Smart Services has been providing independent agents with proactive, fast, and expert technology services since 1991.

MySalesResults Joins SMART I.T. Services, Inc.'s Suite of Insurance Agency Technology Tools

STERLING HEIGHTS, MI (February 1, 2010) – SMART I.T. Services, Inc., an information technology services provider focused on serving independent insurance agencies, recently acquired MySalesResults, a web-based sales management tool designed specifically for independent insurance agencies.

MySalesResults will join SMART I.T Services’ set of IT services and solutions for insurance agencies, including proactive network monitoring and management, data backup and standby server, electronic document management, communications solutions, and more.

MySalesResults is designed to be a simple, effective, producer prospecting and results tracking tool. It allows producers to track and manage their prospect pipeline throughout the sales process and it allows managers to review producer sales results compared to their sales goals, by individual producer, department and agency.

Jessica Stevenson, Account Executive for MySalesResults, will continue with MySalesResults providing sales and customer support to agency customers throughout the United States and Canada.

“MySalesResults is a well proven and respected tool for agencies to manage their sales team. It is a welcome compliment to the technology services we currently offer to independent insurance agencies.” stated Jerry Fetty, Founder and CEO of SMART I.T. Services, Inc.

Hetrick & Associates Insurance Agency from Marquette, Michigan, along with Jessica Stevenson and a program developer, created MySalesResults in 2006 as a solution to streamline their sales management and tracking abilities.

“We are confident that Jerry and the SMART I.T. Services team will bring MySalesResults to the next level of success in the industry. We have brought MySalesResults from an idea, to an actual service that independent insurance agencies utilize throughout the United States and Canada. Agencies find success in MySalesResults assisting them in organizing and managing their producers, sales processes, and goals. We are also looking forward to working with Jessica and continuing as a customer of MySalesResults,” said Scott White, VP & Sales Manager of Hetrick & Associates Insurance Agency.

About SMART I.T. Services, Inc.
SMART I.T. Services, Inc. is an information technology (IT) services provider that has been serving insurance agencies since 1991. Agencies have turned to SMART I.T. Services, Inc. to reduce their IT costs, increase productivity, and gain peace of mind. Additionally, SMART I.T. Services is a Microsoft Gold Certified partner and is certified under the Managed Service Providers Accreditation Program (MSAP) by the MSP Alliance. SMART I.T. Services is also the only endorsed and recommended technology services provider of the Michigan Association of Insurance Agents (MAIA). For more information, visit

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Gearing Up for the MAIA's 19th Annual Convention

The Michigan Association of Insurance Agents' 19th Annual Convention is right around the corner and will take place February 23-25, 2010 at the Amway Grand Plaza in Grand Rapids. This conference is the largest annual gathering of insurance professionals in Michigan.

Jerry Fetty (SMART I.T. Services) and Wayne Joubert (MAIA) will be presenting The Benefits and Pitfalls of Using Social Media at Your Agency on Tuesday, February 23rd at 1:30 pm. You will see examples of how some agencies are using social media to extend customer service and build relationships. The session will also explore some of the pitfalls and how to make sure social media tools are used appropriately.

You can view all of the other great convention topics and get more information here.

Be sure to drop by our booth #41 and find out about our technology services and solutions that can save your agency money, increase employee productivity, and reduce risk.
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SMART I.T. Services Hires Vanni as Account Manager

STERLING HEIGHTS, MI (July 16, 2009) – SMART I.T. Services, Inc., information technology services provider, recently announced that Doug Vanni has been appointed Account Manager for the company.

Vanni’s responsibilities will include marketing SMART I.T. Services’ automation and technology services, including S.M.A.R.T. Services®, electronic content management, intelligent telephony, and other solutions, as well as managing existing accounts.

Vanni brings with him 10 years of sales and marketing experience with extensive knowledge of the insurance industry, most recently working for a leading comparative rating software provider. Vanni has a background in Marketing, Sales, and Customer Service and earned an M.B.A in Marketing from St. John Fisher College of Rochester, NY.

“I have known Doug for years and he is highly regarded in the insurance industry for his relationships and professionalism. He will be a great asset at our company and we are please to have him on our team,” stated Jerry Fetty, CEO.

About SMART I.T. Services, Inc.
SMART I.T. Services, Inc. is an information technology (IT) services provider that has been serving insurance agencies since 1991. Businesses have turned to SMART I.T. Services, Inc. to reduce their IT costs, increase productivity, and gain peace of mind. Additionally, SMART I.T. Services is a Microsoft Gold Certified partner and is certified under the Managed Service Providers Accreditation Program (MSAP) by the MSP Alliance. For more information, visit


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