SMART Blog

Smart Services has been providing independent agents with proactive, fast, and expert technology services since 1991.

Jerry Fetty is the CEO and founder of SMART I.T. Services, Inc. Jerry has been called the "Geek King". He has been helping companies make smart decisions about their networks and automation systems for over 30 years.

Old Devices Can Compromise Security

b2ap3_thumbnail_device_security_400.jpgAs a responsible business owner, you know that using the latest technology and running updated software is a key component to your company's network security. However, your employees may not value the latest tech like you do, which could result in a major data breach, despite your best efforts to keep your company current.

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ITaaS: Transform Your IT Department Into a Service!

b2ap3_thumbnail_managed_services_provider_400.jpgWhat are managed IT services all about? You've heard about how businesses are saving on their IT costs by outsourcing their technology needs, but how does this service work? The money-saving answer comes from this radical new approach to treating IT as a Service!

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Do Your Remote Workers Have You On Pins and Needles?

b2ap3_thumbnail_remote_worker_concern_400.jpgGiving your team the opportunity to work from home can be tricky business. Who knows how distracted they can get without you around to keep them on track? Still, working remotely has its advantages, for both you and your employees - even if you feel disconnected from them.

It doesn't have to be that way, though. By taking certain steps and measures, you'll feel like your out-of-office team is right in the office with you. Here are a couple of tricks you can use to bring your remote employees into your office... remotely!

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3 Signs Your Business is Stuck in the Not-So-Good Old Days

b2ap3_thumbnail_paper_technolgy_waste_400.jpgThere are some good things about the past. Events that happened then have led you to where you are now - you're an owner of a thriving business, and you can remember being a startup like it was yesterday. But, does your technology also remember those halcyon days? If so, you might be due for a much-needed upgrade.

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How Employee Inaction Can Make IT Problems Worse

b2ap3_thumbnail_employees_can_cause_troubles_400.jpgEvery business operates on a budget and every employee has a responsibility to make sure that their actions keep their company within said budget. Budgets don't like surprises, and employees don't like a busted budget being traced back to them. This reality can make things messy and expensive when it comes to doing IT the break-fix way.

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Is WiFi Service a Burden or an Investment for Your Business?

b2ap3_thumbnail_do_you_offer_free_wifi_400.jpg"Free WiFi Zone." You see the sign advertised in the window of a new coffee shop. You've got a lot of work to do and you want a change of scenery, so you pack up your laptop and pay them a visit. The coffee is great, but the WiFi service is lousy. In fact, the spotty WiFi service is so poor that you get frustrated and leave, vowing to never shop there again.

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Give Tech Security Credit When Credit Is Due

b2ap3_thumbnail_technology_security_credit_400.jpgWe talk a lot about viruses or holes in supposedly sound security structures, but today it seems as if that's all there is to talk about. It's all about the latest vulnerability, or a hacking attack that left millions of people with compromised passwords. People always concentrate on the negative aspects of things without looking at the positives.

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Think You Don’t Have Time to Backup Your Data? Think Again!

b2ap3_thumbnail_you_have_time_to_backup_data_400.jpgDo you think that you're too busy to backup your company's data? There may be many responsibilities you put off because it feels like you're too busy for them; backing up your data shouldn't be one of them. If you think you're busy now, just wait until you're faced with a data loss scenario!

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Do You Have an IT Professional Aiding Your Technology Choices?

b2ap3_thumbnail_outsource_it_400.jpgWho's in charge of making the decisions in your business concerning technology? Ideally, you want an internal IT manager or a CIO with IT experience calling the tech shots. However, many businesses don't have this luxury. According to a CompTIA survey from last November, 48 percent of businesses have managers making decisions about technology implementation that don't have IT experience.

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Mountains of Old Monitors are Creating an Ecological Disaster!

b2ap3_thumbnail_ecological_disaster_400.jpgRemember when you upgraded to a flat screen TV or monitor just a few years ago? You may have marveled at the increased picture quality and celebrated getting rid of your old and bulky equipment, but do you know what happened to the old CRT monitor after you threw it out? Unfortunately, the answer doesn't bode well for the environment.

