SMART Blog

Smart Services has been providing independent agents with proactive, fast, and expert technology services since 1991.

Jerry Fetty is the CEO and founder of SMART I.T. Services, Inc. Jerry has been called the "Geek King". He has been helping companies make smart decisions about their networks and automation systems for over 30 years.

Here’s the Most Efficient Way to Back Up Your Data

Here’s the Most Efficient Way to Back Up Your Data

Is your business still using tape as its primary method of data backup? If so, you could be missing out on a more reliable, less time-consuming alternative. Image-based, or “snapshot” backup solutions are the optimal way to guarantee the continuity of your organization’s data infrastructure.

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New Company Seeks to Address Security Vulnerabilities of Connected Cars

New Company Seeks to Address Security Vulnerabilities of Connected Cars

Volkswagen has teamed up with three Israeli cybersecurity experts to form Cymotive, a company dedicated to creating solutions for preventing cyber attacks against computerized cars.

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Tip of the Week: Get More Battery Life Out of Your Android Device With Doze Feature

Tip of the Week: Get More Battery Life Out of Your Android Device With Doze Feature

The more you use your device, the more often you reach for your charger for an afternoon plug-in session. For business owners who are increasingly using their smartphones as their primary work device, a short battery lifespan can impact effectiveness and productivity. Enter Android Doze, a new feature that could improve your battery life.

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Physical File Storage vs. Digital File Management, Which is Better?

Physical File Storage vs. Digital File Management, Which is Better?

Since its invention in 1898 by Edwin G. Seibels, the storage solution of choice in many office environments has been the filing cabinet. However, there is a better option available with far greater utility in the modern office: the document management solution.

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Study Shows Way Too Many Businesses Ignore Insider Threats

Study Shows Way Too Many Businesses Ignore Insider Threats

Insider threats are defined as internal threats that could come in the form of either malicious or negligent users. Perhaps an employee recently quit and left the office in a flurry of madness, or maybe you have employees who just don’t care to follow security best practices. Either way, insider threats are major problems that need to be addressed.

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Be on the Lookout Executives, Hackers are Targeting You!

Be on the Lookout Executives, Hackers are Targeting You!

You may have heard about CEO fraud, which is commonly referred to as “whaling.” It’s like a phishing scheme, but on a much more intricate scale. Instead of faking the identity of another employee, or someone from a financial institution or government agency, the hacker will try to use the identity of a business owner or CEO instead. The idea is to use an employee’s fear of confrontation and eagerness to comply with requests to the hacker’s advantage--and you’d be surprised by how often it works.

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4 Ways Outsourced IT Lets You Do Much More for Much Less

4 Ways Outsourced IT Lets You Do Much More for Much Less

Cloud Management
The cloud continues to increase in popularity, in part due to the overwhelming convenience that it provides for small businesses. When your workforce needs to be agile, they need access to data and applications on the move. This means that they can be productive anytime, anywhere. However, managing a cloud server can be a daunting task for a business that doesn’t have a full-time internal IT department. Outsourcing this responsibility to a managed service provider lets your business focus on productivity, rather than managing your technology.

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Credit Card Companies Turn to Selfies to Prevent $118 Billion Worth of False Declines

Credit Card Companies Turn to Selfies to Prevent $118 Billion Worth of False Declines

Payment via mobile device is gaining in popularity thanks to the latest smartphones making it easier than ever to pay bills or send money whenever needed. Yet, this trend also presents an interesting conundrum. What’s the best way to make mobile payments, and how can they be processed with minimal chance of being compromised?

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Managed IT is a Valuable Solution to Your Technology Woes

Managed IT is a Valuable Solution to Your Technology Woes

When your organization is suffering with failing computer hardware, you will almost certainly experience increased downtime that will result in operational inefficiency and an overall lack of productivity. In order to keep your business technology properly working for you, you will need access to knowledgeable technicians and their years of IT expertise.

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Why You Can’t Afford to Ignore a Data Backup and Disaster Recovery Solution

Why You Can’t Afford to Ignore a Data Backup and Disaster Recovery Solution

Data backup and disaster recovery are critical to the success of the modern business, but so many organizations still don’t see the importance of maintaining copies of their data infrastructure, or simply don’t think that they will fall victim to a data loss incident. Unfortunately, in this case, we have to insist that you consider data backup and disaster recovery; it’s not a matter of if you lose your data, but when.

