SMART Blog

Smart Services has been providing independent agents with proactive, fast, and expert technology services since 1991.

Jerry Fetty is the CEO and founder of SMART I.T. Services, Inc. Jerry has been called the "Geek King". He has been helping companies make smart decisions about their networks and automation systems for over 30 years.

What a Firewall Does and Doesn’t Do, and Why it Matters for Your Business

What a Firewall Does and Doesn’t Do, and Why it Matters for Your Business

So you keep hearing about the need for a firewall, but maybe you’re not exactly sure what it is or even what it does. As a business owner, you don’t need to fully grasp the complexities of network security in order to effectively manage your company. Although, it is beneficial for every business owner to understand the basics of what a firewall is, along with a working knowledge of how it protects an organization’s IT infrastructure.

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3 Benefits to Managed IT that Are Too Good to Ignore

3 Benefits to Managed IT that Are Too Good to Ignore

You’re in the middle of a project when your computer starts acting up. You smack it around a little bit to see if that has any effect, but it only makes the problem worse. Suddenly, there’s a blue screen and you have no clue what to do. What happened to your data? What will happen to your project? What will you do about the workstation replacement? Read on to find out.

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Over 75% of Organizations Are Vulnerable to Hackers, Study Finds

Over 75% of Organizations Are Vulnerable to Hackers, Study Finds

Is your business prepared to handle all kind of online threats? A recent study shows that it probably isn’t. According to the think tank Ponemon Institute, four out of five businesses don’t have the infrastructure or security experts they need to spot and prevent incoming cyber attacks from succeeding. This is a significant statistic that can’t be ignored, especially if you want to secure your business.

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Tip of the Week: 6 Ways to Charge Your Mobile Device Battery Faster

Tip of the Week: 6 Ways to Charge Your Mobile Device Battery Faster

When your device's battery is in the red, it’s often the same time you can't find somewhere to charge it. In situations like this, your first thought is, “Where is the nearest outlet?” Subsequently, your next thought might be, “How can I charge the battery faster?”

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Tip of the Week: 5 PC Maintenance Tips in Honor of National Clean Out Your Computer Day

Tip of the Week: 5 PC Maintenance Tips in Honor of National Clean Out Your Computer Day

DId you know that February 13 was National Clean Out Your Computer Day? Even if you missed it, go grab yourself a can of compressed air and your trusted IT technician, and don't miss out on this annual opportunity to improve your computer’s performance.

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Use this Tested Formula to Improve Employee Loyalty

Use this Tested Formula to Improve Employee Loyalty

There’s an undeniable connection between success and emotional attachment. Marketers know this, which is why you see so many commercials that seek to manipulate your heartstrings. The point of these stirring advertisements is to engage consumers on a deeper level, and thus, create brand loyalty. It stands to reason that the same strategy can be applied to retaining and engaging your employees.

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Tip of the Week: Simple Ways to Help Your Employees Know More About IT

Tip of the Week: Simple Ways to Help Your Employees Know More About IT

How much of IT management is your employees responsible for? Agencies will often have their employees service their own workstations to some degree, primarily because they don’t have the resources to devote entirely to IT management and maintenance. This lack of IT talent can largely be made up for by training your employees on basic computer tasks.

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Tip of the Week: 4 Smartphone Accessories To Make Life Easier

Tip of the Week: 4 Smartphone Accessories To Make Life Easier

Here are four of the best smartphone accessories out there that will help you get more battery life out of your device and communicate more effectively.

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How Backing Up Your Data Safeguards Your Business From a Disaster

How Backing Up Your Data Safeguards Your Business From a Disaster

Data might be the single most important asset of any business, but you would be shocked to hear about how many organizations don’t consider data loss to be a prominent threat. The fact remains that it doesn’t take an immense disaster to wipe out an entire infrastructure, and that you should expect the worst to happen regardless of how unlikely it is to do so.

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Half of Executives are Unclear on Data Compliance Laws. Are You?

Half of Executives are Unclear on Data Compliance Laws. Are You?

