SMART Blog

Smart Services has been providing independent agents with proactive, fast, and expert technology services since 1991.

Jerry Fetty is the CEO and founder of SMART I.T. Services, Inc. Jerry has been called the "Geek King". He has been helping companies make smart decisions about their networks and automation systems for over 30 years.

How to Make Your Passwords More Secure and Easier to Use

How to Make Your Passwords More Secure and Easier to Use

Passwords are a critical security component of your online accounts, providing a fine line of defense against the horde of threats on the Internet. The problem that many users have with passwords, however, is that good passwords are difficult to remember. Plus, on their own, passwords aren’t necessarily the most secure option. So, how can you make passwords both easier to use and more secure?

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Communities Can Now Activate Facebook’s Safety Check

Communities Can Now Activate Facebook’s Safety Check

Since 2014, Facebook has quietly offered Safety Check, a crisis response tool that lets users in areas struck by natural disasters or other emergencies to confirm their safety on the social network. Originally, Facebook itself had to activate a Safety Check, but that has changed; the power to activate a safety check is now in the hands of the stricken community.

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Tip of the Week: 3 Simple Tricks to Resolve a Troublesome Wi-Fi Connection

Tip of the Week: 3 Simple Tricks to Resolve a Troublesome Wi-Fi Connection

We've all hit the Wi-Fi dead zone: that place where a wireless signal drops or becomes unstable. This week we review some basic troubleshooting tips you can use to resolve your connection troubles.

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Tip of the Week: These Windows 10 Shortcuts are Worth Committing to Memory

Tip of the Week: These Windows 10 Shortcuts are Worth Committing to Memory

A mouse is necessary for working with documents or for browsing the Internet. However, that shouldn’t stop you from using key command shortcuts to cut down on the number of clicks you need to make. With Windows 10, there are plenty of shortcuts that can be used to accomplish more throughout the workday.

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A Pocket Guide to Cloud Computing

A Pocket Guide to Cloud Computing

Everyone by now has heard of cloud computing. But what does “the cloud” actually refer to, and what must a business owner consider as they select a solution for their needs?

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An SMB’s Guide to Understanding HIPAA

An SMB’s Guide to Understanding HIPAA

Security has never been easy for any business that deals with sensitive information. Nowadays, even a small business that uses an Internet connection has to worry about hackers and malware of all types. This is especially problematic for small healthcare offices that need to keep sensitive information secure and safe from online threats.

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Take a Close Look Before Downloading That Free App

Take a Close Look Before Downloading That Free App

So, you came across a free app online that seemed interesting, entertaining, or helpful, and you decided to download it. However, after you clicked the download button you immediately regretted your decision as it began to install browser toolbars, adware, and other annoying (and potentially dangerous) software onto your device. How can you keep this “crapware” from getting out of hand?

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How Unused Applications May Be Hurting Your Budget

How Unused Applications May Be Hurting Your Budget

When a business finds new software solutions that can effectively replace their older, less efficient systems, applications can often go unused for extended periods of time. However, these unnecessary apps can waste time and money for your business, which can add up quickly. In fact, as much as 38 percent of enterprise applications are wasting away on organizations’ networks.

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3 Ways Outsourced IT Helps Companies Better Manage Their Technology

3 Ways Outsourced IT Helps Companies Better Manage Their Technology

When was the last time you had to reach out to IT support, only to have to wait for the tech to drive to your office and resolve the problem far too late? This is a common occurrence amongst business owners, and if your technology is mission-critical, you can’t afford to deal with more downtime than necessary. How can your business more effectively take advantage of technology support? A remote monitoring and maintenance solution may be just what you need.

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2 Advantages to Hosting Your Own Phone System In-House

2 Advantages to Hosting Your Own Phone System In-House

A lot has been said about the advantages and disadvantages of hosted and in-house telephony infrastructures. While businesses find that a cloud-hosted VoIP phone system is very convenient, there are others who believe that an on-site telephony infrastructure presents a certain value.

