SMART Blog

Smart Services has been providing independent agents with proactive, fast, and expert technology services since 1991.

Jerry Fetty is the CEO and founder of SMART I.T. Services, Inc. Jerry has been called the "Geek King". He has been helping companies make smart decisions about their networks and automation systems for over 30 years.

Finally, Microsoft Cuts the Cord on Internet Explorer 8, 9, and 10

b2ap3_thumbnail_ie_end_of_support_400.jpgAs of two weeks ago, Internet Explorer 8, 9, and 10, are no longer supported by Microsoft. That’s right; no more patches or security updates for IE. This makes continuing to use older versions of Windows a cause for concern. Perhaps this is for the best, but in light of this news, users of IE will want to either update to IE 11 or switch to a new browser.

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Your Company Shouldn’t Skip a Beat In the Face of a Disaster

b2ap3_thumbnail_continuity_planning_400.jpgThe continuity of your business should be a major priority, especially considering how you and your employees rely on your business for their livelihood. But believe it or not, there are many organizations that don’t give a second thought to the preservation of their data and critical assets. Nonetheless, you need to pay proper attention to how your organization handles problems like natural disasters, data loss, hacking attacks, and other hazardous incidents.

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Tip of the Week: On or Off, Which is Better For Your PC at the End of the Day?

b2ap3_thumbnail_on_or_off_400.jpgAfter a long, hard day at the office, you might be tempted to just log off of your workstation without also shutting down your PC to save time the next day. But should you power down your desktop, or simply log off? Both have their own pros and cons,

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Do You Know What’s Lurking In “the Shadows” of Your IT?

b2ap3_thumbnail_risks_of_shadow_it_400.jpgImplementing proper IT solutions is challenging for the average small business, and difficult without the aid of a proper IT department. Unfortunately, organizations that can’t afford a full-time in-house IT department sometimes resort to methods of managing their technology that can be dangerous for business continuity, data storage, compliance, and security.

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Why Should You Upgrade Your Old PC When it’s Doing Everything You Need it To?

b2ap3_thumbnail_old_working_tech_400.jpgTechnology changes at an astounding rate. Because of constant technological improvements, some users feel the need to replace their devices the second a bigger and better technology is launched. On the other hand, the increase in reliability of computers in recent years has has hindered the sales of new PCs.

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77% of Businesses Virtualize Their IT In Some Capacity. What About You?

b2ap3_thumbnail_virtualization_400.jpgTechnology solutions for small and medium-sized businesses can be complex, which is why simplification is at the top of a lot of executives’ priorities. To that end, virtualization is a key component, helping organizations make their IT easier to manage. What effect does this have on data security?

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Tip of the Week: 7 Ways to Get the Most Out of Your Android Battery

b2ap3_thumbnail_smartphone_battery_400.jpgVirtually every tech user wishes their mobile device battery would last longer, yet not every user understands that they can achieve this simply by adjusting their device settings. Here are seven simple adjustments you can make to your Android device to make your battery power last longer.

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Hackers Are Harming Hospital Equipment, Still Think Your Business is Not a Target?

b2ap3_thumbnail_hack_threats_400.jpgWhether it’s stealing credentials or completely taking over someone’s computer, a hacker has a plethora of targets and methods that can anger the average PC user or business executive. In fact, hackers are so crafty that they can even hack into hospital equipment.

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2 Ways to Optimize Your VoIP Connection

b2ap3_thumbnail_voip_solution_400.jpgVoice over Internet Protocol, or VoIP for short, is an increasingly-common communications protocol in businesses. It aids with providing reliable communication solutions to all users within an organization, without the need for extensive telephone cabling. However, if your VoIP experiences hiccups from time to time, here are a few troubleshooting tips.

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3 New Gadgets For 2016 That You’re Gonna Want [VIDEO]

b2ap3_thumbnail_2016_gadgets_400.jpgThousands of gadgets are produced each year designed to work with existing technology and to deliver marginal-to-significant increases in an individual’s productivity. Each year, many of these gadgets fail in some way or fall out of public consciousness, becoming nothing but an answer to a trivia question a decade down the road.

