SMART Blog

Smart Services has been providing independent agents with proactive, fast, and expert technology services since 1991.

Jerry Fetty is the CEO and founder of SMART I.T. Services, Inc. Jerry has been called the "Geek King". He has been helping companies make smart decisions about their networks and automation systems for over 30 years.

Spring Cleaning Your Business and Its Technology

Spring Cleaning Your Business and Its Technology

Spring seems to be the natural time, after what are commonly dreary winter months, to revitalize and refresh your environment - why shouldn’t your business be included? Not only does it help your operations, a clean environment also has many direct benefits for your employees. Let’s review the effects of keeping your business, and its technology, in order.

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Security Questions about the Internet of Things

Security Questions about the Internet of Things

We often talk about how the Internet of Things can create security issues in businesses if not properly handled. While there are some very real threats that can be posed by the IoT in the workplace, there is no denying that it can also serve some very real utility there as well.

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The Value Managed IT Services Gives Your Business

The Value Managed IT Services Gives Your Business

Whether you’re just a small business looking to get operations moving in your chosen location, or you’re an enterprise with multiple offices across the country, one thing is universally the same: you need IT support in some capacity. As more technology is added to networks of all sizes and complexities, the need to manage this technology improves. Thankfully, you don’t necessarily have to go at it alone--you have third-party outsourcing at your disposal, which can save you both time and money in the long run.

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Do You Know the Real Value of Your IT?

Do You Know the Real Value of Your IT?

How much value does your company get from its technological assets? This might seem like a simple question, but it doesn’t have a simple answer. You can implement the latest and greatest solutions, but you don’t necessarily gain value from them, or as much as similar organizations in your field. With businesses aiming to cut costs and secure a profitable future, how can you make sure that IT is providing value to your organization?

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Small Business Communication Options to Boost Productivity

Small Business Communication Options to Boost Productivity

Miscommunication is something that plagues even the best, most organized organizations. Small businesses might be more tight-knit than your traditional enterprise, but humans are prone to miscommunication, and can be a major problem. We can help your business improve the way that it communicates and collaborates, and it all starts by considering how you can eliminate miscommunication in your office.

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Have You Considered Outsourced Project Management?

Have You Considered Outsourced Project Management?

Project implementation is a tricky subject for small businesses to approach primarily due to a lack of funding or dedicated personnel. Nowhere is this more true than for technology project implementation, be it a new email server or a revamped networking infrastructure. Depending on your business’ specific situation, it’s often more convenient to simply invest in outsourcing the project management to a third party.

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Could You Spot a Social Engineering Attack?

Could You Spot a Social Engineering Attack?

As invaluable as the security solutions that protect a network are, they can be effectively rendered useless if a cybercriminal is skilled in social engineering. Social engineering is the practice of using manipulation to access protected resources. If your business and its team are vulnerable to a social engineering attempt, you are missing a critical piece of your data security strategy.

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Strong Internal Communications Can Bring Major Benefits

Strong Internal Communications Can Bring Major Benefits

Internal communications are remarkably important for a business with multiple moving parts. In a world with many choices for communication, how does your company keep in touch? We’ve put together five great ways that your company can take advantage of today’s networking technology to create an infrastructure meant to help your employees stay connected to one another and promote organizational cooperation.

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Large or Small, Data Breaches Can Wreck Your Business

Large or Small, Data Breaches Can Wreck Your Business

It’s no secret that a data breach can have serious consequences for any business, especially after some of the events that occurred throughout 2017. From the costs to repair any internal damage done to the efforts it takes to regain client trust, recovering from such an attack is no easy feat--and they’re only poised to get worse.

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MSPs Face Many of the Same Problems Your Business Faces

MSPs Face Many of the Same Problems Your Business Faces

The average business relies on several technology solutions that make maintaining a network infrastructure more challenging. Eventually, it gets to the point where technology becomes difficult to maintain without the help of an on-site IT department. Unfortunately, small businesses often have trouble supporting their infrastructures, as they don’t have the funds to hire and maintain an internal IT department. What’s the best way for a smaller organization to keep their technology in working order?

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Managed IT Services Present Opportunities

Managed IT Services Present Opportunities

How does your business manage its technology solutions? If you have an in-house IT department, you might think that you have a better shot at keeping your business safe from a hard drive failure, but this is only if your IT department isn’t already overwhelmed with work. You might find that implementing new solutions is tricky, which wastes time and resources on your part. What’s the small business to do?

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Redundancy: a Benefit When Dealing with Data

Redundancy: a Benefit When Dealing with Data

Data is the backbone of any modern business. Since your organization relies so much on it, you need to have measures in place to ensure that your business can access it in some way, shape or form at all times. This is easier said than done, especially for a business on a budget. We’ll walk you through how you can implement a comprehensive data backup solution to protect your organization.

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At What Point Does a Service Become Spyware?

At What Point Does a Service Become Spyware?

Spyware, like other malware, is a problem for any organization. Since your business generates, collects, and uses considerable amounts of data, there are plenty of organizations that want to get their hands on it. You spend so much time and money protecting your data against threats on the Internet, but what if the spyware were to just come standard on the computer you just bought?

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A Social Media Strategy Helps Businesses Start the Conversation

A Social Media Strategy Helps Businesses Start the Conversation

Building a social media strategy can be somewhat troublesome for the modern business. Not only do you not know how it can affect your organization, you also know that your competitors are likely using it. To this end, we’ll go over how your organization’s social media practices can influence success.

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Business Technology Continues to Shift to the Web

Business Technology Continues to Shift to the Web

Businesses today rely on so much technology that it’s impossible to think about operations without considering how technology can make them more efficient. In fact, many organizations would completely collapse without the innovations brought about as a result of technology development. One of the hottest trends over the past few years has been the shift from in-house assets to web-based assets, ranging from application access to infrastructure hosting.

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There Is More to the Internet of Things Than You Know

There Is More to the Internet of Things Than You Know

Do you know how the countless devices entering the workplace will affect your business’s infrastructure and security? It’s important to remain future-minded about how the Internet of Things and connected devices will influence your business in the near future. According to HAX Hardware Trends, 2018 will see a multitude of changes in how we approach the Internet of Things, as well as how businesses manage it for their networks.

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Is Your Backup and Recovery Strategy Solid?

Is Your Backup and Recovery Strategy Solid?

Does your business know how it takes data backups and restores data following a disaster? It’s one of the most important parts of managing a business, especially in a world where hackers and mistakes can happen in a moment’s notice. Do you know how to ensure that your business is as secure as possible in the event of a disaster? A good place to start is understanding the various terminology associated with data backup and disaster recovery.

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Business Communications You Can Depend On

Business Communications You Can Depend On

Would your business fall apart if communications halted? This is one of the major pitfalls that businesses have to deal with, as without proper teamwork and communication, operations can fall apart and productivity can be lost. What are some of the ways that your business manages the many modes of communication that it relies on?

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Using 2017's Examples to Maintain Network Security in the New Year

Using 2017's Examples to Maintain Network Security in the New Year

Network security is a crucial consideration for every single business, especially ones that utilize the Internet. There were a lot of negatives and some positives that came out of 2017 in regards to cybersecurity. Below we have listed some of the most troubling cybersecurity statistics collected in 2017, and we’ve followed it up with suggestions on how to keep your business safe in 2018.

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Two-Factor Authentication Frequently Asked Questions

Two-Factor Authentication Frequently Asked Questions

Data security is such a core consideration of the modern business that every small effort you can take to protect your business is important. One such effort is the implementation of two-factor authentication. However, your employees may not initially feel entirely comfortable with some facets of two-factor authentication.

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