SMART Blog

Smart Services has been providing independent agents with proactive, fast, and expert technology services since 1991.

Smart Chips Make Google Docs and Sheets Smarter

Smart Chips Make Google Docs and Sheets Smarter

Last week, we shared a blog referencing “smart chips” that could help augment a Google Doc. We wanted to dive a little deeper into the topic of smart chips so you could apply them to your own Google Docs and Sheets.

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You Need to Have a Business Continuity Plan for Your SMB

You Need to Have a Business Continuity Plan for Your SMB

Business technology is known to be remarkably finicky, particularly if you do not have the requisite knowledge to manage and maintain it. After all, there is a reason why you hire an IT department or a managed service provider to handle this role. What happens if your technology fails, though? Do you have a plan in place? What does a plan like this even look like, anyway? Let’s dig into the details.

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Unfortunately, Scams Are Commonplace

Unfortunately, Scams Are Commonplace

The constant fear of falling victim to scams has become a harsh reality and is far from ideal. However, the good news is that there is always time to acquire the skills needed to avoid such scams. Let's explore ways to enhance awareness regarding the challenges posed by scams, not only in a business context but also in everyday life.

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How to Handle Your Risk Mitigation Strategies

How to Handle Your Risk Mitigation Strategies

It’s an unfortunate fact that all businesses will inherently face some threats during their operations. That’s inescapable. From cyberattacks to natural disasters to good, old-fashioned accidents, you’re liable to face no small risk. This risk makes a process known as risk mitigation so critical for all businesses to undergo with some regularity.

Let’s review a few aspects of creating and maintaining a dependable risk mitigation strategy.

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Tip of the Week: Docking your Laptop while Keeping it Closed

Tip of the Week: Docking your Laptop while Keeping it Closed

The laptop is an excellent piece of office equipment due to its portability and its power to meet the needs of most of today’s workforce. When in the office, however, many prefer the much larger screens that are more typical of the traditional desktop. Let’s talk about how you can get the best of both worlds by plugging your laptop into a set of peripherals and using it while it's closed—effectively turning it into a PC’s tower.

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Avoiding Tech Neck

Avoiding Tech Neck

The strain on people’s bodies isn’t always taken seriously when someone works at a computer. Still, many official studies suggest that desk jobs can have a radical and rather negative effect on the health of individuals. One common ailment is what is called “tech neck.” Tech neck is a term that describes neck pain and damage stemming from looking down at computers or mobile devices for prolonged periods. To avoid tech neck, you can follow these helpful tips.

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Small Businesses Need to Get the Right Tech to Open Up Opportunities

Small Businesses Need to Get the Right Tech to Open Up Opportunities

Technology can bring a lot of value for businesses, but sometimes it can be difficult to nail down exactly what can make a business run optimally. There are a lot of options, but all that means is that there are a lot of things that can potentially go wrong. Let’s take a look at some of the technology that small businesses are using to support the new workplace and create better opportunities. 

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Enough Floundering: Here’s a No-Nonsense Guide to Implementing New Technology Solutions

Enough Floundering: Here’s a No-Nonsense Guide to Implementing New Technology Solutions

Businesses will often go into the process of self-improvement with unrealistic expectations for how much they can significantly improve their functionality. This simply is not true, and sometimes business owners need to realize that real change—the kind that yields real results—takes time. Thankfully, there are some actionable steps you can take to ensure that your business is moving in the right direction.

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You Have to Prioritize IT Training

You Have to Prioritize IT Training

For the IT administrator and the small business owner, it can be a bewildering experience when your company comes under siege from employee-induced cyberthreats; especially if you, like many other companies, have started prioritizing security training. Even if the threat is thwarted early and the effect on the business is negligible, it is important that you trust the people who have access to your organization’s digital resources. Let’s look at some of the reasons some of your staff take cybersecurity initiatives worse than others. 

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Is Foldable Technology Worth the Investment?

Is Foldable Technology Worth the Investment?