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Gmail Now Notifies Users if an Email Comes From a Shady Source

b2ap3_thumbnail_gmail_security_400.jpgWhenever you receive an email, there’s the possibility that it’s a spam message sent to infect you with viruses or malware, or to just waste your time. This chance isn’t just negligible; in fact, it’s enough to warrant concern for anyone utilizing email as a communication medium, including business owners. Thankfully, users of Gmail will soon be having a much easier time knowing the origin of their messages, and whether or not they were sent over a secure connection.

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Tip of the Week: 4 Ways to Not Annoy Everyone With Your Smartphone

b2ap3_thumbnail_smartphone_jerk_400.jpgSmartphones have been great for enhanced productivity and accessibility, but they can also result in some rather rude social behavior. While productivity might be on the rise, manners seem to be in decline, thanks to people not knowing how to properly use their smartphones in public. Here are four smartphone etiquette tips that every device owner should abide by.

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3 Ways to Know if Your Company’s Better Off With a Private Cloud

b2ap3_thumbnail_your_private_cloud_solution_400.jpgMore businesses today are taking advantage of cloud computing than ever before, but one thing isn’t certain; what type of cloud solution a business needs to be using. While there are public, private, and even hybrid cloud solutions, the private cloud stands out as an ideal solution for organizations that want optimal control over their data. How can your business benefit from leveraging a private cloud solution?

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Mobile Botnets Make the Internet Even Less Secure

b2ap3_thumbnail_hackers_are_using_botnets_400.jpgTechnology is often exploited by hackers for their benefit, but one avenue of attack that’s consistently neglected is the mobile device. Smartphones and tablets are arguably at greater risk than desktops and workstations due to them being exposed to more wireless networks. One of the greatest threats to these devices is the botnet, a threat that usually targets desktop computers, enslaving them and turning the machine against its owner (and the rest of the Internet).

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Does Your Data Backup Solution Include These 4 Essential Features?

b2ap3_thumbnail_backup_and_recovery_400.jpgA business’s data is one of its most valuable assets. Without it, your organization would fail to function and, more likely than not, crash and burn. This is the reason why hackers try so hard to steal or corrupt data from businesses just like yours; they understand its value, and it’s about time that you do the same. Therefore, protecting your business’s continuity by backing up your data is of critical importance.

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Alert: Hackers Posing as IT Support and Hijacking Computers

b2ap3_thumbnail_technology_take_400.jpgOne minute you’re browsing trusted sites on the Internet, the next, your PC freezes up and displays the dreaded blue screen of death, along with a fake tech support message. The unsuspecting computer user calls the provided phone number, not realizing he or she has just fallen for a very expensive scam. So what are you to do if faced with this situation?

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Why Google Fiber is a Game-Changer for the Internet

b2ap3_thumbnail_google_fiber_400.jpgWe all know how important an Internet connection is to the success of your business. It takes an exceptionally powerful cabling protocol to ensure that your business’s Internet connection remains constant. While many businesses take advantage of big cable companies like Time Warner Cable and Comcast for their Internet needs, a select few have the option of Google Fiber.

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Windows 10 On Pace to Surpass Windows 7 By 2017

b2ap3_thumbnail_windows_10_implementation_400.jpg

SMART Services is Ready to Help Your Business Make the Transition

Windows 10 is making its rounds in the business environment, which is hardly surprising. Microsoft is known for making great operating systems that are ideal for both consumer use and workplace productivity. Though Windows 10’s adoption rate has been somewhat slow, it’s expected to be on par, or even surpass, other Windows OSs in terms of sheer usability over the next few years.

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Mobile Devices: A Love/Hate Relationship For Businesses

b2ap3_thumbnail_mdm_for_secure_network_400.jpgMobile devices in the workplace are a complex conundrum that many organizations don’t know how to face properly. On one hand, they allow workers to stay ahead of their schedules, and let them stay productive even when they’re not in the office. On the other hand, they present a serious security risk that needs to be addressed. How does your business handle mobile devices in the workplace?

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Tip of the Week: Don’t Underestimate How These 3 Mistakes Can Ruin Your Computer

b2ap3_thumbnail_pc_mistakes_400.jpgNothing can damage a computer quite like user error. It’s sad when this happens because it’s often the case that the resulting issues could’ve easily been prevented if the user simply knew of PC best practices. Take for example these three easily-preventable PC mistakes that will do your computer harm.

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