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FBI Director Insists Government Can Access Any Private Record

FBI Director Insists Government Can Access Any Private Record

Does the U.S. Constitution allow the American government to access the electronic devices of its citizens? Based on comments by FBI Director James Comey during Symantec’s Annual Government Symposium, it certainly does.

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Tip of the Week: How Instant Messaging Can Be Used to Improve Workplace Collaboration

Tip of the Week: How Instant Messaging Can Be Used to Improve Workplace Collaboration

Instant messaging, once primarily used for social interaction, is finding a place in daily business communications. A survey from BetterCloud and reported by ITProPortal showed that over half of users believe instant messaging will become the new email in the office, which, when you think of how useful email is in the business environment, is an impressive statement. The problem lies in showing users how to leverage best practices for their instant messaging solution, and managing perhaps the biggest downside of all: how distracting it can be.

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Situations Can Quickly Deteriorate When Employees Attempt to Resolve IT Issues

Situations Can Quickly Deteriorate When Employees Attempt to Resolve IT Issues

One of the most common threats to sensitive corporate data comes from within your organization in the form of user error. It is, in fact, the leading cause of data loss and security-related problems for business.

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Couple Exploits Vulnerability With IRS Filing System, Steals $1M, Goes to Jail

Couple Exploits Vulnerability With IRS Filing System, Steals $1M, Goes to Jail

Anthony and Sonia Alika recently found out that the Internal Revenue Service is not an organization to mess with. Having been busted for filing fraudulent tax returns through the often-exploited Get Transcript site managed by the IRS, the couple will spend some time in the slammer in addition to paying restitution.

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3 Built-in Windows 10 Security Tools that Keep Hackers at Bay

3 Built-in Windows 10 Security Tools that Keep Hackers at Bay

As perhaps the most widely-used computing tool in the workplace, Windows remains a huge target for hackers of all kinds. Criminals are always trying to uncover vulnerabilities in the operating system, but this time around, Microsoft has truly outdone themselves. Windows 10’s built-in security, according to hackers at the Black Hat conference in Las Vegas, allows for the most secure Windows operating system in several years.

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Tip of the Week: Why Routinely Changing Your Password Isn't Always a Good Idea

Tip of the Week: Why Routinely Changing Your Password Isn't Always a Good Idea

We've been told for years it’s best to routinely change your passwords. That way, if a password were stolen, it would lose its value when the user goes to change it. While this sounds logical, new research shows that sometimes it may actually be better NOT to change your passwords.

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NATO Officially Declares Cyberspace a Battlefield

NATO Officially Declares Cyberspace a Battlefield

Security professionals have been at war with hackers ever since the Internet was created, but a recent NATO decision has affirmed the fact that cybersecurity is a real-world problem, and one that needs to be fixed. Just like land, air, and sea, cyberspace has become a battlefield, albeit a very different kind.

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Can Your Data Backup Plan Stand Up to These 4 Common Threats?

Can Your Data Backup Plan Stand Up to These 4 Common Threats?

Disasters are an unfortunate part of doing business in a technology-heavy workplace. You need to expect the worst, but it’s often difficult to predict what types of disasters your organization will have to endure. There are a few universal disasters that you’ll encounter, regardless of where your business operates.

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Alert: 27 Vulnerabilities Patched in Latest Round of Windows Updates

Alert: 27 Vulnerabilities Patched in Latest Round of Windows Updates

Microsoft's latest round of security patches resolved 27 vulnerabilities affecting Windows, Microsoft Office, Internet Explorer, the Edge browser, and other software. It’s important to patch these vulnerabilities as soon as possible. If, on the other hand, you’ve already applied the latest security patches, you have little to fear.

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Your Technology Will Inevitably Need to Be Replaced. What’s Your Plan?

Your Technology Will Inevitably Need to Be Replaced. What’s Your Plan?

Replacing your aging or broken-down hardware is a part of doing business, and one that few business owners want to think about before it must be done. Hardware is expensive and tricky to replace without experiencing at least some downtime. That’s not to mention arguably one of the most important questions you have to ask yourself: What do you do with your old technology that’s filled with sensitive data?

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