As invaluable as the security solutions that protect a network are, they can be effectively rendered useless if a cybercriminal is skilled in social engineering. Social engineering is the practice of using manipulation to access protected resources. If your business and its team are vulnerable to a social engineering attempt, you are missing a critical piece of your data security strategy.
Hackers are always seeking ways to infiltrate unsuspecting businesses. Arguably, one of the most difficult to identify is a social engineering attack, in which the hacker exploits the end user, rather than cracking the security of technology systems.
One minute you’re browsing trusted sites on the Internet, the next, your PC freezes up and displays the dreaded blue screen of death, along with a fake tech support message. The unsuspecting computer user calls the provided phone number, not realizing he or she has just fallen for a very expensive scam. So what are you to do if faced with this situation?
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