SMART Blog

Malicious online pop-ups are becoming more and more complex, making it harder for everyday users to decipher what is legit and what is harmful. These pop-ups go so far as to trick you into installing malware on your computer, potentially compromising personal and company data while making your computer run slow.

This webinar recording provides you with guidance for preventing the installation of malware on your computer.

The longest running state agent technology conference in the nation, Great Lakes Automation Day (GLAD) was presented by the Michigan Association of Insurance Agents on November 11, 2010.

The event drew over 150 agents to hear presentations from agents on the leading edge of technology, carrier technology representatives, agency IT leaders, and more. GLAD’s day-long format was topped-off with numerous vendor booths and wonderful networking opportunities.

Steve Brooks of B & B Premier Insurance Solutions kicked off the day with his keynote presentation regarding the latest tools and opportunities for agents to grow their personal lines business, despite intense competition from captive and direct agents.

Mike Steger, Communications Manager at Michigan State University, followed with a fast-paced session that highlighted 45 technology tips in a mere 45 minutes. His presentation included a slew of websites and resources, most of which are free to agents, which can be used for improving online presence, productivity, and more.

After two additional sessions and a delicious lunch, Jerry Fetty took the Kellogg Center stage to present Mobile Computing Today. Jerry discussed the latest developments and reviewed a variety of devices, emphasizing the need to understand how agents plan to work remotely in order for them to select the mobile platform and device that will allow them to be the most productive.

A concurrent Michigan NetVU user group meeting rounded out the information-packed day.

Thank you to everyone who stopped by the SMART I.T. Services and MySalesResults booths and congratulations to Ashley Whitney of Harbor Brenn Insurance Agency, winner of our raffle for an Archos 2.8 internet tablet device. We hope to see you all again at the MAIA’s Annual Convention on February 22-24, 2011 in Mt. Pleasant, Michigan!

We all have our preferences when it comes to how we work. Our Microsoft Outlook settings are no different.

Many people like to have their inbox set up with the reading pane to preview emails at a glance without fully opening them. This is a common practice that, unfortunately, opens up users for unwanted viruses and threats via email.

Emails sent to your inbox containing viruses or malware will install the threats when the emails are viewed in the preview pane, whether or not you've fully opened them or not.

To avoid this potential danger, simply turn off your Outlook reading pane. To do this, go to View > Reading Pane > Off.

This should be done for Outlook Web Access as well because the threat is the same.