IT Outsourcing Has a Surprising History

IT Outsourcing Has a Surprising History

You might have only recently heard about outsourced IT services, but you might be surprised to hear that they have been around for far longer than you previously thought. Even before managed IT, however, business owners and individuals alike were using the outsourced services of others to simplify operations and day-to-day tasks related to their technology management.

Managed IT has its roots in the 1980s, when Eastman Kodak and IBM made plans to create a large data center for Kodak’s needs. IBM’s role in this endeavor was to design, build, and implement a data center specifically for Kodak. This is a significant moment in the history of IT outsourcing specifically because it’s one of the first times a company outsourced a project of this scale to an external provider. During the implementation of this project, Kodak transferred many of their staffers directly to IBM in hopes the industry would take notice and move in an entirely different direction.

Instead of keeping their services in-house at all costs, companies could now seek to find value in the service of other organizations. IBM became a major service provider for its time and ushered in an era never seen before in the business technology environment.

Eventually, application service providers called ASPs, were brought to the forefront in response to businesses’ evolving software and service needs. Examples of such software solutions include payroll software or timesheet-keeping solutions, while others include productivity suites such as Microsoft’s coveted word processing and spreadsheet solutions like Microsoft Word and Excel. Sometimes these services were offered through a download by the user, while other times they were accessed through an online interface. Regardless, the end result was the same--the business acquired a solution that solved a very specific need.

The need for professional technology assistance gave way to many organizations offering what are called managed IT solutions. This was due largely in part to the old break-fix IT being such an inconvenience for small businesses due to restrained budgets and a general inability to manage IT as effectively as can be. Oftentimes, companies would have their own employees perform IT responsibilities in an attempt to save some money. This could have unforeseen circumstances, including responsibilities not being performed adequately, forcing companies to undergo the same project multiple times (and losing money each time).

Managed IT solves these problems by providing a single point of contact for the various needs of your company. Cloud computing, network security, data backup and disaster recovery, you name it--if you can think it, it can be outsourced for your company’s IT infrastructure. To learn more about what a managed IT service provider like SMART Services can provide for your organization, reach out to us at 586 258-0650 .

Let Smart Services position your agency for tomorrow’s technological challenges. For more than 25 years, Smart Services has helped agencies across the U.S. face a changing environment by providing innovative technology solutions that allow agencies to focus on growing their business. MyAgency Cloud, our complete cloud solution, covers all your technology needs in the cloud or at your agency. In today’s competitive environment, it’s time to make your agency technology a strategic asset, instead of a liability. Let us show you how. To learn more, please call our expert agency technology advisor at 586-258-0650.


Managed IT Services Can Help Your Organization Gro...
Protect Yourself in the Future By Learning from Th...


No comments made yet. Be the first to submit a comment
Already Registered? Login Here
Tuesday, March 26 2019
If you'd like to register, please fill in the username, password and name fields.

Captcha Image

Mobile? Grab this Article!

