are Unified Communications, Exactly?

As businesses have advanced, the use of tools to improve their communication has become paramount to success, with ongoing global developments only contributing further to their importance. With new challenges and opportunities presenting themselves each day, your team needs the tools that allow them to work together and accomplish all that needs to be done.

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Let’s Take a Look Around Android 11

Let’s Take a Look Around Android 11

There may not be any “official” date set for the release of Android 11, we have gotten a glimpse of it through beta testing. Let’s take a look at some of the features you might see when the OS officially launches.

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Will We Soon Leave Passwords Behind?

Will We Soon Leave Passwords Behind?

If I were to tell you that one variable was responsible for more than 80 percent of cyberattacks, what would you guess that variable was? If you guessed “stolen access credentials,” you’d be correct. The traditional username/password combination may soon be a thing of the past as more tech companies transition to alternative authentication measures.

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Three Ways (Out of Many) That VoIP Boosts Productivity

Three Ways (Out of Many) That VoIP Boosts Productivity

VoIP—Voice over Internet Protocol—is an incredibly useful tool for today’s businesses to make use of, especially in terms of improving productivity. Let’s consider a few capabilities that can give you and your team a leg up.

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Tip of the Week: Gmail’s Newly-Improved Collaboration

Tip of the Week: Gmail’s Newly-Improved Collaboration

Clearly demonstrating their prioritization of their G Suite offering, Google continues to innovate the platform’s many solutions to improve the user experience. Most recently, this has included giving Gmail a few extra functionalities to help further integrate a business’ communications. Let’s look at these functionalities together.

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Is Older Technology Really That Bad?

Is Older Technology Really That Bad?

While it may sound strange coming from a managed service provider, there is some wisdom to the adage, “if it ain’t broke, don’t fix it.” We know, we know… it sounds a little hypocritical for us to say something like this, when we spend so much time touting the values of proactive maintenance and similar strategies. However, this now-cliché statement certainly holds water, as exemplified by many modern technologies—including the Boeing 747.

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Can We Innovate Electronic Health Records?

Can We Innovate Electronic Health Records?

It’s important to note that all parties involved in patient care (including the patient) benefit from the Electronic Health Record (EHR). These systems are now fundamental to a successful health maintenance system. As more technology is developed that could be integrated into the EHR platform, there is a stalemate of sorts keeping EHR technology from being what it could be. Today, we will briefly discuss some of the issues. 

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Putting the IoT to Work in Your Business

Putting the IoT to Work in Your Business

Since 1982, the technology known as the Internet of Things has given the devices around us greater capabilities through artificial intelligence and Internet connectivity. While this technology spent a long time existing under the radar, so to speak, many business functions are now relying on its benefits. Let’s take a few moments to look at how the IoT can be of use in your business.

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VoIP Can Be a Game Changer

VoIP Can Be a Game Changer

Traditionally, the business telephone system is one of the most expensive operational costs, especially if you take into account a business’ expanding mobility. Today, there is an option that changes the way that businesses look at their phone platform. That option is VoIP, or Voice over Internet Protocol. Today we’ll tell you a little bit about VoIP and tell you how it can drastically improve your business’ communication.

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Understanding the New Normal for Businesses

Understanding the New Normal for Businesses

The world isn’t the same as it was at this time last year. With months of question marks surrounding business, and with more people than ever searching for their place, companies have had to make some operational concessions that, if we were to assess the situation today, don’t seem to be going anywhere, anytime soon. 

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Looking to Improve Your Technology Skills? Look to YouTube

Looking to Improve Your Technology Skills? Look to YouTube

While it’s hard to say anything positive about the COVID-19 pandemic, it has given many business owners the motivation to pick up a few more technical skills. Many have sought to improve their own grasp on the software, marketing, and telecommunications that their business relies on each day. As these business owners have done so, they have often turned to a very popular resource: YouTube.

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How Businesses Have Responded to the Pandemic with IT

How Businesses Have Responded to the Pandemic with IT

Unfortunately, we are not yet rid of the concern of COVID-19 and the impact that it has had on business survivability. With “business as usual” requiring a few drastic adjustments to continue, it is important that small businesses are able and willing to embrace these changes. Research conducted by Salesforce presented in their fourth Small & Medium Business Trends Report shows that many businesses are seeing the importance of these changes.

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How Important Is It to Keep Devices Charged Up?

How Important Is It to Keep Devices Charged Up?

Owners of Nintendo’s Switch console should know that, as per an announcement from Nintendo, the battery life of their device could be negatively impacted if the device isn’t charged up at least every six months. While this may not be the kind of news you’d expect to find on a business technology blog, it does open the door to a bigger, more pertinent topic: should devices that aren’t used very often be kept charged up?

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Mobility a Crucial

Mobility a Crucial

If there’s one trend that is going to continue having an impact on a business’ technology, it’s mobility. People are simply doing more while mobile, having the technology to shop, manage their finances, and yes, work productively. Let’s pause and consider how a small business could leverage this mobility to its benefit.

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