SMART Blog

Smart Services has been providing independent agents with proactive, fast, and expert technology services since 1991.

Jerry Fetty is the CEO and founder of SMART I.T. Services, Inc. Jerry has been called the "Geek King". He has been helping companies make smart decisions about their networks and automation systems for over 30 years.

Taking a Look at Some Cloud Complications

Taking a Look at Some Cloud Complications

When it comes to implementing new technology solutions, it’s easy to get distracted by all of the great possibilities and miss all of the challenges that it represents. The cloud in particular represents countless chances to improve operations and enhance efficiency, but the side of this is that there are many issues that could arise during the cloud migration process. Let’s consider some of these challenges and how we can help you get around them.

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If Your Google Drive Links Stop Working, It Might Be Due to an Update

If Your Google Drive Links Stop Working, It Might Be Due to an Update

While we cannot express how important it is to update your software and hardware in a timely manner, it is important to keep in mind that some of these updates aren’t going to be perfect. An upcoming update to Google Workspace serves as the perfect example, as the company has recently released an alert to inform users about an issue affecting Google Drive.

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4 Basic Technology Maintenance Practices for Small Businesses

4 Basic Technology Maintenance Practices for Small Businesses

If you are one of the many small businesses out there that does not have reliable technical support for the myriad of devices on your network, it might be difficult to imagine a world where your technology gets the maintenance it needs to thrive. Thankfully, you’re not alone. Here are some basic technology maintenance tips that anyone can implement, plus one at the end that we think small businesses, in particular, will benefit from!

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Software as a Service Solves the Software Licensing Issue for SMBs

Software as a Service Solves the Software Licensing Issue for SMBs

All businesses require software of some sort, but utilizing software comes with its own fair share of frustrations. How do you manage all of the licenses? How do you even afford the often high capital expense that comes with equipping all of your users with the programs they need? Thankfully, the cloud comes to the rescue once again with what’s called Software as a Service.

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Agent Tesla Malware Is After Your Data (And Your Cryptocurrency)

Agent Tesla Malware Is After Your Data (And Your Cryptocurrency)

It doesn’t matter if you are a small locally-owned business or a larger-scale enterprise. Network security is equally important, as all businesses by default collect valuable information for hackers. It makes sense to protect your valuable assets, and your data is one of them. A recent threat called Agent Tesla is just another example of phishing malware designed to steal data from businesses just like yours.

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Three Useful Tips for Microsoft Word

Three Useful Tips for Microsoft Word

Microsoft Word is one of the most utilized platforms in business today because it delivers the results that organizations need. Unfortunately for some of these businesses, their employees may not be as proficient with Word as they need to be. Today, we thought we would provide a few quick tips about using Microsoft Word that you can share. Let’s take a look:

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Examining the Potential Impacts of Big Tech Antitrust Legislation

Examining the Potential Impacts of Big Tech Antitrust Legislation

There are now five bipartisan bills being considered in the United States House of Representatives, strictly intended to help put some checks on the power that today’s modern technology giants have. Let’s consider what these bills are, and why the current business environment has inspired them.

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Fast Food Data Breach is Another in Line of Major Cyberattacks

Fast Food Data Breach is Another in Line of Major Cyberattacks

It seems that the last few months have been filled with major cyberattacks, particularly those taking advantage of major businesses that might not initially be considered targets for these kinds of acts. For instance, McDonald’s Restaurants was recently breached. Let’s examine the situation, and how it plays into the recent trends we’ve witnessed. 

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Tip of the Week: How to Keep Your Emails from Being Flagged as Spam

Tip of the Week: How to Keep Your Emails from Being Flagged as Spam

While spam filtering can be great for your business’ own defenses, the spam filtering that your contacts have in place could very well keep your messages from reaching them. This simply will not do. Let’s go over a few ways that you can help prevent your emails from being caught up in these filters before your contacts or prospects can read them.

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Where are Business’ Security Priorities Right Now?

Where are Business’ Security Priorities Right Now?

According to a survey conducted by Splunk and Enterprise Strategy Group, more business leaders intend to funnel funding into their cybersecurity—88 percent of respondents reporting a planned increase into their investments, 35 percent reporting that these boosts will be substantial. Let’s examine a few of the insights that this survey has revealed.

