SMART Blog

Smart Services has been providing independent agents with proactive, fast, and expert technology services since 1991.

Jerry Fetty is the CEO and founder of SMART I.T. Services, Inc. Jerry has been called the "Geek King". He has been helping companies make smart decisions about their networks and automation systems for over 30 years.

Moving to the Cloud Is Great if It Is Done Properly

b2ap3_thumbnail_cloud_eureka_400.jpgCloud computing is a revolution which is bringing about a change in the way small businesses view the consumption and analysis of data. More businesses than ever before have joined the cloud trend. However, some are finding that their cloud solution isn’t ideal, or they have presumptions about the cloud that simply aren’t true.

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Only 55% of Enterprises Can Identify Risky Mobile Applications

b2ap3_thumbnail_application_mobile_computing_400.jpgMore businesses are flocking to BYOD (Bring Your Own Device) than ever before, and it’s evident that it can change the way workers access information in both the office and on the go. Yet, how many businesses can accurately estimate the level of security they receive from their BYOD policy?

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Outsourcing IT Automatically Gives Your Business Access to New Skillsets

b2ap3_thumbnail_outsourced_it_works_for_business_400.jpgIt’s well known in the business world that outsourcing your IT will yield significant savings for your IT budget. However, did you know that the benefits of outsourcing IT go beyond monetary savings? For example, gaining access to a new skillset is just one valuable benefit to outsourced IT that doesn’t have a column in your budget.

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What Should You Look for in a Backup Solution?

b2ap3_thumbnail_backup_that_works_400.jpgAs a business that values its data, you need to have some sort of backup solution put into place. Otherwise, a disaster could put your business’s future on the line. Unfortunately, it’s not always easy to make such an important decision on the fly. The first step toward integrating a backup solution for your business is to do your research and understand what your options are.

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Are You Budgeting for IT Security?

b2ap3_thumbnail_IT_security_budget_400.jpgIt’s the nature of technology to grow more complex over time, and as it does, the types of threats grow alongside it. Security is now more important than ever before, and if your business is not prepared to handle the threats that lurk in the shadows, your organization could be running with an unnecessary crutch.

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3 Ways to Tell if You’re Dealing with a Faulty Hard Drive

b2ap3_thumbnail_hard_drive_vector_image_400.jpgEvery business owner knows how imperative technology is to their success. Sometimes it’s the most common problem which can keep you from being as productive as possible. It’s not always evident when technology is about to fail, but there are some general signs you should look for when you’re skeptical that your hard drive is about to kick the bucket.

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Ye Be Warned! Support for Windows Server 2003 Ends this July

b2ap3_thumbnail_no_more_windows_server_2003_support_400.jpgIf you’re the owner of a small or medium-sized business, mark your calendars for July 14th. This is when Microsoft will stop supporting the 12-year-old server operating system, Windows Server 2003. Any business that is still running this ancient OS needs to upgrade to a more recent one before the end-of-support date arrives.

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How a Reliable Computer Network Makes Your Business More Competitive

b2ap3_thumbnail_reliability_is_key_400.jpgIn order for your business to be competitive, you need every aspect of your company operating at maximum efficiency. If just one component of your business isn’t functioning properly, then you’ve lost the competitive edge. This principle applies especially to the network of a small-to-medium-sized business.

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Can You Tell the Difference Between an IT Issue and an IT Problem?

b2ap3_thumbnail_what_is_the_problem_400.jpgWe often discuss why it’s important that a business takes proactive measures to resolve IT issues before they become problems, but these definitions might be lost on some of our followers. In order to understand the true value of our IT services, it’s imperative that you’re able to distinguish the difference between these two disruptive sources to your technology.

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It Might Be Time to Reevaluate Your VPN Strategy

b2ap3_thumbnail_vpn_strategy_400.jpgAccessibility and mobility are important parts of a business’s data infrastructure. To this end, some businesses take advantage of a Virtual Private Network (VPN), which has the power to extend a personal network over a private network like the Internet. However, with new services like cloud computing gaining traction, is it time for businesses to switch up their VPN policies to stay relevant in their industry?