Regardless of what industry a company is classified under, they all are responsible for upholding particular standards to ensure compliance with industry regulations. However, according to the 2016 State of Compliance survey, a shockingly high number of organizations were shown to be a bit fuzzy on their requirements.

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Why it’s Worth it to Ditch the Desktops

Why it’s Worth it to Ditch the Desktops

Is there any good reason to use desktops in your office? While many businesses still utilize workstations, it’s becoming increasingly obvious that the advantages afforded by mobile technology should make desktops obsolete, especially in light of a recent study.

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The Top 5 Cyber Threats You Need to Look Out For

The Top 5 Cyber Threats You Need to Look Out For

When it comes to data breaches, some users don’t know or suspect one has occurred until it’s far too late to do anything about it. Sometimes viruses or malware will lurk on a device until certain criteria are met. Others will execute immediately. We’ve listed some of the potential threats that you will encounter in the business world, as well as what you can do about them.

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Tip of the Week: How to Beat Common Scams

Tip of the Week: How to Beat Common Scams

Cybersecurity is increasingly becoming one of the most important concerns of business. Here are some good ways your employees can contribute to your company’s technology security practices.

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Tip of the Week: How to Know if You’ve Experienced a Data Breach

Tip of the Week: How to Know if You’ve Experienced a Data Breach

You are no doubt aware that hackers are targeting the data or businesses of all sizes. But if your agency's data were to be targeted in a data breach, would you be able to see the attack coming? Here are three telltale signs that your data is in imminent danger.

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The Flexibility of VoIP Can Help a Small Business

The Flexibility of VoIP Can Help a Small Business

Flexibility is often cited as one of the major reasons to consider a VoIP solution, but what exactly does this mean for small and medium-sized businesses? We’ll explore some of the major benefits that stem from the flexibility of VoIP, as well as how your business can better leverage it for your business’s future.

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Firewalls and Web Filtering, Why Your Business Needs Both

Firewalls and Web Filtering, Why Your Business Needs Both

One of the biggest benefits to the modern business is the scope and breadth of the Internet that connects them with potential and current clients and allows them to communicate their goods and services. This scope and breadth are also one of its biggest pitfalls, as there is plenty of room for the multitude of threats and other potential issues to reside as they menace businesses everywhere.

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You Can’t Afford to Overlook These 3 Benefits of Server Hosting

You Can’t Afford to Overlook These 3 Benefits of Server Hosting

Every business from any industry probably has servers that hold important and sensitive data. However, not all organizations have the assets and skills necessary to manage and maintain these complex pieces of hardware. In particular, small businesses struggle with this aspect of running an in-house server, but there’s another option--an outsourced server hosting service from a third-party provider.

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Believe it or Not, Too Much New Technology Can Put Your Network at Risk

Believe it or Not, Too Much New Technology Can Put Your Network at Risk

Is your organization using the latest technology solutions? If so, that’s great--you’ve taken the first step toward achieving maximum productivity and efficiency. However, you need to realize that no technology solution comes without its quirks that need to be addressed. Here are two ways that your new technology solutions could potentially be putting your business’s infrastructure at risk.

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How One Organization Successfully Beat Ransomware

How One Organization Successfully Beat Ransomware

Ransomware is a dangerous malware that has caused businesses a lot of stress in recent years. However, if the right precautions are taken, a ransomware attack can be completely thwarted. A recent hack attack of the San Francisco Municipal Transportation Agency provides us a real-world example that helps make ransomware appear a lot less formidable.

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These 2 Keystrokes are All that’s Needed to Access Windows 10

These 2 Keystrokes are All that’s Needed to Access Windows 10

When someone asks you to troubleshoot a problem, it’s because there is something that is preventing their solutions from working properly, which they need them to do. In business, this happens all the time. This is why every business provides some semblance of support with their product or service. What happens, however, when the act of troubleshooting makes something worse. One security analyst came across this problem in an unlikely place: Microsoft’s newest desktop operating systems, Windows 10.

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