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Be Wary of Bitcoin Fraud

b2ap3_thumbnail_bitcoin_400.jpgOn May 7, 2014, the U.S. Securities and Exchange Commission (SEC) released a news alert declaring Bitcoin, and all other virtual currencies insecure and unsafe. Due to a rise in Bitcoin popularity, many investors and business owners like to use it for worldwide transactions. But, how safe is it, and how likely are you to run into a Bitcoin fraud scheme?

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Alert: New Botnet Thunders Into View For Windows Users

b2ap3_thumbnail_go_zeus_400.jpgGameOver Zeus, a member of the Zeus family of malware, has been discovered and disrupted by the Department of Homeland Security, Federal Bureau of Investigation, and Department of Justice. But, this is only a temporary respite from the danger the malware poses - in two weeks, the threat will be back, and very much alive.

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3 Tips to Shield Your Business From A Data Disaster

b2ap3_thumbnail_the_data_shield_400.jpgTake a moment to consider your answer to this question, "What would you do if all of your business's data was somehow lost overnight?" How would you react, and what would you do about it? Your data is valuable, so much in fact that your business would be lost without it, and likely wouldn't be able to run properly.

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Is It Possible to Encrypt the Entire Internet?

b2ap3_thumbnail_encrypt_the_internet_400.jpgMany websites around the world are still suffering from the nasty little bug called Heartbleed that we covered last month. This prompted over 30,000 TLS/SSL certificates to be revoked and reissued, but many of them were reissued with the same keys. If this was going to happen, why revoke and reissue them in the first place? They're still just as vulnerable as before, since Heartbleed could have leaked those same keys weeks ago.

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IT Security Could Cost You Your Job!

b2ap3_thumbnail_lock_it_down_400.jpgIn December 2013, retail superpower Target was the target (hehe) of a massive data breach that could have affected as many as 110 million customers. On Monday, May 5, 2014, the CEO of Target, Gregg Steinhafel, announced that he would be stepping down, no doubt a result of the chaos that engulfed his company in the aftermath of this data breach. Target's CFO, John Mulligan, has stepped in as interim CEO until the position is filled once again.

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By the Numbers: The Growing Trend of IT Consulting

b2ap3_thumbnail_outsourced_it_rules_400.jpgFor years, IT departments have been stereotyped as an antisocial bunch hiding in the shadows of server rooms, only coming out when a fellow employee experiences a problem with their workstation or a new gadget is released. Today, thanks to the prevalence of technology in every aspect of business, technicians are on the forefront of major business decisions and this stereotype is no more!

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Take Care of Your Computer and it Will Take Care of You

b2ap3_thumbnail_diligent_maintenance_400.jpgWhen it comes to owning anything expensive, it's important to practice proper maintenance. One of the most basic things you can do to take better care of your computer is to periodically examine the software on your computer. Although software maintenance can be challenging at times, it can be incredibly rewarding.

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3 Black and White Tips to Help You Choose the Right Printer

b2ap3_thumbnail_print_money_400.jpgThe office might be moving toward digital filing more and more every day, but that doesn't change the fact that you sometimes need to print something out for your own needs. Some offices need a printer for hard copies of documents in the event that their system can't be accessed. Overall, having a printer around can be very beneficial to your company, but do you know how to choose between the many different types of printers?

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Outsourcing Your Intranet Can Benefit Your Company

b2ap3_thumbnail_your_business_intranet_400.jpgA basic Intranet can be an invaluable tool for a budding company, and can help connect your employees over your own network. However, that's not all that an intranet is good for. It can also save you a lot of money in the long run by streamlining operations and decreasing downtime!

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Make Your Chromebook Shine With These Two Easy Tips

b2ap3_thumbnail_chromebook_tips_400.jpgMobile devices are designed for different purposes than the big, bulky desktops are. The Chrome operating system of the Google Chromebook is a perfect example of this - it looks like nothing but a browser with a keyboard. Sure, it can't do everything a real computer can do, but it sure can do a lot more than some people give it credit for.

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