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How to Handle an Employee that Wants to Use their Smartphone at Work

b2ap3_thumbnail_bring_your_own_device_400.jpgRecently, we’ve been approached by clients asking us about an employee wanting to set up their company email on their iPhone. The business owner thought, “Hey, that’s great! They’re getting more work done and I don’t need to pay for the phone or the service.” We then brought up a crucial point: “What happens when your employee leaves the company or loses their smartphone?”

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3 Concepts to Think About Before Adding Thin Clients in Your Workplace

b2ap3_thumbnail_virtualized_server_400.jpgSome businesses are finding hardware virtualization to be an effective alternative to hosting their own servers in-house, and for good reason. They save money that would ordinarily be spent on electricity and operating costs associated with owning machinery. Similar to these virtual servers and workstations are what are known as “thin clients.”

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In Business, It’s Dangerous to Go It Alone

b2ap3_thumbnail_business_partners_help_you_achieve_400.jpgSeasoned business owners understand the value of working with professionally-trained teams. Due to the complexities and time constraints of running a business, there’s no way that one person can do everything, much less doing everything well. Therefore, it’s ideal to have a professional team dedicated to every aspect of your business, especially when it comes to IT.

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Grow Your Business the Smart Way with VoIP

b2ap3_thumbnail_voice_over_ip_400.jpgIn a world where brief emails and instant messages inundate our day-to-day lives, there’s something to be said about taking the time to pick up the phone and talk to your customers. As your business grows and your client base expands, this can become increasingly expensive. VoIP is the perfect communications solution for your growing business.

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3 Qualities to Look For in Your Data Backup Solution

b2ap3_thumbnail_data_redundancy_400.jpgYour business’s data is one of the most important assets your company has, and with the bat of an eyelash, it could all be gone. Imagine an unexpected hardware failure causing your business downtime and severe data loss. All businesses should be aware of the importance of data backup and recovery, especially if they utilize personal or sensitive information.

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4 Pieces of Office Equipment That You Don’t Need to Replace

b2ap3_thumbnail_halt_do_not_fret_400.jpgThe IT landscape has changed so dramatically over the past decade that businesses need to stop and consider the latest solutions before cycling out their old IT equipment. In the past, when it came time to replace office technology, one would simply run down a standard list of IT equipment. Now, much of this standard equipment is no longer necessary.

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Managed Services Prevents these 6 Common IT Problems

b2ap3_thumbnail_make_the_pieces_fit_with_solutions_400.jpgModern businesses are built upon their data. Therefore, you need someone you trust to oversee it. Having the wrong person handle your IT systems could turn into a number of time-consuming, costly, and irritating problems for you. Here’s a list of the six most common IT problems that can be prevented by going with a trusted IT service provider.

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IT Designed For the Busy Business Owner

b2ap3_thumbnail_it_for_busy_business_400.jpgIf you’re the owner of a successful and fast-growing business, you know what it’s like to have your time spread thin. With all of your responsibilities pulling you every which way, thinking about your company’s IT network tends to get pushed to the bottom of your list. We feel like you shouldn’t have to divert energy from money making ventures to worry about your IT.

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BYOD Expenses: Is it Worth the Investment?

b2ap3_thumbnail_bring_your_own_device_400.jpgIn the world of business technology, industries are looking to save money as often as possible while maintaining or improving the productivity of their employees. One such method is with a BYOD strategy, or Bring Your Own Device. Some businesses allow their team to bring in and use their own devices for work purposes, but whether or not this actually saves them money is another story altogether.

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3 WiFi Tips To Improve Performance and Troubleshoot Issues

b2ap3_thumbnail_wifi_internet_connection_400.jpgIn the modern business landscape, WiFi is more important than ever before. In recent years, the capabilities of WiFi technology have improved dramatically, prompting more businesses to utilize wireless technology. An increased dependency on WiFi means that a working wireless connection is critical to operations. This requires knowing how to both properly setup and maintain your wireless network.

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