QR-Code dieser Seite

Tag Cloud

SMARTweb Defense Electronic Medical Records Users Data Loss Best Practices Outsourced IT Passwords Social Network Congestion Mobile Office SaaS Google Software Text Messaging Adobe Employer-Employee Relationship Search Operating Sysytem Television video Hetrick and Associates Bloatware Legal Managing Stress Education Bring Your Own Device hackers Avoid Downtime PowerPoint Computers Mircrosoft Employee-Employer Relationship Data Cybersecurity WIndows Server 2008 Presentation Testing Break/Fix robot In the News Hosted Solution iPad Tech Support Language Memory Encryption Managed Service Provider Computing Blogging Communication Video Games Data Backup Downtime Firewall Microsoft Outlook Edge Managed IT Service Avoiding Downtime Save Time Artificial Intelligence Intranet Flexibility Small Business Software as a Service VPN social media Hard Disk Drive Microblogging Hardware Peripheral Emails Microsoft Excel HaaS Nanotechnology IT Support How To Travel Browser Business Access Control Upgrade Scam Buisness SMB Root Cause Analysis 3D Printing Managed Service Computer Fan Quick Tips Licensing Going Green Computer Forensics Windows 7 Domains Storage Google Drive Chevy HHR Computer Fraud Twitter Human Resources Teamwork IT Solutions Patch Management Mobile Computing Google Maps Tech Tip Budget Co-managed IT Black Market Ubuntu Innovation Tablet iOS MSP Emergency Operating System Wearable Technology Humor ISP Touchpad Gifts Recovery Automobile Regulation Distributed Denial of Service Updates Vendor Smartphone Outlook Windows 10 Managed IT Services Battery Unified Communications App Employer Employee Relationship Windows Ink Security Surge Protector Current Events DDoS Windows 10s Remote Workers Backkup Data Privacy Commerce Congratulations Disaster Network Net Neutrality Phishing Scam Mobile Device Tip of the Week Solid State Drive Gamification Windows 10 Phishing Telephony Google Assistant Trending IT Consultant Best Available Blockchain Ransomware Productivity Financial Alert Microsoft Outlook 2007 Money Office Tips Hard Drive Near Field Communication Upgrades Windows 8 Hard Drives Uninterrupted Power Supply Proactive WannaCry IoT Workplace Tips Best Practice Disaster Recovery Cloud Applications Google Docs Sales Administration Saving Time Benefits Mobility Productivity Telephone Sync Admin Books Bluetooth Thank You Remote Monitoring automation IT Service Unsupported Software Cloud Computing WIndows 7 Update Doug Vanni communications Application Fax Server Shadow IT Internet Exlporer Machine Learning Hybrid Cloud IT consulting File Sharing Augmented Reality Utility Computing Printers Video Surveillance Screen Mirroring Data Protection Meetings Fun Cost Management Personal Information Prodcutivity Wireless Employee Projects PDF Lithium-ion battery Settings Document Management Content Filter Regulations Big Data Data Theft Point of Sale Politics Shortcut Save Money Computer repair Microsoft Word HITECH Act Chromecast Steve Anderson Gift Giving HBO IT Services Camera Paperless Office Cleaning Company Culture spam Keyboard Cybercrime Holiday IT Support Cameras Windows Printer Server Data Storage Saving Money press release Payment Cards HIPAA Back Up Help Desk Audit Managed IT Co-Managed Services Collaboration Gmail Router CrashOverride Analytics Virtual Desktop Data Management Media Consumption Programming Compliance E-Commerce email encryption Bandwidth Microsoft Office 2010 Proactive IT Smart Tech BDR App store File Storage Wiring WPA3 Antivirus Microsoft Windows 7 Scalability insurance Evernote Mobile Security FAQ Colocation IT Management Virtual Private Network Display Kleinschmidt Insurance Consultant Mobile Identity data backups Experience Comparison Computer Care Management Risk Management Virtualization Entertainment Nokia Excel Mobile Devices Device Security Images agency automation Business Technology User Error Social Networking Email Remote Computing Chrome Reliable Computing Hacking Internet of Things Work Station Take Your Agency to the Next Level website Efficiency WiFi Legislation Workers Hyperlink Printing Websites Customer Relationship Management Cortana History Advertising Business Management Wasting Money Streaming Media Office 365 Conferencing Devices OneDrive Private Cloud Branding NFL Virus Business Intelligence Backup Worker Commute Touchscreen Hosted Solutions Accessory Chromebook Safety Samsung Mobile Device Management Wasting Time Training Taxes Specifications End of Support Financial Technology Inbound Marketing Cast Computer Accessories Jessica Stevenson MySalesResults IT Technicians Law Enforcement Maintenance Transportation Supercomputer Facebook Business Continuity Laptop Credit Cards eWaste Keyboard Shortcuts Technology IT solutions Phone System Vendor Management Privacy Vulnerability USB Webinar Data Recovery hacker Administrator Managed IT Services Network Security Content Filtering Spyware Science Tutorial Youtube Students GLAD Miscellaneous Telephone Systems malware Two-factor Authentication SharePoint lunch and learn VoIP IIAI Medical IT Information Technology Gadgets Wireless Charging Customer Service Tech Term Alexa for Business DocStar Web Design Security Cameras Professional Services Business Computing Backup and Disaster Recovery Government ebay Smartphones Printer Instant Messaging Charger Apple Identity Theft User Tips Biometrics IT Budget Unified Threat Management Access Redundancy Virtual Assistant Wireless Internet Reputation Payroll Smart Technology Marketing Data Security Password Sports Health Project Management Analysis Microsoft Office Social Engineering SMART Services Jerry Fetty Bryant Caudill Lifestyle holidays Mouse Data Breach Information webinar Virtual Reality Retail Identities Scott White Amazon User The Internet of Things Wi-Fi Extreme Technology Makeover Apps OneNote Running Cable Tablets Office Ciminal Debate Networking Microsoft Connectivity Wayne Joubert Value iPhone Applied TAM Online Currency Files BYOD Work/Life Balance Music Word Dark Web MAIA Server Hiring/Firing Wireless Technology Internet Android Monitoring

Sign up for our Newsletter!

  • Company Name *
  • First Name *
  • Last Name *