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Tip of the Week: 5 Best Security Practices Hackers Hate

Tip of the Week: 5 Best Security Practices Hackers Hate

Hackers are always attempting new ways to steal or corrupt sensitive data. If you don’t take the opportunity to protect your systems, you could face a major data loss incident or security discrepancy. Here are five ways you can protect your business’s infrastructure from hackers waiting to steal your data.

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Let’s Clear Up Some Major Misconceptions About Data Backup

Let’s Clear Up Some Major Misconceptions About Data Backup

Data backup is a critical component of a business continuity plan, but many businesses fail to understand why data backup is important, as well as what it entails. Here is why data backup is important, and why you need it for your business. An understanding of how your data backup saves your infrastructure will allow you to effectively use it for business continuity.

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eBay Revamps Security Protocols. Should Your Business Follow Suit?

eBay Revamps Security Protocols. Should Your Business Follow Suit?

Internet companies are always seeking ways to improve and ease the experience of their customers and clients. Take, for example, eBay. The famous reselling site has been taking steps to install an assortment of new features to improve its customers’ experience.

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Follow These 3 Rules for a Smoother Cloud Migration

Follow These 3 Rules for a Smoother Cloud Migration

So, you’re convinced that cloud computing is the way to go for your agency. That’s great, and it’s an easy choice to make, seeing the cloud affords your business benefits such as increased productivity, improved collaboration, anytime/anywhere access, and much more. Now that you’ve decided to go with the cloud, what’s your next move to make it a reality?

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Tip of the Week: Successful Remote Workers Swear By These 4 Rules

Tip of the Week: Successful Remote Workers Swear By These 4 Rules

With today’s great technology solutions, working remotely is no longer just a dream. Many businesses have either a partial or a complete remote staff, and it’s all held together by modern technology solutions. However, even with the latest tech, remote workers still have to be diligent and invest in their own success.

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3 Common Threats You Need to Know About: Malware, Rootkits, and Trojans

3 Common Threats You Need to Know About: Malware, Rootkits, and Trojans

Security is increasingly becoming one of the most important parts of running a business, especially today when organizations rely heavily on their technology solutions. Some of the most dangerous threats lurk on a business’s network, waiting for an opportunity to do some real damage. With the right preventative measures, however, your business can catch these threats in the act before they can accomplish their goals.

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3 Major Pain Points Alleviated By a VoIP Phone System

3 Major Pain Points Alleviated By a VoIP Phone System

Software-based phone systems are increasingly popular in the workplace. Traditional phone systems, while helpful under certain situations, are becoming increasingly antiquated compared to Voice over Internet Protocol (VoIP). VoIP can help you save money and improve efficiency. But is VoIP right for your business?

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Time for a Server Refresh? Consider Virtualization

Time for a Server Refresh? Consider Virtualization

Hardware refreshes often cause turmoil for businesses, particularly because of the cost of new servers and the time it takes to migrate data from one location to another. Thankfully, with the advent of virtualized servers, businesses have an alternative to the outright purchase of expensive, new hardware solutions. A virtual server hosted in the cloud offers not only a more immediate reprieve, but can also significantly reduce costs for your organization in the long run.

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Tip of the Week: Think Twice Before Connecting to Public Wi-Fi

Tip of the Week: Think Twice Before Connecting to Public Wi-Fi

Wireless Internet signals, referred to as Wi-Fi, are commonplace in the office. Even organizations that don’t need access to the Internet, like restaurants and coffee shops, have wireless connections available for customer use. However, just because you can connect to free Wi-Fi, doesn’t mean that you should.

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Alert: Even Chip-Based Cards Can’t Protect You From This New ATM Scam

Alert: Even Chip-Based Cards Can’t Protect You From This New ATM Scam

For years hackers have found ways to infiltrate and steal money from ATMs, but the latest tact is so dangerous that even the Secret Service has issued a warning about it.

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