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Smart Services has been providing independent agents with proactive, fast, and expert technology services since 1991.

Great Lakes Automation Day (GLAD) 2009


The Michigan Association of Insurance Agents will be holding its annual Great Lakes Automation Day (GLAD) event on November 6, 2009 at the Kellogg Center in East Lansing, Michigan. The theme for this year's event is "Agencies in the Age of Social Media."

Do you think social media is just a fad? Come find out what the experts think about its potential benefits and the best practices to utilizing it at your insurance agency.

Speakers for GLAD 2009 include Bryant Caudill of SMART I.T. Services, Steve Anderson, and Angelyn Treautel of the IIABA's Agents Council for Technology.

Don't miss out on this great event! Visit http://www.michagent.org/more information and to register.

 

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GLAD 2009 Recap


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Michigan Agents Gather for the Nation’s Longest Running State Technology Conference



The longest running state agent technology conference in the nation, Great Lakes Automation Day (GLAD) was presented by the Michigan Association of Insurance Agents on November 11, 2010.

The event drew over 150 agents to hear presentations from agents on the leading edge of technology, carrier technology representatives, agency IT leaders, and more. GLAD’s day-long format was topped-off with numerous vendor booths and wonderful networking opportunities.

Steve Brooks of B & B Premier Insurance Solutions kicked off the day with his keynote presentation regarding the latest tools and opportunities for agents to grow their personal lines business, despite intense competition from captive and direct agents.

Mike Steger, Communications Manager at Michigan State University, followed with a fast-paced session that highlighted 45 technology tips in a mere 45 minutes. His presentation included a slew of websites and resources, most of which are free to agents, which can be used for improving online presence, productivity, and more.

After two additional sessions and a delicious lunch, Jerry Fetty took the Kellogg Center stage to present Mobile Computing Today. Jerry discussed the latest developments and reviewed a variety of devices, emphasizing the need to understand how agents plan to work remotely in order for them to select the mobile platform and device that will allow them to be the most productive.

A concurrent Michigan NetVU user group meeting rounded out the information-packed day.

Thank you to everyone who stopped by the SMART I.T. Services and MySalesResults booths and congratulations to Ashley Whitney of Harbor Brenn Insurance Agency, winner of our raffle for an Archos 2.8 internet tablet device. We hope to see you all again at the MAIA’s Annual Convention on February 22-24, 2011 in Mt. Pleasant, Michigan!

 

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