SMART Blog

Smart Services has been providing independent agents with proactive, fast, and expert technology services since 1991.

Jerry Fetty is the CEO and founder of SMART I.T. Services, Inc. Jerry has been called the "Geek King". He has been helping companies make smart decisions about their networks and automation systems for over 30 years.

3 Ways We Can Help You by Talking to IT Vendors

b2ap3_thumbnail_whatcanido400.jpgSome people are so good at communicating that they do it for a living. The best communicators get paid to talk to people on the behalf of others, with an interpreter being the classic example of this. In your business dealings, there are some people that you would rather have someone else talk to on your behalf; IT vendors often fall into this category.

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Can Wearable Tech Benefit Your Business?

b2ap3_thumbnail_facetech400.jpgWhen smartphones and tablets were first introduced, many businesses mocked the idea that these novelty devices could usurp the mighty desktop. Companies that didn't get in early on these mobile device trends had to play catch up to their more insightful competitors. Wearable tech is the next mobile device trend on the horizon. Is it worth taking advantage of?

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It’s Time to Retire Windows XP

b2ap3_thumbnail_xp400.jpgIf you haven't yet upgraded from Windows XP, then you (and 500 million users) must have strong reasons for hanging on to a twelve year old product. Unfortunately, everybody's strong reasons won't hold water come April 8th, 2014 when Microsoft stops supporting XP with new security patches.

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Important information about CryptoLocker virus!

Important information about CryptoLocker virus!

As many of you know first-hand, virus and malware infections are an annoying and painful part of computer use in this day and age.  Because there are so many infections floating around the internet, and due to the wide variety of infection types, we usually don't send out messages like this one targeting a specific type of infection.  Even the recent "FBI" virus did not warrant an alert, since those infections are simple to remove.  However, the new CryptoLocker infection does warrant an alert, which is why we are writing to you today.

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New Windows 8.1 Release Looks to Address User Issues

b2ap3_thumbnail_8point1-400.jpgOn October 17, Microsoft publicly released the Windows 8.1 update. It is the first major update for Windows 8 and Windows RT. The Windows 8.1 update was designed to confront some of the usability issues that Windows 8 PC users have encountered since the release of the OS, last year.

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Debate: Should You Leave Your PC On?

b2ap3_thumbnail_onoff400.jpgYou make thoughtful decisions throughout your entire workday, why should you have to end the day by making another one? Is it better to turn your computer off or leave it powered on? You can find passionate PC users on both sides of the on/off fence. Here are some practical considerations to help inform and empower your decision.

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5 Intranet Apps that Will Assist Your Marketing Team

b2ap3_thumbnail_intranet400.jpgYour company's network may be your most important marketing tool. An intranet that is logically designed and well maintained will assist your marketing team in accessing and sharing relevant information. This marketing information is shared using network applications. Here are five of the most valuable intranet apps you will need to provide your marketing team with.

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5 Hacker-Friendly Technologies in Your Home

b2ap3_thumbnail_smart400.jpgDo you think your computer is the only technology you own that is vulnerable to hackers? You may be surprised to learn that there are other technologies in your office and home that can be hacked without you knowing about it. Here's a list of five of the most surprising technologies that may be putting your information at risk.

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You Deserve a Total Package!

b2ap3_thumbnail_busy400.jpgWhen looking for a mate, you will be most attracted to a "total package." This is a guy or a girl that has it all: Looks, personality, a sense of humor, and everything else your heart desires. Looking for a business partner is a lot like looking for a mate. You want to go with a company that is a total package.

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4 Ways Hackers Can Disrupt Your Life

b2ap3_thumbnail_cybercrime400.jpgIf a hacker manages to get their grubby hands on your computer, you're going to have a bad time. Of course, how bad of a time you have depends on your hacker's intentions. There are several things hackers can do to harm you, here are four of the most common ways hackers can disrupt your life.

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Can Your Business Withstand These 10 Natural Disasters?

b2ap3_thumbnail_float400.jpg"The wise man built his house upon the rock, and the foolish man built his house upon the sand. When the rains came up, only one house remained." Some locations are better than others to build on. Is your business built on the sand or a rock? You can determine your level of risk by looking at these ten disasters.

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What it Takes to Upgrade Your Technology

b2ap3_thumbnail_upgrade400.jpgIs your business prepared to invest all the time and resources it takes to implement a major change in technology? Implementing new business technology is much more complicated than hooking up a new PC at home. If you're planning on upgrading your company's technology, then you will want to know what you're getting into.

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H.A.C.K. Your Way to Strong Password Management

b2ap3_thumbnail_lock400.jpgIt's a network security best practice to regularly switch out old passwords for new ones. However, if you're the one changing and distributing the new passwords, you may face resistance from office workers that see this mandate as an inconvenience. To make sure everyone is onboard, you will need to preach the importance of password security.

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Eliminate Phone Tag with VoIP

b2ap3_thumbnail_phony400.jpgWhen we were kids, playing tag was fun. As grownups, we often lack the energy to enjoy a good game of tag. Phone tag is one version of tag that adults still play, but it's not nearly as fun as the version of tag that we played back in the schoolyard. A communication solution like VoIP is a great way to eliminate phone tag so you never have to be "it."

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Get Bigger and Better Bandwidth for Your Business

b2ap3_thumbnail_internet400.jpgYou're a business that accomplishes important work. You deserve a fast Internet connection. A business that opts for a consumer-grade Internet connection in order to save money will end up losing more money than what they save. A fast Internet connection can help your business grow, making it worth the extra investment.

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Instant Gratification IT Service

b2ap3_thumbnail_yay400.jpgWith every upgrade to every product, we see technology appealing to people's insatiable need for instant gratification. From microwaves to emails, you know the drill; the most successful innovations are the ones that make life more convenient. Why should your IT service be any different and fail to instantly gratify you?

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Take Back Profitable Space with Cloud Computing

b2ap3_thumbnail_cramped400.jpgOne of the surest ways to boost your bottom line is with cuts. You can then funnel these cuts into your revenue column and look profitable, even with lousy sales. While this approach will boost your bottom line, your numbers will be hollow. The smartest way to cut is to replace the loss with something profitable. Cloud computing lets you make profitable cuts.

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2 Software as a Service Options for Small Manufacturers

b2ap3_thumbnail_thefloor400.jpgEvery small business owner has to overcome the problems that come with having a lack of capital. Owners and managers of a small or medium-sized manufacturing company are often presented with many other problems as well, such as procurement cost increases, shipping cost increases, and resource management. Whether an enterprise manufactures goods directly to end-users, or to larger manufacturers as components for use in the assembly of other goods, they require the highest degree of efficiency possible. To do this, many small manufacturers are looking for affordable software solutions.

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3 Ways We Relieve Your Pain Points!

b2ap3_thumbnail_solutions400.jpgWhat are your business' biggest pain points? Some pain points are obvious, like the issue keeping you up at night. Other pain points are smaller; you may not worry about them as much, but they still negatively affect your bottom line. Here are three ways we can help identify and find solutions for your company's pain points.

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Shock: The Smartphone was Conceived a Century Ago

b2ap3_thumbnail_tesla400.jpgMost people believe that the internet, cellphones, smartphones, and other mobile devices are today's technology. What they may not know is that the very concept of wireless communication and data transmission was being experimented with in the late 1800's to the early 1900's by Nikola Tesla.

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