The Michigan Association of Insurance Agents' 19th Annual Convention is right around the corner and will take place February 23-25, 2010 at the Amway Grand Plaza in Grand Rapids. This conference is the largest annual gathering of insurance professionals in Michigan.Jerry Fetty (SMART I.T. Services) and Wayne Joubert (MAIA) will be presenting The Benefits and Pitfalls of Using Social Media at Your Agency on Tuesday, February 23rd at 1:30 pm. You will see examples of how some agencies are using social media to extend customer service and build relationships. The session will also explore some of the pitfalls and how to make sure social media tools are used appropriately.You can view all of the other great convention topics and get more information here.Be sure to drop by our booth #41 and find out about our technology services and solutions that can save your agency money, increase employee productivity, and reduce risk.