SMART Blog

Smart Services has been providing independent agents with proactive, fast, and expert technology services since 1991.

Jerry Fetty is the CEO and founder of SMART I.T. Services, Inc. Jerry has been called the "Geek King". He has been helping companies make smart decisions about their networks and automation systems for over 30 years.

Tip: Use Word to Fill in Scanned Documents

b2ap3_thumbnail_word400.pngHave you ever got stuck having to fill out a paper document, only to butcher it with your handwriting? Paper forms filled out with sloppy handwriting are unprofessional and may even miscommunicate an important detail. To help your paper forms look professional, Microsoft Word allows you to scan the doc and then enter text; we'll show you how!

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Protect Your Business from BYOD Lawsuits

b2ap3_thumbnail_lawsuit400.pngMany businesses are discovering how great it is for employees to use their personal devices to accomplish work. BYOD has been proven to improve productivity and worker satisfaction; but like so many great things, these BYOD benefits are in danger of being shut down as employers are becoming concerned about being sued. How can you still benefit from BYOD while being protected from lawsuits?

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What Goes on in Your Office at Night?

b2ap3_thumbnail_Camera400.jpgWhen you go home for the night and lock your office door, what happens in your office under the cover of darkness? During the day, you are present to monitor what goes on and control the chaos, but what kind of monitoring and controls are in place for your office at night?

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Are you prepared for the Zombocalypse?

b2ap3_thumbnail_zombie400.jpgAre you going to make sure your machete is handy and start boarding up your windows for the coming of George Romero's slow-moving walking dead, or will you load up on ammo and lock yourself in a bunker for the more active and feral Max Brooks-type zombies? What about your data, like your Zombie Survival Guide E-book? Is it safe?

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The 5 Most Common Causes of Data Loss

b2ap3_thumbnail_PCleak400.jpgThe majority of businesses that experience data loss will not recover. You may think that, if you are careful, then you will not need a backup solution, but statistics say otherwise. A 2009 study by Blackblaze.com revealed that 46% of users experience data loss every year! This figure makes sense when you consider the five most common factors of data loss.

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The Internet of Things as the Next Big Thing

b2ap3_thumbnail_IoT400.jpgWhen you hear the phrase, "The machines are taking over," you may think of science fiction stories where robots become self-aware and enslave humanity. You may not have realized it, but the machines have already taken over; not with a violent uprising, but through what's called the Internet of Things (IoT).

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Is Printer Ink a Scam?

b2ap3_thumbnail_ink400.jpgHave you ever gone shopping for new printer ink, paid the retail price, only to walk away feeling like you've been ripped off? With ink jet printers especially, buying the three new ink cartridges needed for photo printing will end up costing more than the printer itself! Why is ink so pricy and what can be done about it?

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4 Support Obstacles Relieved By Vendor Management

b2ap3_thumbnail_vendors400.jpgWhen tech support is done right, it can be a beautiful service. When tech support is done poorly, it will only add stress to an already frustrating problem. You know that we provide excellent tech support, but if you are seeking support for a technology that we don't cover, then you may think you'll run into obstacles.

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3 Solutions to Minimize the Risk of a Server Crash

b2ap3_thumbnail_SFire400.jpgServers are one of most powerful pieces of equipment in the office, but that does mean they are the toughest. The hard drives in servers are made up of ridiculously fast moving parts. One day, these small parts will fail and end the server's life with a sudden crash. Here are a few steps you can take to prepare for server doomsday.

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Desktop Virtualization

b2ap3_thumbnail_Virt400.jpgDesktop Virtualization is a great solution that lets you run two operating systems simultaneously on one computer. This allows users to no longer be tied down by one machine, and it can save your company money by cutting back hardware expenses. Local and Client/Server are the two models of Desktop Virtualization; here's how they compare.

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Windows is Feeling Blue about the Start Button

b2ap3_thumbnail_W8Blue400.jpgIt takes a big person to admit when they're wrong, and there's nothing bigger than Microsoft. Windows 8 hasn't sold like Microsoft anticipated, and users pin the blame solely on one little button, the Start button, or the lack thereof. With Windows Blue (officially previewing June 26), it's rumored that Microsoft is remorsefully bringing back the button.

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Your Tape Backup is a Business Risk

There was a time when tape backup was the cheapest and the standard data backup solution for businesses. Over the years, cloud services have become more affordable, and now cloud backup solutions like a BDR are cheaper and give businesses more security features. If you are still backing up with tape, then you may be losing money and even putting your business at risk!

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4 Oversights that will Harm Your Network

4 Oversights that will Harm Your Network

With all the attention that hackers receive, you would think that they are solely responsible for every network security breach, but the truth of the matter is that most damages to company networks are due to negligence. Here are the four most common IT security oversights that can lead to major damages to your network.

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Do You Even Stretch? Apps for a Healthy Office

Working in front of a computer all day can be challenging for your mind, but not very stimulating for your body. Anything physical that you can add to your routine will benefit your health and stave off the negative side effects that come from sitting in one place for too long. Stretching is a great and easy way to get physical, and yes, there is an app for that.

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Weak Flood Prevention Structures Place IT Infrastructures at Risk

b2ap3_thumbnail_Flooding400.jpgThe risk of flooding affects many people, not just the ones who own riverside property. Rivers are prevented from flooding by a system of man made levees. Many of these levees were built many generations ago to protect farmland. Overtime, farms turned into suburbs, levees deteriorated, and governments cut levee maintenance budgets; these factors have all contributed to increase people's risk of flooding.

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The Value of Knowing Your Tech

b2ap3_thumbnail_Value400.jpgThe IT industry is such a rapidly changing field that it can take up a fair amount of your time just to keep up with all of the latest developments. Staying current translates into a lot time visiting tech news websites and reading gadget reviews. You are a busy person, is it worth it to spend your time keeping up with technology?

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Go Green with Cloud Computing

b2ap3_thumbnail_GoGreen400.jpgRunning a business today comes with the responsibility of minimizing your company's impact on the environment. This means taking a second look at traditional business models and finding better ways that minimize waste. One big step that your business can take towards going green is to migrate your traditional IT services over to the cloud.

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Keep Your Network Safe from the Ones You Once Trusted

Emotions aside, whenever an employee is fired or quits, their departure means extra paperwork for Human Resources. After the farewell cake has been cleaned up, the exit interview has been completed, and all the resignation forms have been filed, it is now vital that the former employee's access to the company's network be completely removed.

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5 Upgrades to a Faster, More Profitable Business

b2ap3_thumbnail_UpgradeProfit400.jpgIt doesn't always take a huge investment to improve your bottom line. Performing routine upgrades or adding a single piece of equipment can make operations much smoother, and in the end, more profitability. Here's a list of a few relatively simple upgrades to your IT infrastructure that make a huge difference!

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Is Blackberry Back?

b2ap3_thumbnail_Z10_black400.jpgFor most of the last decade the telecommunications company Research in Motion (RIM) led a worldwide smartphone charge with it's series of Blackberry devices. In the past two years, however, RIM's revenue stream has been cut in half and their staggering profits have turned into substantial losses. Can anything save this struggling company?

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