Foldable displays are an emerging trend in the technology industry, as they are quite unique in their form factor and capabilities. What is the real value of this tech, though? Who is it actually being marketed to, and what for? Let’s dive in.

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Don’t Want to Fully Outsource? Consider Co-Managed IT

Don’t Want to Fully Outsource? Consider Co-Managed IT

SMBs need to be able to navigate the complexities of IT, whether it’s with a completely outsourced IT department or an in-house team of technicians. However, if you are thinking of technology management in this black-and-white way, you are eliminating the potential for enormous benefit through the use of co-managed IT.

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Why You Need to Use a Surge Protector, Not a Power Strip

Why You Need to Use a Surge Protector, Not a Power Strip

It’s easy to look at a power strip and a surge protector and question if there’s anything that actually makes them different. After all, they both give you extra plugs, right?

Yes, but there’s more to it than just that. Let’s review some of the important differences between the two that make one a far better choice for your business’ power delivery needs.

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The Best Practices of Video Conferencing

The Best Practices of Video Conferencing

Video conferencing has really taken off in recent years, due in no small part to the COVID-19 pandemic, which forced remote work on most businesses worldwide. However, businesses see the benefits of video conferencing, and it has now cemented itself as a go-to communications solution for all businesses. Today, we want to discuss how to make virtual meetings and video conferencing more productive and more engaging.

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Tip of the Week: Keep Your Tech Clean and Efficient

Tip of the Week: Keep Your Tech Clean and Efficient

From smartphones to laptops and everything in between, our devices are constantly exposed to dirt, dust, and germs. Keeping your technology clean ensures a longer lifespan for your devices and promotes a user’s health. Today, we'll explore four practical tips to help you keep your technology clean and functioning at its best.

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How to Convert and Edit a PDF File

How to Convert and Edit a PDF File

PDF, which stands for Portable Document Format, is a type of file that business professionals are all too familiar with. While most are aware of and appreciative of this file type, they likely are not aware of some of the more fun and useful features afforded to them. Let’s explore just what PDFs are capable of, including how to make and edit them.

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Tip of the Week: Making Your Network VoIP-Friendly

Tip of the Week: Making Your Network VoIP-Friendly

We could go on and on about the benefits of using Voice over Internet Protocol (also known as VoIP) for your business telephone needs. However, it is important that you do everything you can to prepare your network for this kind of utilization. Let’s review a few tips to help make sure your network is properly optimized for VoIP.

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Three of the Most Helpful SaaS Applications Out There

Three of the Most Helpful SaaS Applications Out There

Software is an important part of any business’ toolset, and for small businesses, Software as a Service, or SaaS, is the most cost-effective way to take advantage of it. The most profitable companies in the world run on SaaS, and so too can your business. Let’s go over some of the most powerful solutions your organization can implement in the realm of software and how they can benefit your success.

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Here are the Basics of the 3-2-1 Backup Rule

Here are the Basics of the 3-2-1 Backup Rule

The 3-2-1 rule is a pretty standard reference for data backup and disaster recovery, but what does this rule actually entail? Today, we want to explain perhaps the most important concept to prolonging the life of your business, even in the face of difficult and trying circumstances.

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Did You Know? Big Tech Companies Don’t Care About Your Data Privacy

Did You Know? Big Tech Companies Don’t Care About Your Data Privacy

How important do you consider security for your personal and private data on your web-connected accounts? If you don’t think about it often, you should be; countless entities out there—including major enterprises and providers you trust—do not respect your data privacy and security. Let’s discuss how some large companies take advantage of your data and some of the questions you should consider when trusting these companies with your data.

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XLoader Android Malware Runs in the Background and Steals Your Data

XLoader Android Malware Runs in the Background and Steals Your Data

Mobile malware isn’t common, but it’s growing increasingly more so. You may have heard of a malware called XLoader, which has been used to victimize people in over seven countries. This mobile threat has seen various iterations over the past several years, but you should be especially concerned these days.

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