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Controlling Distractions Can Improve Productivity

Controlling Distractions Can Improve Productivity

Technology is such a wonderful tool for productivity, but one thing that you need to understand is that it cannot work miracles. At the end of the day, we are all still human; distractions creep in that technology cannot prevent. Some users struggle with staying focused, which in turn leads to unproductive behaviors, all of which compounds to create wasted time and money. Let’s discuss some ways that your employees can overcome distractions in the workplace.

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Use These 3 Services to Boost IT Efficiency

Use These 3 Services to Boost IT Efficiency

Efficiency is king in the business world. In order to reach optimal productivity, organizations are always aiming to prevent operational issues, eliminate unnecessary costs, and cut down on anything that keeps them from reaching their goals. Technology is a major tool in this effort, offering solutions that can enhance productivity, automate processes, facilitate collaboration, and maintain critical systems. All of this and more can be done by working with a great IT services provider.

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Ransomware Has Gotten So Bad, It’s Aligned with Terrorism

Ransomware Has Gotten So Bad, It’s Aligned with Terrorism

Ransomware has rapidly progressed from an irritating annoyance to a legitimate global threat, with the U.S. Justice Department officially going on the record and establishing that future ransomware investigations will be handled the same way that terrorism cases are now. Let’s review the reasons behind this policy change and how your business should respond.

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Cloud Migration Challenges You May Run Into

Cloud Migration Challenges You May Run Into

The cloud is a well-established option for businesses to embrace nowadays. So much so, in fact, that the benefits of migrating their data environment to the cloud have encouraged many to take the plunge (or would that thematically be ascent?) into cloud-delivered services. These transitions don’t come without their issues, of course. Let’s go over a few of the most common challenges that a business encounters when performing a cloud migration.

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Tip of the Week: 11 Ways to Instill Security Awareness in Your Team

Tip of the Week: 11 Ways to Instill Security Awareness in Your Team

While it really would be a nice thing to have, there is no magic bullet for your business’ cybersecurity—no single tool that allows you to avoid any and all issues. However, there is one way to help make most threats far less likely to be successful: building up your company’s internal security awareness amongst your employees and team members. Let’s go over eleven ways that you can help ensure your company is properly protected, simply by encouraging your employees to take a more active role in guarding it.

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Hackers Start Beef with JBS Ransomware Attack

Hackers Start Beef with JBS Ransomware Attack

Last weekend saw a significant cyberattack waged against the world’s largest meat processor and distributor, JBS S.A., that completely suspended the company’s operations in both North America and Australia… and as a result, has impacted the supply chains associated with the company. Let’s examine the situation to see what lessons we can take away from all this.

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Understanding the Relationship Between HIPAA and HITRUST

Understanding the Relationship Between HIPAA and HITRUST

HIPAA—the Health Insurance Portability and Accountability Act—is a serious concern for all healthcare providers that operate within the United States, and for good reason! Since August 1996, HIPAA has mandated that these healthcare providers comply with various best practices. While HIPAA is relatively familiar to many people for assorted reasons, fewer know about HITRUST (the Health Information Trust Alliance) and how these acronyms ultimately cooperate with one another.

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Tip of the Week: Properly Manage Your Browser’s Saved Passwords (or Disable The Features Entirely)

Tip of the Week: Properly Manage Your Browser’s Saved Passwords (or Disable The Features Entirely)

Most accounts these days require a password of some sort, and as such, the average user has countless of these codes that need to be kept both secure and top-of-mind. Some web browsers have built-in password management tools to help make them more user-friendly, but with so much convenience involved, one has to ask whether or not these built-in management tools are as secure as they should be.

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Understanding the Different Kinds of Blockchain and Their Purpose

Understanding the Different Kinds of Blockchain and Their Purpose

The blockchain has made quite a splash, beginning as the technology that powers Bitcoin before branching out into different use cases that many businesses are already taking advantage of. Let’s go over the benefits—and shortcomings—of the various varieties that blockchain now comes in, and how they are commonly used.

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Do We Really Need a Computer Feature to Tell Us We Need a Break?

Do We Really Need a Computer Feature to Tell Us We Need a Break?

Workplace stress has increasingly been focused on as a prescient problem for businesses, with an increased focus on identifying the causes and mitigating the impacts. A recently published patent from Microsoft helps to demonstrate how seriously this is now taken… although it also begs the question: do we really need technology’s help to identify when we feel stressed?

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