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Smart Services has been providing independent agents with proactive, fast, and expert technology services since 1991.

How Centralized Authority is Crucial for Your IT

How Centralized Authority is Crucial for Your IT

The cloud is undeniably an invaluable business tool, so long as you maintain control over your business’ usage of it. This centralized authority over your cloud’s access controls is key to its successful utilization. Let’s briefly discuss what this means, and the ways that this can be established.

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Is Your Business’ Antiquated Technology Holding You Back?

Is Your Business’ Antiquated Technology Holding You Back?

When was the last time that you took a hard look at your business’ technology? How old are some of the devices that you rely on each day? These are critical questions to answer if you want your business to succeed. Let’s discuss why upgrading is so important, and how to determine when the time to upgrade comes.

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Is Your View of Your Business’ IT Realistic?

Is Your View of Your Business’ IT Realistic?

When you invest in a new technology solution, you might be wearing your rose-tinted glasses and expecting too much from the solution right out of the box. We all have expectations for what we want the solution to accomplish, but sometimes these expectations simply are not realistic. Let’s take a look at some common misconceptions people have about technology in the workplace, especially in regards to implementation.

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Have You Bitten Off More Software Than You Can Chew?

Have You Bitten Off More Software Than You Can Chew?

While we certainly have a lot to say about the benefits of the right IT solutions, even we can acknowledge that there is a point of diminishing returns. So, how much technology is too much technology, specifically in terms of the software your team relies on? Let’s explore some of the warning signs.

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Why there Always Seems to Be a Tech Boom in Struggling Economies

Why there Always Seems to Be a Tech Boom in Struggling Economies

As the saying goes, necessity is the mother of invention. This is clearly demonstrated in the perceptible phenomenon of technology advancement and innovation being boosted in tough economic times. Let’s dive into why this is the case.

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3 Communications Tools Your Business Can Really Benefit From

3 Communications Tools Your Business Can Really Benefit From

Digital communication is an important part of running any business, so you need to do your part by equipping your employees with the tools they need to communicate effectively both in and out of the workplace. Here are three of the most effective tools we have found which enable your business to flourish.

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Why Virtual Workstations Might Be a Good Choice for Your Company

Why Virtual Workstations Might Be a Good Choice for Your Company

When you virtualize a software solution, you are essentially storing it in an online environment where it can live. In other words, it remains in the cloud and is accessed through the Internet. This approach is helpful for many businesses, so why not flip this concept on its head and give hardware virtualization a shot? You might find that virtual workstations, for example, offer many benefits that can help your company be more productive and efficient.

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Can Businesses Still Get Value Out of Tablets?

Can Businesses Still Get Value Out of Tablets?

Remember about a decade ago when all of the tech experts were predicting that most work would be done on a touch-screen device, prompting many professionals to purchase the latest and greatest tablets? Although tablet sales have not kept up over the years, they are still perfectly usable for personal purposes—maybe just not in the workplace. Still, we have to ask, is there a place for tablets in the office environment?

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Why a Single Sign-On Actually Improves Security

Why a Single Sign-On Actually Improves Security

Have you ever wondered how some platforms will only have you log in once for all of your various needs, even though they might be different applications, websites, or services? This is essentially what single sign-on is, and it’s quite common in the technology world today. What is single sign-on exactly, and what kind of security does it actually provide for organizations that use it?

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When Everything is Powered by IT, You Need a Reliable IT Resource

When Everything is Powered by IT, You Need a Reliable IT Resource

Let me ask you a question: is there anything in your office that doesn’t rely on technology in some way, shape, or form (and no, the old coffeepot that makes the perfect cup doesn’t count)? Increasingly, the answer to that question is “no.” Let’s review how much the average business nowadays relies on IT to really reinforce how ubiquitous technology has become.

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The IoT Ushers in a Lot of New Options

The IoT Ushers in a Lot of New Options

The Internet of Things can be a tricky concept to wrap your head around, and it certainly doesn’t help that so many new smart devices are being added to it day-in and day-out. Let’s take a look at what makes up the Internet of Things and why it’s important to know what it is from a business perspective.

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Identifying the Benefits of Solid State Drives

Identifying the Benefits of Solid State Drives

When it comes to drives for your computer or workstation, you have a couple of options available to you, one of which is the solid state drive, or SSD. What’s the difference between your typical hard drive and an SSD, you ask? Well, today we’ll find out. We’ll break down some of the details about SSDs, including how they are different from your traditional hard disk drive, and why you might consider implementing one.

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What Actually Happens to Deleted Data?

What Actually Happens to Deleted Data?

Chances are, you’ve gone through some old files and weeded through them, deleting what is no longer needed. This is especially important when you are upgrading your storage and getting rid of your existing storage media or an old computer. Let’s talk about what really happens when you’re doing so—chances are, you may be overlooking a serious security issue.

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Organizations Shouldn’t Go Without Help Desk Support

Organizations Shouldn’t Go Without Help Desk Support

Downtime is a killer for any business. When a business is forced into confronting its technology support deficits, it usually means that they’ve been dealing with too much broken technology and downtime, and the costs associated with it. One way your business can avoid losing huge chunks of time to broken technology is to add a professional help desk to support your IT administrator. 

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Move the Needle with Dynamic IT Support

Move the Needle with Dynamic IT Support

Business technology is a useful tool, there’s no way around it. Unfortunately for businesses, technology has to be replaced every so often. Even if the technology doesn’t break, there are innovations made that can help your organization do what you do better. The thing is: Technology does break, so you need to understand how to get the most value out of it when it is working. 

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In Battle USB vs. HDMI, Which Cable Will Remain Connected?

In Battle USB vs. HDMI, Which Cable Will Remain Connected?

Let’s face it: when you look at the back of your computer, where the motherboard’s many, many ports are accessible, there’s a substantial variety of connection types available to do a variety of things—some of which may overlap with one another. One prime example: the shared capability between USB and HDMI as a means of connecting your PC to many of its peripherals. Let’s consider which is likely to outlast the other.

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Don’t Miss Out on the Benefits that VoIP Offers

Don’t Miss Out on the Benefits that VoIP Offers

Communications are critical for businesses of all sizes, including small businesses and their telephone systems. While the technology likely still plays some role in your office, other means of communication have likely come to the forefront. In some ways, the traditional telephone has been left behind…with Voice over Internet Protocol largely taking its place.

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With Innovation Lagging, How Should You Choose Your Next Smartphone?

With Innovation Lagging, How Should You Choose Your Next Smartphone?

Technology gets better and more efficient over time, and smartphones are one of today’s standout examples. Although their growth has stagnated a bit in recent years, it’s no small thing to say that smartphone innovation has really taken off, offering extremely fast processors, data storage in the cloud, and so much more. Let’s go over what you might look at when you purchase a new smartphone.

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What is the Command Prompt For?

What is the Command Prompt For?

While using your computer, you might have seen a black box pop up with a blinking cursor in it. This is what is commonly known as the command prompt. It’s helpful for IT administrators to perform certain tasks, but you probably won’t use it much yourself. That said, it’s fun to know what it does and what it’s used for!

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AI to Be Included in Select Microsoft Tools

AI to Be Included in Select Microsoft Tools

Artificially-intelligent image generation has become a hot topic in recent weeks and months. Not too long ago, an artist created a stir for winning a competition with an image that he largely created using an artificially-intelligent tool. Now, Microsoft has announced that similar AI-powered image generation tools will be integrated into many of their applications.

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